Timber2udirect Reviews 233

Timber2udirect have provided me with timber on time and clear notification when it is due to arrive. I had an urgent order and they went out of their way to make sure it arrived on time.

Great quality, delivery as stated. Very happy

Timber cut to exact size as requested, good overall service. However delivery could have been quicker.

Order arrived on time packaged well and well priced will certainly use again

Excellent service
Great timber
The order i recieved was well wrapped, well delivered, a great service all round👍

What a great company. they have everything I need and have so much knowledge and experience.
I book everything online, but as a newbie to restoring a room, I have called several times. Mark, has been particularly helpful; asking questions to what I want and advising me the best way forward, whist not letting me buy more than I need. He is fantastic. I can have the goods delivered or I can pick up.
When I pick up, I speak to Mark, more than brilliant! he took me in the warehouse to show me the different products and lets me even chose the piece of wood I came to pick up, which grain I liked best.
I can't believe the helpfulness of this company, I will definitely use them again and again.
Shout out to Mark on the phone and Rob at the wood merchant. THANKYOU

Very professional, polite and fast services! Good communications and I highly recommend!
I will be using them going forwards and really happy that I found a quality timber supplier!

Great delivery and packaging

Supplied the length of skirting that matched in my old property. I couldnt find the torus skirting anywhere else.
Great for renovating older properties.

Ordered over the internet, put my sizes in and how many planed all around pieces of oak, a couple of weeks later had a email out for delivery couple of days later wood arrived well packed.

Cut to the exact size I ordered & no blemishes or marks. Arrived when I expected it & was very well protected for transport. Will purchase from here again.

Cheapest oak online, slight hiccup but they sorted very efficiently

Good quality and delivered on time.

The website was easy to use and accurately portaid the items, delivery could have been quicker but was okay. I would be happy to use them again.

Prompt delivery and very happy with the quality of the skirting boards & trim that I bought

5 out of 6 skirting boards came damaged at both ends and they'd filled some of the cracks with filler and thought that was okay . Found out they didn't have any others in stock . Would have been better to cancel my order instead of sending out a substandard. product. The good thing was they were quick to deliver product easy to talk to quick collection of faulty wood. I'm hoping for a quick return of my payment.

Excellent customer service and communication. Mark was very helpful indeed.

Read the small print and don’t just take the pictures for granted! I ordered £500 worth of skirting board, having seen the picture of it online. The boards that arrived were scribed both sides (no flat back) . They don’t sit flat to the wall and are impossible to install flush. Having raised this, I was asked to see the small print, which stated all skirting is double sided ! If I wished to return it, I had to pay postage. Postage is £150 !