Toomey Motor Group - Toomey MG Southend Reviews 

Dealing with Sarah at the services department was easy. She was very quick in resolving my issues, got me booked in within the same week which I really appreciated and got me a great deal so it wasn’t such a huge financial impact. Sarah has a great personality, friendly, funny and a pleasure to deal with.
Once again, thank you so much Sarah x

My car was recovered on Sunday due to brake failure and the recovery dropped it a Toomey MG Southend. Monday morning I tried calling on my break with no success, I phoned again on my lunch break and spoke to a guy who didn’t really know anything about my car, he said he would get Sarah to give me a call back. Sarah called me almost straight away, she listened to me but explained how short staffed they were but she’d do her best. I called Sarah back again at 5.45 in tears as I was very stressed, being a single parent who needs her car for a second job and wouldn’t get paid if I didn’t work I was frightened. Over the next couple of days Sarah accepted my numerous calls and was reassuring and extremely helpful, even though she was busy she took time to understand my situation and got my car fixed at the best price she was able to. Sarah gave me excellent service and I am very grateful for everything she has done,because of her I will definitely be recommending MG to my friends and family. Thank you so much Sarah

Sarah was great she kept me informed on the progress of my service with regular updates and was very friendly

A brilliant service, in particular Sarah, who was great at communicating throughout - as well as being warm and friendly.

Sarah was very friendly and helpful throught the process. She explained everything clearly and kept me updated. Excellent customer service. 5 stars.

Sarah was very helpful and managed to get me seen while I waited to save me trying to get back to collect during a busy afternoon. Much appreciated

Sarah on reception was welcoming, addressed our requirements professionally and effiently throughout.

I recently had my MG 5 serviced and would like to thank Tommy group and Pedro for their excellent customer service. They were professional, friendly, and kept me informed throughout the process.

A special mention to Pedro, who is an outstanding service manager and always goes above and beyond to help customers. The service was efficient, hassle-free, and completed to a high standard—far better than my previous experiences with Glyn Hopkin.

Highly recommended. Thank you for the great experience!

Quick, easy & pain free. No hanging about. Sarah was amazing, very helpful & friendly. Talked me through everything & called & left message to let me know car was ready to collect- also helped sort another convenient day to book my car in for further work - offering a loan car if needed. Great customer service ☺️

Sarah was very good and very helpful. She was friendly and accommodating.

Sarah was warm & friendly from phonecall to in-person - she was super helpful and the service I received was great.
Thank you also to the staff that serviced my car, always happy with my experience at MG.

Dropped my car in for a service and was very happy with the service I received. Sarah was amazing during my visit on what turned out to be a very busy period.

Sarah who looked after me was fantastic. Very professional and friendly and kept me updated on the progress of my car.

I was very happy with the service I received when taking my car in for a service. A special mention to Sarah, who provided excellent customer service and was friendly, helpful and very professional throughout. Would definitely recommend.

The help I received from Sarah and other members of staff they went out of their way with the issue I had with my mg and repair my car in a prompt and a professional way and I am very grateful

I had my car serviced today at MG Toomey group in Southend. The customer service I rcvd from the front desk lady (Sarah Makin) was of the highest standard. From booking the car in, welcoming me on arrival, explaining the process and finally picking the car back up could not have been bettered. A vastly better experience than the one’s I used to get at Mercedes. Many thanks.

Really friendly service all round. Sarah is fantastic help. Makes the whole experience much easier and better

It was a pleasure meeting Sarah today from the service department, friendly and helpful , very efficient service

Sarah was very friendly, polite and helpful

Sarah was very friendly and efficient, could not fault the service I had from her and the man in the Parts Department was very good as well.