Timeshare Freedom Group Reviews 

138
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TrustScore 1 uit 5

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Beoordeeld met 1 van de 5 sterren

Stay far away from this fraudulent company! I never gave them my phone number they are calling me up to six times a day and their hacking numbers that is my area code each and everytime it's a differe... Toon meer

Beoordeeld met 1 van de 5 sterren

TFG is a fraudulent business making promises and guarantees they know they wont perform. Have a ongoing case with them over 2.5 yrs paid them $14,400 only to find out they defrauded everyone "lust of... Toon meer

Beoordeeld met 1 van de 5 sterren

Almost two years ago we signed a contract to get rid of our Wyndham Time Share but as of today nothing has happened. Also that whole Molfetta attorney is quite confusing. I just sent my certified lett... Toon meer

Beoordeeld met 1 van de 5 sterren

It's like a child goes to confession, and the priest sees a wounded, vulnerable child then uses trickery to rape the child. We trusted TFG to work hard on our behalf to rid us of a crooked, fraudulent... Toon meer

Bedrijfsgegevens

  1. Juridische dienstverlening

Informatie afkomstig van verschillende externe bronnen

The #1 Trusted Source in Legal Timeshare Cancellation. The Timeshare Freedom Group is team of established advisors and advocates that specialize in helping dissatisfied timeshare owners terminate their contracts. We’ve canceled thousands of timeshares legally and permanently, all over the world – in the United States, Canada, Mexico, Europe, and the Caribbean.


Contactgegevens

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Zeer slecht

TrustScore 1 uit 5

138 reviews

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Alle reviews

(138)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

All TALK, NO results

They made big promises in the beginning to us on their speed, communication and success in getting us out of the timeshare but have NOT produced any results in over a year. I have had to initiate ALL contacts. They continue to blame the timeshare owners, or COVID, or being short handed etc

23 maart 2021
Review zonder uitnodiging
Logo Timeshare Freedom Group

Antwoord van Timeshare Freedom Group

Don,

Please know that getting you out of your timeshare is our number one priority. All timeshares are frustrating and, it's true, some are much more difficult to cancel than others. COVID has been a bit of an issue, namely because, for a time, many of the resort's admin offices were closed. This has created a backlog of requests etc. All that being said it appears that we are approx one year into what can take two years. I will make sure someone looks into your file. We look forward to completing this work for you. Thank you for your trust and patience.

Management

Beoordeeld met 1 van de 5 sterren

Broken trust

I trusted this company. I was so confident and felt relieved to hear they can help me get out of a timeshare that I did in 2017.
But it just has been an Terrible experience.
They guarantee cancellation and it’s just to steal your money. The law office in California that links with this company is a fraud as well. They switch you around to different assistants so they don’t have to deal with you. I regret dealing with this company spending $4,000 and still having to pay a stupid timeshare I did in 2017. These type of companies are never legit. My timeshare never got cancelled, I received a “downgrade” that’s not what was explained to me nor something I signed for. I can’t believe I still have to pay what’s left on the timeshare a total of $14,000 with this company included. I can’t believe this happened to me, thought I learned my lesson in 2017.

18 maart 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Mixed Reviews

I have mixed reviews about this company. I started my journey with them to rid of my timeshare back in Dec '19. Now its a year and 4 months - all I keep getting is the same phone/email updates about how its in process with the lawyer and such. I just want to be free from this timeshare nightmare! If and when I do, I'll update my review.

2 maart 2021
Review zonder uitnodiging
Logo Timeshare Freedom Group

Antwoord van Timeshare Freedom Group

I am having trouble locating your file in our system based on your display name "L Ma" Would be so kind as to contact our customer service department so that we can verify your file and have management look into it?

Please know that we take personally the job of getting you out of your timeshare. The length of this process can vary based on your specific timeshare. Some are much more difficult than others. We will keep working hard to get the timeshare canceled and look forward to the day that we can call to congratulate you for being timeshare-free.

Thank you,
Management

Beoordeeld met 5 van de 5 sterren

I worked with Hiedi for the free…

I worked with Hiedi for the free consultation over the phone, she was very helpful and answered all of my legal questions very clearly and straightforward answers, she also seems to have a deep experience in her field of work and knows exactly what is she doing.

Setting up the appointment was very easy and the operator set me up for the next morning and Hiedi called me exactly on the time setup.

5 februari 2021
Beoordeeld met 5 van de 5 sterren

Excellent experience and superior…

Excellent experience and superior communication! We appreciate their attention to detail and helpfulness throughout the process.

28 januari 2021
Review zonder uitnodiging
Logo Timeshare Freedom Group

Antwoord van Timeshare Freedom Group

We are so happy that you had a great experience - Thank you for your review!

Beoordeeld met 5 van de 5 sterren

Made Sure it Was Done Right, Wonderful Team to Work With

Their team was SO helpful to my husband and I to get us out of our hellish contract with our timeshare! The time and dedication they took with us to make sure we "crossed all our T's and dotted all of our I's" during this process gives us a great feeling on security knowing that it was done RIGHT and we have the FREEDOM of being out of our timeshare for good! Thank YOU!!!

28 januari 2021
Review zonder uitnodiging
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Antwoord van Timeshare Freedom Group

We are thrilled to have been able to help you!

Beoordeeld met 5 van de 5 sterren

Muy buena compañía

Vine a los Estados Unidos desde Puerto Rico con mi hija y su esposo hace 30 años. Casi nunca tuve tiempo de volver a la isla, así que estaba convencido de que un tiempo compartido era la respuesta. Han pasado 5 años pagando por este tiempo compartido y solo fui dos veces. Timeshare Freedom Group me ayudó a salir de mi contrato y ahora puedo permitirme volar para visitar a mi familia.

28 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a great experience

What a great experience! After getting the "run around" from a few other companies, I tried my luck with TFG and I am so so glad that I did!

Within 24 hours of my first contact, I had already spoken to two awesome people at their office. They were knowledgeable and actually understood my needs and situation. The process after that was smooth and easy.

Thank you Timeshare Freedom Group!

28 januari 2021
Review zonder uitnodiging
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Antwoord van Timeshare Freedom Group

We take pride in our transparent process and feel communication and customer service is KEY. Thank you for your review!

Beoordeeld met 5 van de 5 sterren

I didn't know this was an option

We purchased a timeshare years ago and we had no idea what we had gotten into. After years of trying to get out of our timeshare with no help we heard about Timeshare freedom group. We had no idea there was a company that could help us get out of our timeshare. It took some time but eventually they got us out of our timeshare.

28 januari 2021
Review zonder uitnodiging
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Antwoord van Timeshare Freedom Group

We are happy to have been able to help. Yes, getting these timeshares canceled does, in most situations, take time to get resolved but we feel that our team is the best equipt for the job. Thank you for your kind review!

Beoordeeld met 5 van de 5 sterren

A Sigh of relief

I've been trying to get out of my Marriot Vacation Club timeshare forever. They never had what we wanted available and the taxes every year were just a burden. I saw Timeshare Freedom Group on Facebook. I decided to contact them and see what they could do. Now I'm outta my timeshare and free to use that money to vacation anywhere.

28 januari 2021
Review zonder uitnodiging
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Antwoord van Timeshare Freedom Group

We are so happy that you found us and trusted us to get the job done. Thank you for your review.

Beoordeeld met 5 van de 5 sterren

initially nervous but so glad we used TFG

We were contacted by Sellmytiemeshare.com with whom we were trying to sell our unit. They recommended that we use TFG to get us out of our contract. They also contributed our initial seller fee towards the TFG costs. From the first contact to completion of the relinquishment of our timeshare which was handled by Molfetta Law was only 7 months and was administratively a simple process for us. Contact about progress was frequent and at least monthly check-ins from Jade Reed to monitor any communications from out Timeshare Company. I am submitting this review only a few days after confirmation of our relinquishment , but forsee no future problems as all documentation we have been sent appears to be watertight. We are delighted with what initially seemed to be a relatively expensive and 'risky' venture.

13 januari 2021
Review zonder uitnodiging
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Antwoord van Timeshare Freedom Group

Thank you so much for your kind review. We are thrilled to have been able to assist you.

Beoordeeld met 5 van de 5 sterren

sooooo relieved!!!

we had a time share in mexico. there are so many ads out there about groups saying they can get you out, i had never heard of this one. We used them on recommendation of another satisfied customer, friend of my daughter's. It was a bit rocky in the beginning as the agent that was assigned to me didn't seem up to speed on my contract details. they QUICKLY remedied that situation and assigned another agent. this was all done during covid which i figured would have ruined all my chances with these resorts already being hurting for income.it still only took about 6-7 months. the group sent a letter stating our dissolution from the timeshare. i do wish there was more documentation in case it gets challenged in the future. i also hope the group will help me out if that situation ever occurs. That remains to be seen. i am so relieved and feel that 2020 may not have been all THAT bad!!

12 januari 2021
Review zonder uitnodiging
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Antwoord van Timeshare Freedom Group

Mary, we are so happy to have been able to help you.

Beoordeeld met 5 van de 5 sterren

Excellent communication

Excellent communication! We appreciate their attention to detail and for keeping us informed monthly of the progress on releasing us from this timeshare.

29 december 2020
Review zonder uitnodiging
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Antwoord van Timeshare Freedom Group

We appreciate your review. Customer service is very important to us and it is refreshing to hear that you had such a positive experience.

Beoordeeld met 1 van de 5 sterren

UNHAPPY-DISATISFIED-HOPELESS

It'll be 1 year on 12/17/2020 (2 days from today). We have contacted the timeshare freedom group as well the Law Group they are affiliated with (told to remove specific law group that includes the name of the attorney as it includes "personal information") and have been told there has been zero traction/ progress. When we call to speak with someone we continue to get the excuse of COVID 19 and the pandemic. However, Sapphire Resorts sure isn't taking any off days or making any excuses! They are right at work, taking our money still. We continue to make payments to Sapphire Resorts to avoid damaging our credit. At this point we are feeling hopeless.. We're a young, growing family who made a young, silly decision. Taken advantage of.. We have two baby girls under 2 years old and a little boy on the way, due in April. We attempted to contact Timeshare Freedom Group for our promised refund, so that we can take our money somewhere else to get help with this and we were told we still have a year left before we can make this request. I recommend looking elsewhere for assistance. By doing so, you will avoid the run around, the excuses, and the lack of effort and explanation for lack of progress. For $3800 that I spent 1 year ago, it sure would be nice to hear about progress. ANY progress!! The SLIGHTEST bit of progress.. not here.. not with this company..

15 december 2020
Review zonder uitnodiging
Logo Timeshare Freedom Group

Antwoord van Timeshare Freedom Group

Cody,

First and foremost, we know that the timeshare can be a very stressful thing. We take very personally what these timeshare companies do to people. We are in this business to help people, and we are working hard every day to complete this work for you. That being said, every situation is different. Since 2010 we have completed more than 15,000 timeshare cancellations. Some timeshare cancellations take 2 or 3 months to complete, while others can take 18 months or more. Customer service is very important to us, and we stand by our 24-month money-back guarantee. Your review has exaggerated your situation a bit. There is a significant amount of work being done on your file. On December 16th, the attorneys' office contacted you and explained they are continuing to contact the resort on your behalf to open up meaningful negotiations with them. Some resorts respond right away, whereas others take their sweet time. The attorneys' office has provided you with a detailed legal strategy, and we will continue to work until the job is done. As for COVID-19, this was absolutely affecting the process. It is not an excuse rather a fact. Our records indicate during March thru July, the legal department at your resort was closed and unreachable. Of course, they are still collecting money from people. Payments are collected automatically or by some call center on the other side of the world. With the resorts closed, they have to get money from somewhere. Please know that we stand with our heads held high; we work diligently every day for our clients, and we look forward to the day that your timeshare cancellation is complete. Thank you for being a client.

Management

Beoordeeld met 5 van de 5 sterren

Oh what a relief it is!

Since 2013, Kay and I have wanted to sell,. Or be released from our contract with travel resorts. Why, you might ask?
Well, we sold Our airstream trailer. A campground just didn't fit the bill anymore.
At first TRA said they would help us sell. We had the top of the line contract, and surely we could sell it for a tidy sum. But why did I see so many adds offering to sell their contracts at give away prices. Well, we soon learned that we were stuck. So many loopholes that made it virtually impossible. Then we learned we could buy out for a huge sum. No way. We decided to keep paying our maintenance fees until the day we died. Ouch.
And then we saw an add. For you guys. We talked to Heidi, and it was love at first sight. We felt we were in better hands than than the good hands people at Allstate.
We signed on and, sat back, and let you go to work. Everything worked out just as Heidi. Said it would. We are now out of our contact completely. So relieved that our children will not be saddled with any debt from our poor choice to become members with travel resorts. We did enjoy a few years travelling in our airstream, but we had no idea of how impossible it would be to terminate our membership. Thanks for the peace of mind that your actions have given us.

30 oktober 2020
Beoordeeld met 3 van de 5 sterren

Waiting over 1 year

I reached out to Timeshare Freedom Group over a year now and nothing had happened. I get monthly calls to tell me the same thing, that they're working in it. In 7 months, it will be 2 years since I started working with Timeshare Freedom Group and if nothing has been done, I'm requesting my money back. This has affected my credit score real badly and never have I had it this low. Its a very stressful situation

10 oktober 2020
Review zonder uitnodiging
Logo Timeshare Freedom Group

Antwoord van Timeshare Freedom Group

Hello Carina,

Cancelling a timeshare contract is not easy as most of the contracts are written to last forever and the resorts do not typically offer clients a way out on their own. We understand that the timeshare can be a very stressful thing and we take these matters very personally. We pride ourselves on excellent customer service as well as transparency with our clients. Additionally, we successfully cancel hundreds of timeshare contracts each month. In the event that we fail to get a client out we offer and honor our 24-month money back guarantee. I do need to be clear about one thing. Our process on its own does not negatively impact credit. It is only if a client makes a personal decision to stop paying the timeshare before a contract is cancelled that they could have negative reporting to their credit. We have a strict policy to never advise clients to stop paying the timeshare company prematurely. We have never advised you to stop paying, in fact, our records indicate that you were past due on both your maintenance fees and mortgage payments prior to hiring us. Your credit had very likely already been impacted when you came to us. That being said we are thrilled to have you as a client and we look forward to the day that you too are free from your timeshare.

Thank you,
Management

Beoordeeld met 5 van de 5 sterren

Satisfied client

Following clarification of initial misunderstanding, we received prompt professional service by pleasant competent staff and tasks were completed to our satisfaction.

19 september 2020
Review zonder uitnodiging
Logo Timeshare Freedom Group

Antwoord van Timeshare Freedom Group

Hello Jeff,

I am one of the managers, I would be happy to fix this for you right away. Please kindly email me the name, phone and email address that we have on file for you so that I can pull your file up in our system and address the concern immediately. Please email: info@timesharefreedomgroup.com

It has now been 3 day's since I've responded to this review and I have yet to receive a response from this person as requested. We are unable to resolve an issue if the client does not communicate with us. Additionally, we do not employ a "Kevin Kells"

Thank you,
Jeremy

Beoordeeld met 5 van de 5 sterren

I consulted Timeshare Freedom Group NYC…

I consulted Timeshare Freedom Group NYC location to release me from UVC AMesorts Vacation scam the week of August 10, 2020. The Timeshare Freedom group representative, Brent Fleming was very professional and informed me of the steps that this company will take in helping me to terminate my involvement with UVC AMresorts. I followed all the requirements and submitted my paper work to the necessary parties. In less than a month, exactly September 9th, I received word that UVC AMresorts agreed to terminate my contract and release me from any further obligations from their company. I can testify with certainty that I am extremely satisfied with the work that Timeshare Freedom group performed on my behalf and released me from the burden of being tied down to a 30 year contract from UVC AMresorts.I am so relieved and 100 percent satisfied!

11 september 2020
Review zonder uitnodiging

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