I was served by Sam in your Plymouth Store today and I must say he was absolutely incredible from the start. Did everything I asked, got me an excellent price, great sense of humour - also worth not... Toon meer
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Lees wat reviewers zeggen
Jake was beyond helpful nothing was too much trouble. He made the whole experience simple and easy Jake took the time to find me the right plan to suit my needs . Explaining all the technical lingo... Toon meer
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The company isn’t the best as always charging more then they need to but lovely lad was very helpful and really helped us out really happy with overall experience of going to three and being server n... Toon meer
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Josh was really helpful and kind. He helped me and my group when we first came here, we havent got any good credit score just our contract from nhs and he managed to give us a good deal. And now after... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Plymouth
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
Unit 29, Drakes Circus, PL1 1EA, Plymouth, South, Verenigd Koninkrijk
- 01752664058
4,8
Uitstekend
109 reviews
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Great service
Great service. We have got what we were looking for.
9 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Hi Elena! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
Perfect!
Maddi was an absolute gem helping me get my new phone within my budget.
Absolutely fantastic service and support!
3 juni 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Hey Svenja, thanks for sharing this 🎯 We’re really pleased that Maddi’s support made your experience a great one and helped you find the right phone. Enjoy your new device 😊 -Neha
Jordan was very helpful and sorted all…
Jordan was very helpful and sorted all the transfer a colleague failed to do so, much pleasure dealing with him
25 mei 2026
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Antwoord van Three UK - 3Store Plymouth
Hi Terri, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Jordan. -Prabhjeet
Big shoutout to Jake at the store…
Big shoutout to Jake at the plymouth city centre three store today! He was super helpful and friendly during my phone upgrade. Left a very happy customer! 📱😊 #Upgrade #CustomerService #Happiness
23 mei 2026
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Antwoord van Three UK - 3Store Plymouth
Yay, Clare 🎉 We’re thrilled Jake made your upgrade flow smoothly and left you walking away happy from the Plymouth store. Here’s to many more great experiences ahead 💙 -Arvind
I was served by Jordon in plymouth in…
I was served by Jordon in plymouth in Drakes circus last week May 2026 .He's service was Excellent ...Really Great,
Thank you Jordon
13 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Amazing, Tina! We're delighted to hear that Jordon provided you with excellent service at our Plymouth store in Drake Circus. Our team always strives to deliver a great experience. 🥰 -Prabhjeet
I went into the store to get my…
I went into the store to get my contract renewed, kieran helped keep fix a problem with my phone but also found me a great offer for my new phone and set it up
11 mei 2026
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Antwoord van Three UK - 3Store Plymouth
Hey Elizabeth, it’s fantastic to hear how Kieran made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Jordan at three store Plymouth was…
Jordan at three store Plymouth was amazing sorted new home broadband and new sim card for me at an amazing deal
5 mei 2026
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Antwoord van Three UK - 3Store Plymouth
That's wonderful to hear, Tim! A big shoutout to Jordan at our Plymouth branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
Great customer service
Great customer service, very helpful and it was a quick and easy process. I got a good deal great phone for good price.
3 mei 2026
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Antwoord van Three UK - 3Store Plymouth
Thanks so much for your review! Delighted to hear you had great customer service and found the perfect deal. Enjoy your new phone! 😀 -Ayesha
Was served by kieran who was helpful in…
Was served by kieran who was helpful in setting my phone up and getting me started
1 mei 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Dave, it’s fantastic to hear your visit went so well. Kieran will be glad his help made your first steps with the new phone easy. -Manavata
I called in the 3 store in Plymouth as…
I called in the 3 store in Plymouth as I wanted to use my mobile abroad without additional cost. My wife did as well. Josh was very helpful and sorted it out for both of us. Very friendly and efficient service.
27 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Julian 💫 We’re delighted that Josh supported you at the Plymouth store with clear, steady care and sorted your travel setup for both of you with ease. Wishing you smooth moments ahead ❤️ -Arvind
Sam was incredible . Great for the elderly .
Sam was incredible ! We saved money, got new plans, closed down an account we couldn’t access . Brilliant 5 star service with Sam who went through everything with total respect for our “elderly” approach . We aren’t great with technology and he really helped us . Feeling so grateful and so happy he sorted everything we’ve been struggling with for over a year. Wouldn’t hesitate to recommend the brilliant service , respect and helpfulness of this store .
23 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Thank you, Sharon, for such a heartfelt review. We’re delighted to hear how much Sam’s care and dedication meant to you, especially in guiding you through everything with patience and clarity. Your recommendation means a great deal to us. 😇 -Prabhjeet
Great experience
Jordan in the local Plymouth store was extremely knowledgeable about the different 3 products and was able to provide me with the right Sim deal.
14 april 2026
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Antwoord van Three UK - 3Store Plymouth
Thank you for your 5⭐ review, Louise! It’s great to hear Jordan took care of everything for you. We hope to see you again soon! -Ayesha
Jordan in the Plymouth store was super…
Jordan in the Plymouth store was super knowledgeable and very professional. Great job!
14 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Thank you for taking the time to share this lovely review, David. We’re delighted to hear that Jordan provided clear guidance and supported you throughout. -Afaq
Dave
Dave, the trainee manger who Brilliant form start to finish made everything so easy and clear 10/10 recommend
14 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Amazing, Jordan! We're delighted to hear that Dave created such a positive experience and was able to support you so well. Your feedback truly means a lot to us. -Afaq
Jess was very helpful
I found my experience of getting a new phone made very easy bý the exceptional service by Jess. Transferred everything I needed over, plus showing me what I needed to know.
11 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Martine, we love this! Jess had a huge smile when we shared your review. We’re so glad she made the whole process simple and stress‑free for you. Enjoy your new device! 😃 -Ayesha
Jordan was very helpful with sorting…
Jordan was very helpful with sorting the issues out on my phone
11 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Thanks for sharing this, Margaret 😊 Glad to hear Jordan was able to help and get things back on track for you. -Samad
Great Service at Three
Jess was amazingly helpful and patient while I purchased my MiFi Hub contract.
She set up the mobile unit for me and fully explained its function.
Very pleased with the service.
7 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
It’s fantastic to hear how Jess’s patience and expertise turned your MiFi Hub setup into a seamless onboarding experience and a true moment of excellence for you, Jack. Happy surfing! -Ashifa
Helpful colleague
Helpful colleague, Dave explained information clearly and made it an enjoyable experience
7 april 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
We appreciate your feedback, Georgia. It’s great to know Dave offered clear guidance and created such a positive experience. -Afaq
Great in store customer service
I went in store, not in the best mood as my phone had suddenly broken. Maddi was extremely helpful, she recommended a phone repair store however my phone was not salvageable. She then went through multiple different phone and colours options to try and find the thing that best suited my needs at the end of a Sunday shift. She was also extremely polite and very helpful.
29 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Thank you for taking the time to share this lovely review, Travis. We're delighted to hear that Maddi offered clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq
3 Store Plymouth
Both Josh and Jordan in the Plymouth Drakes Circus store provided a high level of customer service. Both are polite, friendly but, most importantly, knowledgable.
They were very pleasant to deal with and really helpful and very patient when assisting me with upgrading my phone.
However I wasn’t advised that I would need to also purchase a new plug and earphones because of the upgrade which I only realised when I opened the box after I arrived home.
There was also a small issue with the colour of the phone but it was ok.
Overall though I am pleased with the service received.
28 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Plymouth
Hi there.
Awesome stuff. Thanks for the 4 stars. -Pete
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