Your salesman was really good but did not have a cable that would fit my old Samsung a6 and my new Samsung A17 was not properly set up and had to be done by a friend.
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Lees wat reviewers zeggen
Absolutely brilliant and patient Very kind and friendly Very understanding and helpful kept to the budget I asked and listened to the requests I needed of extra storage instead of the new hip stuf... Toon meer
Bedrijf heeft geantwoord
Went in to the Poole shop today & was served by Kyle. He helped me with my new upgrade & features on phone as I am completely clueless, lol. Kyle was very helpful, accomodating & polite throughout. Ge... Toon meer
Bedrijf heeft geantwoord
I’ve been a Three UK customer for about 8 years now. More recently I’ve had several occasions to visit the Poole branch for technical assistance. The staff there are always extremely helpful. In pa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Poole
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
40/41 Dolphin Centre, BH15 1SU, Poole, South, Verenigd Koninkrijk
- 01202349997
4,7
Uitstekend
64 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful and friendly excellent…
Very helpful and friendly excellent service from Faisal
4 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Hi Karen, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Faisal was able to make your experience smooth and enjoyable. -Neha
Faisal was such great help he…
Faisal was such great help he explained all that need to be explained.Good service thumbs up
2 maart 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Abigail, it’s wonderful to hear how well you were supported. Faisal clearly made the whole process easier by breaking everything down in a way that left you confident and informed. That kind of clarity and patience makes a real difference. -Manavata
3 account hacked
My 3 account got hacked and my number stolen. Over the course of 2 weeks the staff at this store have been incredibly helpful in both stopping the hacker from using my account or number against me, and getting my number back when the hacker triggered a network switch. Special credit to Faisel who was my primary contact point through all this at the store and got everything done with exceptional speed and professionalism.
27 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Hello Rob, we’re grateful for your review. It’s reassuring to hear our staff responded effectively, and that Faisel provided fast and reliable support during this challenge. -Suhaas
Antwoord van Three UK - 3Store Poole
Hey Ricky, that's brilliant! We're glad Kyle provided such excellent service. Thanks for leaving this amazing 5 ⭐ review 😊 -Arvind
Amazing very professional and so helpful
Amazing very professional and so helpful
3 februari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Thanks a ton for this review, Hannah! We absolutely love hearing this. Hope you have a wonderful day! 😊 -Kashish
Went in to the Poole shop today & was…
Went in to the Poole shop today & was served by Kyle. He helped me with my new upgrade & features on phone as I am completely clueless, lol. Kyle was very helpful, accomodating & polite throughout. Getting on with my new phone quicker than usual as he explained things clear & precise.☺️💯👌
19 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Thank you for taking the time to share this, Charlene! We’re so glad Kyle supported you with your upgrade and helped you feel confident with your new phone at our Poole branch 😊✨. -Veronica
Very helpful
Very helpful - thanks to Kyle at Poole. Very knowledgeable and clear
17 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Wow! 🎉 Deborah, we’re so happy to hear that Kyle at Poole worked their magic! Thank you for this fantastic 5 ⭐ review. -Kashish
Antwoord van Three UK - 3Store Poole
Thank you for sharing this fabulous review, Gavin! 😊 We’re happy to hear the support you received was pleasant and enjoyable. ✨ -Veronica
Excellent and fast service.Highly…
Excellent and fast service.Highly recommend. Poole branch and Faisal
17 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Hi Michael, it’s wonderful to know Faisal and the Poole branch team looked after you so well. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Prabhjeet
Everyone is more then willing to help
Everyone is more then willing to help. Went above and beyond to help me and included a power bank and case.
16 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Chole, what a wonderful highlight 🌟! We’re thrilled the team made your experience truly special, adding thoughtful touches that brought extra joy. Here’s to creating many more unforgettable memories together 💙 -Ashifa
Dabby was amazing friendly very helpful…
Dabby was amazing friendly very helpful and setup my new phone for me great employee the store team Poole Dorset are a great team always thanks again Dabby
15 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Wow, Spencer! 🎉 That’s awesome! A big shoutout to our staff and to Dabby for going above and beyond to make your experience exceptional. Thank you so much for the 5⭐ review! -Neha
Easy to upgrade
The Customer Advisor (Kyle) was very helpful and patient!
29 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Willow, we love hearing this! 🎊 Kyle’s effort stood out and we’re glad it brought you a positive experience. Thanks for sharing your experience with us. -Shivam
Upgrade of phone
Upgrade of phone, experience was hassle free
20 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Straight forward and was able to…
Straight forward and was able to provide a great deal saving me £7.00 a month even giving me a free case, screen protector and phone stand
20 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Kyle at three store in Poole was…
Kyle at three store in Poole was amazing, very helpful and professional, I love three because it gives me everything I need and the staff are always helpful and friendly.
18 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Hello Alan, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Outstanding customer service
Outstanding customer service at the Three store in the Dolphin Center
16 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
So helpful amazing service
16 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Antwoord van Three UK - 3Store Poole
Thanks for this fantastic 5⭐ review, David. We really do appreciate it! Have a great day 😊 -Jade
Thank you very much for your precious…
Thank you very much for your precious help and brillant customer service.
5 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
Thanks for this amazing 5⭐ review, Viviana. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Excellent five star efficient service…
Excellent five star efficient service really helpful hundred percent Recomend
4 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Poole
We appreciate that, Jaime, thank you so much :) -Scott
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