Needed to change my name on my ticket because I had changed my legal name since buying the ticket. Sent my gov-issued name change cert to the Ticket Fairy team and they had it sorted within minutes. L... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Many times I've been in a hurry when buying tickets through the Ticket Fairy and because I'm a repeat customer, my billing informaation is safely attached in my profile, thus allowing me to purchase m... Toon meer
They went out of there way to help me purchase the tickets with my daughters companion card, much appreciated
BE WARNED TICKEY FAIRY ARE NOW TRYING TO ERASE ALL BAD REVIEWS AND FLAG THEM FOR DEFAMATION DO NOT USE THIS COMPANY EVER, SEE MY FLAGGED REVIEW BELOW...Paid Ticket Fairy over $450 for tickets to Timel... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Ticket Fairy connects engaged fans with engaging live experiences, and rewards them for sharing those experiences with their friends. With low booking fees, a secure internal resale system to eliminate secondary market fraud, a world first, patent-pending rewards system, and a streamlined, frictionless checkout process, we serve thousands of customers around the world each week across the United States, United Kingdom, Australia, New Zealand, India and mainland Europe. The Ticket Fairy is a full-stack marketing and analytics solution that helps events companies to increase revenue through greater reach, more data and lowered operational costs. Running events is a huge risk. Costs can be ...
Contactgegevens
1800 Vine Street, 90028, Los Angeles, Verenigde Staten
- support@ticketfairy.com
- www.ticketfairy.com
3,1
Gemiddeld
2K reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Couldn’t offer me a refund for juicy fest
Couldn’t offer me a refund for juicy fest! Would not even answer my emails!!
1 maart 2025
Review zonder uitnodiging
Timeless Summer Tours- bad service
Bought tickets through them for the Timeless Summer tours- they are taking no blame for the ticket fiasko .
3 juli 2024
Review zonder uitnodiging
Appalling
Appalling, if you make a payment to this company, assume it is a donation as it is unlikely you will ever get a ticket to an event that proceeds and you will have a zero chance of a refund. Say goodbye to you money. Name change to Ticket Goblin required.
19 maart 2025
Review zonder uitnodiging
Do not buy tickets from them they will…refund
Do not buy tickets from them they will not refund money shame shame on them
25 februari 2025
Review zonder uitnodiging
Caveat Emptor
WARNING... Please don't buy anything through Ticket Fairy. You wont get your money back if something goes wrong.
Another victom of the Endless Summer Tour.
26 januari 2025
Review zonder uitnodiging
Will book again with ticket fairy
I have booked with these guys in the past no problem at all and will book again just an unfair time they are having with the juicy feast liquidation .really not ticket fairys fault
12 juli 2024
Review zonder uitnodiging
Beware of this company
WARNING... Please don't buy anything through Ticket Fairy. You wont get your money back if something goes wrong.
Another victom of the Endless Summer Tour.
20 februari 2025
Review zonder uitnodiging
Scammed NZ ticket holders over million…
Scammed NZ ticket holders over million of dollars. Shame on you TicketFairy
20 december 2024
Review zonder uitnodiging
Do not trust this company with your money
Do not trust this company with your hard earned money. Should hold ticket money in a trust fund but failed to do so leading to thousands of customers losing out on refunds for cancelled events
19 januari 2025
Review zonder uitnodiging
Paid Ticket Fairy over $450 for tickets…
BE WARNED TICKEY FAIRY ARE NOW TRYING TO ERASE ALL BAD REVIEWS AND FLAG THEM FOR DEFAMATION DO NOT USE THIS COMPANY EVER, SEE MY FLAGGED REVIEW BELOW...Paid Ticket Fairy over $450 for tickets to Timeless Summer Concert. Money was released to the promoter and then went bust. Money should been held in trust , Tickey Fiary has washed their hands of the situation and no provision for refunds. Learnt the hard way to no longer support local events . Will never every use or suggest Ticket Fairy again .
19 maart 2025
Review zonder uitnodiging
Thought my money was safe and would be…
Thought my money was safe and would be refunded if the event didn't go ahead as it would be held in trust and not released to the event organizers in advance. But it wasn't. They cancelled the event (Timeless Summer Tour) and no refund was issued. It was handed over to the organizers and now it will probably be spent on expensive voluntary liquidation fees and never returned. it puts me off ever buying tickets again
18 januari 2025
Review zonder uitnodiging
Lucky to get one star
14 februari 2025
Review zonder uitnodiging
I will NEVER EVER AGAIN buy any concert…
I will NEVER EVER AGAIN buy any concert tickets associated with ticket fairy. After purchasing my tickets then the concert being canceled ticket fairy held no responsibility for it yet they were quick to take the money. Next time a concert pops up if ticketfairy is apart of it I won't be purchasing simple.
11 januari 2025
Review zonder uitnodiging
Scam!
Scam!
How can you not hold ticket money in a trust account when you knew you were up s**t creek without a paddle? Scam
26 januari 2025
Review zonder uitnodiging
Still trying to get my refund back like…
Still trying to get my refund back like many others that booked tickets for Timeless Summer Tour
4 maart 2025
Review zonder uitnodiging
I won't use ticket fairy again
I won't use ticket fairy again. I brought 4 tickets to Timeless concert christchurch. This event didn't go ahead. We were mislead with postponement announcements and needing more time and no refund options. Timeless has now gone into liquidation and we have been advised ticket fairy doesn't hold the funds, it is a ticketing outlet only.
3 maart 2025
Review zonder uitnodiging
Sucky Processes, NO HELP!
We're absolutely NO help during the refund process for the NZ canceled Juicy Fest! Told us to be patient, a refund is coming, then hello, Juicy Fest NZ are in Liquidation. Shady af processes, helped Juicy Fest NZ be shady af as well!
20 december 2024
Review zonder uitnodiging
Timeless Summer - Juicyfest…
I have given 1 star as there wasn't an option for less. Among the thousands of now non-attendees for Timeless Summer concerts I realise ticket fairy are only the ticketing agency and not the promoter -- but - surely they should have criteria for the promoters they represent to ensure they have the necessary financial ability to pull these events together. TF's rep will be affected from fallout and also sales for forward events booked through here. Can't believe they don't hold the ticket money in trust as other agencies do to safeguard purchasers. I know you couldn't have predicted this but it may be time you reviewed your processes TF.
3 juli 2024
Review zonder uitnodiging
Don't trust them
They run away when it all goes pear shaped and the event gets canceled, happy to take your money though then blame others. 👎👎👎👎
20 februari 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.