Figure arrived very quickly and in pristine condition due to secure packaging, with a cheery handwritten note on the order print out. The receiver was absolutely thrilled with the figure. Great servic... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Honestly enjoyed my visits and even online experience with the store and staff members. Glad they added a gift card system to the stores as well. The only issue I can tell is the lack of merchandise f... Toon meer
Bedrijf heeft geantwoord
Amazing came really fast and the products are brilliant and the selection they have is amazing and quite affordable as well and the staff at both the shops and comic con are brilliant and friendly
I highly recommend this store for all your Anime/Manga/Kawaii needs. I am buying early for my eldest daughters birthday and decided to check out Tokyo Toys, I wasn't disappointed. They have some... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
TokyoToys is a UK based Anime, Manga and TCG store. We have a long history of providing amazing customer service and being huge fans of all things Anime and Japanese!
Contactgegevens
31 Corporation Street, B2 4LS, Birmingham, Verenigd Koninkrijk
- 01212937292
- birmingham@tokyotoys.com
- www.tokyotoys.com
4,7
Uitstekend
50 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you! We're glad you had an amazing experience with us and hope that you order from us again soon ^-^
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you so much for your review!
Majority of our anime products are imported straight from Japan, like our gachapon, rement and figures ! We do this to provide a range of different products for your favourite shows without the worry of import fees and possible shipping damages!
We always try our best to ship as many orders out same day as possible even with the 12pm same day cut off! Did you know all the padding we use when packing our orders is recycled from deliveries we recieve?^-^
Ordered 2 lovely books
Ordered 2 lovely books, 2 separate orders, both were packaged well and delivered promptly. Both included a personalised "packaged by" message which was a lovely touch . Will purchase from here again
8 mei 2026
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you for taking the time to leave us a review! Did you know all orders are packaged in our Birmingham store by our amazing staff?! We use recycled packaging to help prevent unneccassary waste and we send all orders placed before 12pm out on the same day! We're so glad to hear that you'll be ordering from us again too! Thank you again for your kindness ^-^
Staff and Website Quality is amazing
the staff and website quality is just excellent, also hideki and I are well acquainted and he's just a very lovely guy
17 mei 2026
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you so much! We make sure our website is tidy and showing off all our latest products for you to see :D Thank you for your kind words to Hideki - we will be sure to pass them on ^-^
Fantastic Store - Highly Recommend!
Fantastic products, great to finally find a store in the UK which has the stock available and ships straight away without delays. Ordered one item and then on delivery ordered another. Highly recommend and we will be back! Thank you 😊
4 mei 2026
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you for your amazing review! We always aim to expand our great range of products including Gahcapon, Gundam, Figures, Rement/Blind boxes and a huge range of Japanese snacks!
We dispatch all orders on same day if placed before 12pm so you can get your items in lightning speed! :D Did you know we also reuse our packaging from deliveries we recieve to help prevent unneccassary waste!
Great reliable selection
Tokyotoys always has a good range of figures, plushies and snacks for my favourite anime. I have ordered from the website and visited the Glasgow store. Staff are always helpful and kind.
16 mei 2026
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you for your kind words! We have such an amazing range of products that are always changing due to limited amounts and new items releasing!
We're so happy to hear you had a great experience in our Glasgow store and can only hope that every experience you have with us is an amazing one ^-^
Amazing
Amazing first time I had been in and the staff that helped me were really kind and friendly and couldn’t do enough to help out will definitely be going back and would definitely recommend going here if you love al types of anime Pokemon and that type of thing
1 mei 2026
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you for your kind review! We're so glad to hear you had a lovely experience with our staff and in our store. Our team are amazing and are all extremely passionate about helping you get anything you need :D
Amazing
Amazing, quick shipping and item exactly as expected
Just wish they provided the tracking number sooner!
But communication was super friendly and helpful.
29 april 2026
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you for your amazing review! We pride ourselves in our quick delivery service and are currently looking into having Shopify automatically add the tracking number to your orders as soon as it's dispatched!
If you ever require you're tracking number please don't hesitate to ask us as we are more than happy to provide it for you instantly!
We're glad you had an excellent experience with us and hope that you'll order from us again soon :D
Amazing service and amazing staff from…
Amazing service and amazing staff from the best team ever I really appreciate it so much thank you very much great choices of the products I would love to come here again thanks again signed by NewYork gamer on YouTube
26 april 2026
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you for leaving us an awesome review! We're so happy to hear you had a great time with us :D
We also try to have a wide variety of products ranging from Gachapon to Gundam to Anime and even Trading Card Games!
We pride ourselves on our amazing customer service and are so glad to hear that you had the best time with us! If you ever have any questions our staff are always happy to help ^-^
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Shop has a great selection.
26 april 2026
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
That's great to hear! All our staff are passionate about the items we have and love getting the chance to talk with our customers about their favourites too!
We also try to have a wide variety of products ranging from Gachapon to Gundam to Anime and even Trading Card Games! If you ever have any questions our staff are always happy to help ^-^
Thank you for leaving us a great review :D
Really good atmosphere with friendly…
Really good atmosphere with friendly staff would highly recommend.
Amazing addition to the town
26 april 2026
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you for taking the time to leave us a review :D We aim to create a fun and welcoming environment in all our stores! We're so glad to hear you had an amazing experience when visiting us and hope that you will visit again soon! ^-^
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you for your kind review! We pride ourselves on our customer service and are glad to hear that you had a great experience with us :D
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
That's lovely to hear! We're so glad that your daughter is happy with her items :D Did you know that all orders are pakaged in our Birmingham store and by our amazing team?! We use recycled packaging to help prevent unneccassary waste and we send all orders placed before 12pm out on the same day! Thank you for taking the time to leave us a review ^-^
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you so much for your review! We always try our best to ship as many orders out same day as possible even with the 12pm same day cut off! Did you know all the padding we use when packing our orders is recycled from deliveries we recieve?^-^
Great shop for anime merch
Great online shop for anime merch that I can't get or havnt seen elsewhere. They pack everything very well and it arrives really quickly. Definitely recommend
6 april 2026
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you for your amazing review! We also have stores in Birmingham, Glasgow, Sidcup & Sittingbourne ( opening next weekend ! ) if you ever fancied a trip to see everything we have to offer!
Everything on our website is available in our Birmingham store and is packed by our awesome team every day! We always try our best to ship as many orders out same day as possible even with the 12pm same day cut off! Did you know all the padding we use when packing our orders is recycled from deliveries we recieve?
Majority of our anime products are imported straight from Japan, like our gachapon, rement and figures ! We do this to provide a range of different products for your favourite shows without the worry of import fees and possible shipping damages!
This is my favorite store
This is my favorite store! I go there daily to look at what's new and for Death Note merch. The staff are always friendly and the quality of the products are amazing! I'd definitely suggest going here if you love anime!
14 april 2026
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you so much for your kind words ! This means so much to us as a small business and we're so happy to be your favourite store ^-^ Death note is awesome and we are always on the hunt for new products to bring to our stores! Keep checking our website and social media storys/posts to keep up to date with all new items in store and available online at Tokyotoys.com !! We look forward to seeing you again :D
Very happy quickly on time
My daughter is very happy with this and quickly deliver and on time arrive
22 maart 2026
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you for the great review! We're so glad your daughter is happy! :D We always try our best to ship as many orders out same day as possible even with the 12pm same day cut off! Did you know all the padding we use when packing our orders is recycled from deliveries we recieve?
Always have the most amazing stock
Always have the most amazing stock, the staff are so friendly and accommodating. Highly recommend.
21 februari 2026
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you so much! We get new deliveries all the time so are always getting new stock, we try our best to have the best range possible so we can feed your fandoms! Our staff always work super hard to make sure you have the best experience possible in our stores, we are so glad to had a great time ^_^
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you for the great review! We always try our best to ship as many orders out same day as possible even with the 12pm same day cut off! Did you know all the padding we use when packing our orders is recycled from deliveries we recieve? We also try our best to keep our prices as reasonable as possible even with most of our products arriving directly from Japan ^_^
Great Store!
I used the online store. Good prices, especially as you can choose which gacha you want! Fast dispatch. No problems, very happy. Will shop here again :)
15 december 2025
Antwoord van Tokyotoys UK Anime, Manga & TCG Store
Thank you so much for your great review ! We're so glad you managed to find what you were looking for !! Did you know all the gachapon we sell is directly from Japan and would be the same products you would find in the gachapon machines there! We like to keep the guess work out of your shopping experience by having all our gacha on display so you know you will always get the character you want! :D
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.