They did not like my original review, so here is my updated version. I found the level of customer service lacking.
Tile Supply Ltd
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Lees wat reviewers zeggen
Not sure these tiles weren't seconds.There was a line running through many of them which looked more like a fault than part of pattern. But the delivery company was the worse part. Firrst got text say... Toon meer
No Refund, No response via Telephone or email. Gave up on them. Credit Card company now refunding within 48hrs. Recommened anybody in dispute with this Shower just go straight to their credit card sup... Toon meer
Decided to get samples first which arrived quickly and extremely well packaged, because of this decided to buy from them too. Easy online buying, did think delivery charge a bit pricey but including p... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Tile Supply ™ is a local family run tile company based in Teignmouth. By sourcing and importing only the best products and buying direct from the manufacturer we can keep the costs down and pass those savings on to you. This way it also helps us do our part for the environment as well. Tile Supply ™ pride ourselves on our products, to get the highest quality. We never purchase the "cheapest" option for a product as we feel this can compromise quality. Tile Supply ™ have a large selection of tiles from fantastic manufacturers such as British Ceramic Tile, Johnsons, Villeroy & Boch and many more. Please feel free to browse our webshop or drop in for a chat at our local Devon showroom in Teignmouth.
Contactgegevens
Unit 10b Broadmeadow Ind Est, TQ14 9AE, Teignmouth
- 01626776606
- info@tilesupply.co.uk
- www.tilesupply.co.uk
first class service
We ordered, paid and goods were sent when promised - what more can you ask for?
Effortless
When i couldn't get what we wanted Tile Supply was where I went. The service was good and delivery was quick
Excellent
Between the ordering and delivery it was less than a week.
Delivery too quick
We were nearly caught out as the tiles were delivered on the Monday after we ordered on the Friday It was only by chance we looked at the tracking mail and changed plans to stay in to receive them, i.e next working day when it quotes 3 working days on the order, not that I am complaining, quite the opposite.The tiles were just the match to our existing ones to complete the extension to the bathroom.
The price was much lower than others for the same product.
Avoid at all cost
Over 40% of the tiles were marked or cracked - As I didn't check them straightaway I was told I was too late for an exchange so they wouldn't help me - so I had to order more from them as I couldn't get this tile elsewhere - these arrived marked and despite reporting them damaged within 15minutes of delivery I still have had no reply from Tiles supply. Really bad customer service
I have now had to skip the lot and go to another supplier and have had no problems at all.
very quick delivery, delivery charge great and realistic , I am one very pleased customer I would recommend this one to friends
Quick delivery sevice is great .I would recommend to friends & family
Fab, fantastic and fast!!!!
Great service, provided quickly and the gentleman who delivered extremely helpful and polite. All tiles just what i wanted, no breakages.
Convenient, prompt, no fuss and lovely mosaics
I received samples very promptly, placed my order online and the mosaics arrived at the correct time. I had spent a lot of time looking for just what I wanted, and so I was happy to find it and have it so easily! If only the rest of life was like that!
great value great service
I ordered a few samples before deciding what I wanted, then placed an order for various tiles which arrived within a week. Brilliant!
Very good
Cheep tiles and quick deliver I would shop they again
My dealings with tile supply were great bit disappointed with delivery driver
Tile supply were great the courier was not he drove wagon up wrong side of street I explained garage was around the other side was told too late here now can you help me pull trolley up hill then take boxes off by hand not impressed
Great Company,
Tiles were excellent value best on internet, Arrived quickly and well packed.
I shall use this supplier again. Very pleased
Good Value
Came within 3 days
easy to deal with
well packed
Would Buy off them again
never buy tiles from this company
I purchased tiles for my bathroom and when I ran out of 2 tiles and tried to order them I was sent an email stating that I had committed fraud by trying to order sample tiles which was against company policy and that they were considering legal action against me for a fraudulent order. I was shocked by the wording of the email when all I wanted to do was but 2 tiles and was not aware of this policy. I was willing to pay extra and the postage but was told I could not do this and I was directed to the companies legal department. The company was happy to take the payment from my bank 2 days after I placed the order but had no intention of sending the tiles. Is that not fraud?
When I contacted the customer service department I was made to feel like a criminal for daring to think I could pay for and receive 2 tiles.
The person on the telephone at customer service was very unhelpful and just kept telling me I could have a refund in due course once they had investigated my attempted fraud and then they hung up on me!!
All in all a bad experience and now I have a bathroom with 2 tiles missing.
best prices around *****
Superb quality products and delivery at the best prices
Piecemeal delivery system
Products just as ordered but oversupplied on one item. Delivery for just one order arrived on three separate deliveries over two days, needing to be available and wait for arrival.
Great service and very consciencous
I placed an order on line and didn't give it much further thought. The next day I got a call from a very helpful man at Tile Supply alerting me to the fact I had chosen an adhesive that was not suitable for the Ditri Matt I had ordered. He gave me lot's of advise which I hope has saved me from a disastrous tiling episiode
Speed up dispatch.
why does it take so long from ordering to dispatching items? Both single tile and other orders. Staff very pleasant but do not return phone calls when say they will.
Excellent Service and Communication
Order two boxes of tiles. Sent quickly, wrapped well and updated by email along the process. Very very impressed.
veryb good and good servies
went everywere to get the tilsand then found them on this web page
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