Tons of Tiles Ltd Reviews 

3.103
•
TrustScore 4.5 uit 5

4,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered tiles on a Friday and they were cheaper than similar elsewhere. Delivery Costs ZERO marvellous Really helpful person answered phone promptly- easy to order on line. Said they would arrive on M... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent samples delivered the next day, and at a great price too! Some companies charge a fortune for small samples, whereas Tons of Tiles send whole tiles which is very helpful. We will be placin... Toon meer

Beoordeeld met 3 van de 5 sterren

I loved the tiles, found them fantastic quality and really worth the money, however I was disappointed that the delivery price was £29.99 for 14 tiles when the cost of the tiles was only £39! This, I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We're about to refurb two bathrooms and not having the opportunity to go into store to look at tiles Tons of Tiles have given us the opportunity to look at samples at home and guide us in the right... Toon meer

Bedrijfsgegevens

  1. Vloerenlegger
  2. ook in
  3. Badkamerinstallateur
  4. Binnenhuisarchitect
  5. Kookwinkel

Geschreven door het bedrijf

If you’re giving your space a makeover, you’re sure to find the very latest on trend tile designs for your project here at Tons of Tiles. Our products are imported directly from leading factories in Spain, Italy and Portugal, keeping our prices competitive too. Here at Tons of Tiles we have hundreds of up-to-date designs and finishes to choose from to give your room that on-trend look. We have a great choice of Metro Tiles in various sizes and finishes, Crackle Glaze Tiles, Porcelain Tiles, Glass Mosaics, Slate Effect, Wood Effect as well as Vintage and Patterned Tiles. We pride ourselves with giving good quality customer service with a fast-free next working day delivery service on most orders over £150 when ordered before 4pm. With our fast and efficient sample service, you can try out different styles before you buy, with full-size samples available from only 20p each, with free postage. It's the perfect way to ensure you’re happy with your choice before ordering. Once you’ve decided on your tiles, placing an order is simple. You can buy through the website or alternatively call our helpful and knowledgeable customer service team on 02477 500004 where we will guide you through your order and assist you with any grout, adhesives or tools you may need for the job. We look forward to being part of your project!


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(3.103)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

I was unable to track my delivery even…

I was unable to track my delivery even though you said I could.I called your company and I was assured the courier would call me when he was on route,this did not happen.When he got to my property he peeped his van horn for attention didn’t even knock my front door.Tiles are great and the purchase was easy but the rest needs work.

26 februari 2021
Logo Tons of Tiles Ltd

Antwoord van Tons of Tiles Ltd

We are sorry that you are unhappy with the level of service received.

We do request that the courier calls ahead of delivery to ensure someone is available to receive the goods, and we are sorry this was not the case; however, we are pleased to see that you are happy with your tiles now you have recieved them.

If there is anything further that we can assist with, please let us know.

Regards
Jodie
Tons of Tiles

Beoordeeld met 1 van de 5 sterren

Ordered a sample tile

Ordered a sample tile, 1 day after arriving I couldnt place an order! Apparently they have been taken over by another company!!

25 februari 2021
Logo Tons of Tiles Ltd

Antwoord van Tons of Tiles Ltd

We are sorry that you are not currently able to access our website.

It is correct that the Tons of Tiles website has now closed. However, most of our existing stock lines have now been adopted by our friends at Walls and Floors; so hopefully, you should be able to find the tiles you are looking for on their website.

We apologise for any inconvenience this has caused.

Regards
Jodie
Tons of Tiles

Beoordeeld met 5 van de 5 sterren

Smile

Simple and easy to order choose your own date for delivery and service with a smile

25 februari 2021
Beoordeeld met 5 van de 5 sterren

Good customer service

Tiles arrived quickly (which they should given the cost of delivery) and although some were broken this was swiftly resolved and replacements sent within 2 days and handled a bit more carefully by the courier this time!

24 februari 2021
Beoordeeld met 3 van de 5 sterren

I loved the tiles but NOT the delivery price!!

I loved the tiles, found them fantastic quality and really worth the money, however I was disappointed that the delivery price was £29.99 for 14 tiles when the cost of the tiles was only £39! This, I felt was unfair as there was no other option but a kerb side palette delivery - which a smaller delivery service could have done better for less than half the price. Not sure I would be back again with those costs.

24 februari 2021
Logo Tons of Tiles Ltd

Antwoord van Tons of Tiles Ltd

We are sorry that the delivery cost appears to be high for the cost of the tiles you are purchasing.

As we already heavily subsidise the cost of the delivery, to begin with, whilst we can offer free delivery for orders over £150, for anything under this amount, we do have to charge a partial fee I'm sorry.

Regards
Jodie
Ton of Tiles

Beoordeeld met 1 van de 5 sterren

Awful-would never use.

Awful, bad customer service!

22 februari 2021
Logo Tons of Tiles Ltd

Antwoord van Tons of Tiles Ltd

We are sorry that you are not happy with the service you have received, and if you could contact us directly to advise of the issue, we would be happy to look into this further.

Regards
Jodie
Tons of Tiles

Beoordeeld met 5 van de 5 sterren

Amazing!!

Amazing!!! So happy with the tiles and how quick they arrived. Ordered on Monday and they arrived within 24 hours. Great price too other places! Will definitely recommend this company to anyone looking for great quality tiles.

22 februari 2021
Beoordeeld met 5 van de 5 sterren

Lovely Tiles! Great Service!

Great website - lovely choices and brilliant prices. Our Tiles arrived fast and were very well packaged. So pleased with them around our fireplace, they look amazing! Will definitely use Tons of Tiles again! Thank you!

22 februari 2021
Beoordeeld met 1 van de 5 sterren

Shipping cost was more than the tiles

Shipping cost was more than the tiles. The 2nd lot we had to purchase half were broken. They did replace them though.
THIRTY SIX POUND for delivery on 72 tiles is outrageous!
We had to stop the job short and wait for the replacement tiles which cost us extra money with our trades man.
2 deliveries of tiles cost us around SEVENTY POUND in total. We actually need more tiles and we think as good will gesture that delivery should be waved for our next order, but we shall see.
Should they consider this we would be happier to purchase from them again.

20 februari 2021
Logo Tons of Tiles Ltd

Antwoord van Tons of Tiles Ltd

We are sorry that the delivery cost appears to be high for the cost of the tiles you are purchasing.

As we already heavily subsidise the cost of the delivery, to begin with, whilst we can offer free delivery for orders over £150, for anything under this amount, we do have to charge a partial fee I'm sorry.

Regards
Jodie
Ton of Tiles

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer