Rahiya was absolutely amazing and super helpful with help setting up my phone and getting a new SIM for my daughter. She was extremely patient and looked after so well. Her customer service skills wer... Toon meer
Bedrijf heeft geantwoord
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I went to the Watford store, and was assisted by Kola. He was excellent, and has helped me get to a more affordable plan. What really stood out to me was his manner with me. Very warm, helpful and lig... Toon meer
Bedrijf heeft geantwoord
Fantastic experience of customer service in the Watford store. TJ helped me to fine a brilliant solution to the lack of WiFi in the holiday house we are renting for Christmas. He couldn’t have been mo... Toon meer
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SONA - was absolutely amazing - super professional - I came in quite anxious due to a personal situation and she helped me so much and I left with a new phone & smiling! The ladies in the sto... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Three UK - 3Store Watford
Geschreven door het bedrijf
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Geschreven door het bedrijf
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contactgegevens
36 The Harlequin Centre, WD17 2TE, Watford, London, Verenigd Koninkrijk
- 01923225398
4,9
Uitstekend
163 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Served by Kola
Served by Kola! Great service! Friendly and fast! Got a new phone sorted in 10 mins!
10 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Brilliant Experience with Honour Major 8
What a great experience and what a wonderful deal with the Honour Majic8. And Noor was brilliant, polite and professional.
10 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Kola is very very good customer…
Kola is very very good customer service, he has helped me for months to upgrade my phone. He is lovely and so helpful it has made my experience with Three so much better
8 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Lovely to read your review, Ellie 🎉 We’re so pleased Kola offered consistent support and ensured your phone upgrade journey was easy and enjoyable 🎊 -Shivam
I met this beautiful and sweet young…
I met this beautiful and sweet young lady when I visited three store in Watford her name is Sona very brilliant girl!! polite and very helpful thank you sona for making my vist special and thank you for being very patient and polite with me thank you three!!
5 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Hey Mark! Shoutout to Sona at our Watford store! 🌟 She turned a regular visit into something truly special with her amazing energy. Thank you for making every moment count, we appreciate you! 🙌 -Kashish
Noor was very polite & helpful
2 januari 2026
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
We’re thrilled Noor provided excellent support and made your experience smooth and enjoyable. -Shivam
Tj was brilliant
Tj was brilliant. He did something for me that would have taken me ages to do online. Super service thank you
28 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Kola was very helpful and helped sort…
Kola was very helpful and helped sort my new sim out quickly. He also gave me the best deal he could. Definitely recommend!
27 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Kola
Kola was really kind, patient, and helpful throughout my visit. He talked me through everything clearly, answered all my questions, and made the whole experience feel easy and stress-free. Great customer service!
27 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Hi.
Thanks! Your review is really appreciated. -Pete
Kola is an amazing employee
Kola is an amazing employee, fantastic service, friendly, knowledgeable. Asset to the company!
26 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Laurence, your shout‑out is WOW ✨ Kola’s dedication shines and we’re grateful you took the time to share. -Arvind
Fantastic experience of customer…
Fantastic experience of customer service in the Watford store. TJ helped me to fine a brilliant solution to the lack of WiFi in the holiday house we are renting for Christmas. He couldn’t have been more helpful and if there are any bonuses for being patient, kind and super helpful, he should defo get one for Christmas! Very happy customer, thank you!
22 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Hey Anne, that’s fabulous! We’re delighted TJ made your visit smooth and seamless at our Watford branch. Thank you for this amazing 5⭐ review. Wishing you a fantastic Christmas. -Veronica
Kola helped me today
Kola helped me today, very good customer service
Thank you
22 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
That’s fabulous, Kaja. We’re happy to hear Kola supported you today and made things easier for you. Your feedback means a lot to us. -Manavata
Had issues with my SIM card when…
Had issues with my SIM card when transferring over to 3. Went in store and spoke to Rahiya who managed to sort it all out for me with no issues. Was very nice and patient and happy to help me with it all.
19 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Hi Emily, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Thanks Kola
Thank you for everything, i wanted my tablet set up and they did not hesitate to help me. Thank you Kola for everything and i wish you all the best! Great team and service.
18 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Thanks for the 5 ⭐ review, Clarisse! We truly appreciate you sharing your experience. It’s wonderful to hear that Kola provided you with outstanding care. Have an amazing day! -Afaq
sona is very helpful and made our…
sona is very helpful and made our customer experience
18 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Hey Mary, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Kola is a credit to the business!
Kola was very informative and helpful. Nothing was too much trouble for him he was very patient and answered all our questions. We have had quite difficult experiences with three in the past but Kola has restored our faith in the business.
13 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
We're delighted Kola made things easy, and gave you more confidence in Three this time, Sarah. We really appreciate you giving us another chance :) -Scott
Very helpful
Very helpful, appreciate all the work Great guy TJ
12 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Walter, you just made our day! 🎉 Big shoutout to TJ for making your experience excellent and thank you for taking the time to share it with us. -Ashifa
The advisor was absolutely brilliant
The advisor was absolutely brilliant , so helpful and professional , kola is his name .
9 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
That's amazing, Audrey! A big shout-out to Kola. Thanks for taking the time to share your experience with us. -Suhaas
Excellent service
Excellent product knowledge and helpful service. .Excellent serive . Amazing knowledge about products... he connect with is customer and advice what's best for them. Please promote him.
8 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Thanks for this fantastic 5⭐ review. We really do love to hear this! Hope you have a great day 😊 -Jade
10/10 Experience
Kola was extremely helpful and informative, I found my experience 10/10 and I am very happy that I have joined you guys.
5 december 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Thankyou very much Sona for providing…
Thankyou very much Sona for providing Amazing service, extremely helpful! provided us with every important detail,l we needed to understand when purchasing my daughter's new phone made the experience of buying her a new phone way less intimidating and stressful deserves a well earned pay raise for sure will be coming back ! Thank you very much Sona
29 november 2025
Review zonder uitnodiging
Antwoord van Three UK - 3Store Watford
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
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