Toomey Motor Group - Toomey MG Basildon Reviews 

Great service from Mia and Paul. Always friendly and helpful. Added bonus they washed my car 😁

Pleased to say everything went smoothly. When we arrived Mia explained exactly what was going to happen, took us to the waiting area and made us drinks. Then we were taken to our car when it was ready. So very well looked after.

Had recall , friendly and helpful

Had my MOT yesterday and the staff were so friendly and welcoming. Mia especially for checking on us in the waiting area to make sure we were okay. They had the radio on and I enjoyed the coffee and biscuits while chatting to other customers in the comfy chairs to be honest! Someone was working from laptop while waiting and he was offered a desk if easier.
Great team. My only issue with this particular location is I struggle to get through on phone but they do respond to email once I’ve reached out that way.

Good service and efficient,

Was made welcome by Mia, she explained what was going to happen to my car receiving its first service.
I decided to wait in the waiting area of the showroom where there is coffee/tea machine free to use.
Upon completion of the service Mia went through the paperwork explaining everything. Service With a Smile.

Today my vehicle went in for a normal service nothing to major. However the service i received from the staff at Toomey MG especially Mia was brilliant and couldn't be happier. Upon arrival Mia explained everything that will happen through out the day which was great and had to do the usual signing of paperwork etc.

I had a problem where my lease car company didn't book the hire and subsequently wasn't on site however Mia went above and beyond and she spoke to her supervisor and they managed to source me a car to use for the day to keep me on the road, which was brilliant.

Mia called me at 12 and at 4 providing me with updates and subsequently telling me that my vehicle is ready. Lastly to top it off i had a bit of stuff to transfer between the two vehicles and i also had my 4 year old with me, Mia saw the problem i was having and stepped in and helped me carry my stuff between the cars which was great.

I am extremely satisfied with the service received and sometimes its the small things that go a long way and resolving problems as when they happen, so thank you Toomeys and thank you Mia for your incredible service.

Mia was very polite ,kept me updated.
Went through all thevpaperwork and the receipt.
I also received a call on the previous Friday
To confirm price,time ,date
Thanks Mia.

Excellent service, a call the night before, confirming my appointment was a nice touch.
Mia was friendly and efficient, and dealt with my queries with patience and courtesy.
The complimentary clean was also much appreciated

Popped unannounced as my tyre pump wasn’t working and missing parcel shelf clip.
Mia on reception straight away asked Kamil a technician to look at my car. Turned out the pump worked but the fuse 12noon wasn’t working. Within 5 minutes all fixed and also back shelf mended. Outstanding service.

Very Happy with service. Mia Charters was very friendly, polite and professional. Thank you.

Nice friendly service from mia

Mia charters was wonderful and helpful, also many of the members of staff was accommodating. Steve and Paul very helpful. Kamil done a wonderful job and service on the vehicle. All round 5 stars 🤩

Amazing service from start to finish. I came in for a recall and was called in the morning confirming booking and when I arrived I recived a warm greeting from Mia who made my wait very calming.

Great servıce from mia charters at mg. Thank you for all of your help.

Great customer service

Quick and efficient service. Mia was very polite and professional

Professional and polite

Mia Charters lovely, kind and helpful colleague, who kept me updated throughout the day with the progress on my car, thank you for all your help!