Three UK - 3Store Wood Green Reviews 

247
•
TrustScore 5 uit 5

4,9

Unit 3 The Mall, 88 High Road, N22 6HE Wood Green, London, GB

•

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Beoordeeld met 5 van de 5 sterren

Farhin and hamid took great care of me my SIM was not working at all in my old phone, they fixed it for me in less than 1 minute and now everything is working again. Great customer service from Farhin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Farhin and Hamid were amazing and helped my switch from my old provider, helped me from the start to finish and gave me a great deal on home broadband and SIM only contract with roaming. Excellent ser... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was here to get a new phine the staff member naming Hannah was so so professional and Helpful. I will always love too see her whenever i have to. So so appreciated three and especially Hannah , one... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Argjent was the man he helped me sorted my problems. Please go see him . He deserves more credit. But the Indian girl was rude and disrespectful, she didn’t even know what she was doing. Her name was... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Elektronica en technologie

Over Three UK - 3Store Wood Green

Geschreven door het bedrijf

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Geschreven door het bedrijf

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contactgegevens

  • Unit 3 The Mall, 88 High Road, N22 6HE, Wood Green, London, Verenigd Koninkrijk

  • 02088898754

4,9

Uitstekend

TrustScore 5 uit 5

247 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(247)

34.024 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A Ana eh um amor ela foi mega simpática…

A Ana eh um amor ela foi mega simpática e me atendeu direitinho me ajudou dando várias dicas, muito agradecida.

13 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

Hey Milenna, thank you for your lovely feedback. Even though we communicate only in English, your positivity about Ana really stands out. Have a wonderful day!
Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Great customer device helped me with…

Great customer device helped me with changing my number and my monthly plans. Kind and friendly people.

5 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

Love this energy 🎉 Vanesa. We’re delighted the team provided attentive support with your number change and plan update while creating such a welcoming experience 🌟

- Three Social Media Team

Beoordeeld met 5 van de 5 sterren

The service I received was excellent…

The service I received was excellent keep it up
Thanks berivan

5 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

Superb, Micheal! 🌟 A big shout out to Berivan for making your experience truly exceptional. Thank you for your kind words! ☺️ - Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent experience today with Sam she…

Excellent experience today with Sam she was so wonderful and helpful. Very transparent and swift with her service also made my little one smile which was an added bonus. Helped me get the best possible deal so I’m super grateful. Big shout outs to the store all the staff and Sam in particular.

4 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

Hi Mr Keyz, thank you so much for sharing your feedback. It’s fantastic to hear that Sam and the team supported you so well and ensured you left with the right plan.-Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Great

Great, Gabriela was amazing

4 juli 2026
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Antwoord van Three UK - 3Store Wood Green

Hey there! 🌷 We’re thrilled to know Gabriela made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service

Gabi and Hamid was really helpful they explained the benefits of the internet hub and set it up for me in store. I really felt welcomed so the service was fantastic

2 juli 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

Thank you for sharing your experience, Prince. It’s great to hear your visit progressed smoothly and that Gabi and Hamid supported you throughout the setup. Your comments about their contribution mean a lot.
Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Atharva is the father!!!

Atharva is the father!!!! Great customer service

28 juni 2026
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Antwoord van Three UK - 3Store Wood Green

We’re delighted Atharva made such a strong impression, James. Thanks for taking a moment to share this great feedback.
– VodafoneThree Social Media Team

Beoordeeld met 5 van de 5 sterren

Hamid at the three store was amazing

Hamid at the three store was amazing

Thank you for the service

28 juni 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

Yay, Cristian! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Hamid is truly awesome! 😎 — Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Berivan is the most beautiful and…

Berivan is the most beautiful and helpful costumer helper ever she was very understanding and knowledgeable of the products and give wonderful advice and helpful India’s

28 juni 2026
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Antwoord van Three UK - 3Store Wood Green

Thank you for this beautiful feedback Margarita! 😊
It’s amazing to hear how understanding and helpful Berivan was. Her knowledge and kindness truly make a difference, and we’re so grateful you felt that 💛
— Three Social Media Team

Beoordeeld met 5 van de 5 sterren

Montel & pam gave me good service thank…

Montel & pam gave me good service thank you

21 juni 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

Hi Roberta! We’re really glad to hear that Montel and Pam took good care of you. It's wonderful to know their efforts made your experience so positive. 🥰 -Prabhjeet

Beoordeeld met 5 van de 5 sterren

Thank you for all your help and support…

Thank you for all your help and support Albena.

16 juni 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

Hi Daniela, we appreciate you taking the time to share your experience, and it is wonderful to hear that Albena looked after you so well. -Kishan

Beoordeeld met 5 van de 5 sterren

Ana is lovely and friendly

Ana is lovely and friendly. She was very patient with me and she gave me good deal for my contract.

15 juni 2026
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Antwoord van Three UK - 3Store Wood Green

That’s fantastic 🌟 Amhad. We’re glad Ana delivered such warm and patient support, guiding everything with care and ensuring the contract matched your needs perfectly ✨ -Arvind

Beoordeeld met 5 van de 5 sterren

Ana was very very helpful

Ana was very very helpful, she managed to sort my issue, and was extremely nice, thank you.

9 juni 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

Hi Narcisa, thanks so much for the ⭐⭐⭐⭐⭐ rating. We’re really glad Ana provided the support you needed and helped get things sorted quickly. Your feedback means a lot to us. -Ayesha

Beoordeeld met 5 van de 5 sterren

Very happy with the service the…

Very happy with the service the customer advisor Pamela was very kind and helpful and made sure that I got everything that I needed

6 juni 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

It’s amazing to know 🌟 Richard. We’re glad Pamela delivered such kind and supportive care, making sure everything was handled just right for you 😊 -Arvind

Beoordeeld met 1 van de 5 sterren

I am writing to make a formal complaint…

I am writing to make a formal complaint about my experience at this three store and the conduct of an employee called Ana.

I visited the store because i wanted help canceling my tablet contact. Ana told me she would assist with this. Instead she discussed reducing the cost of one of my contract. During the conversation, I clearly explained that I did not want any new contracts or additional commitments.

Ana reassured me that what she was asking me to sign was not a contract. Based on her explanation, i agreed and signed the documents. I later discovered that she had actually signed me up for a 24 month contract, which is the exact opposite of what i had requested.

I believe i was mislead into entering an agreement that i did not understand. I specifically stated that i did not want another contract, and i relied on ana's assurance that this was not a contract. I have photographic evidence from the time of the transaction which supports my account.

I have been a loyal three customer for approximately 15 years, and i am extremely disappointed by the way i have been treated. Ana took advantage of the fact that English is not my first language and that i primary speak Spanish. As a customer who needed clear and honest communication, i feel i was not treated fairly.

25 mei 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

Hi Aura, we’re sorry to hear about your experience in store and understand how concerning this situation feels. We’d like to look into this further. Please share the full details using our complaints form here: https://bit.ly/3uJlOrF. Our dedicated team will investigate and respond once the form is submitted. -Suhaas

Beoordeeld met 5 van de 5 sterren

Onur assisted and provided all…

Onur assisted and provided all information in details, which was easy to manage

1 juni 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

Hey, Faiq! 🎊 Great to hear! Hats off to Onur for making the experience epic. Your feedback means a lot to us! -Neha

Beoordeeld met 5 van de 5 sterren

Berivan was amazing

Berivan was amazing, she helped me with everything. Thank you for your service

21 mei 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

Thank you, Salyaalid! We’re delighted to hear that Berivan took such great care of you. -Afaq

Beoordeeld met 5 van de 5 sterren

Staff at wood green store are very…

Staff at wood green store are very helpful and friendly, always ready to support

19 mei 2026
Review zonder uitnodiging
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Antwoord van Three UK - 3Store Wood Green

Thank you for your feedback, Godwin! We’re pleased that our team was able to sort things out for you so efficiently at our Wood Green branch. ✨ -Veronica

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