The Trade Centre UK - Rotherham Reviews 

Do NOT buy from this place.

Sold a faulty car that had a faulty airbag, faulty clutch and faulty cooling system that left me broken down on a dual carriage way within 48 hours of driving away. No call back on the day and left me driving around with it before deciding it wasn’t safe to drive 48 hours later. Took them 3 attempts to fix the clutch.

Be careful of the sales team - they lie on documentation and to your face. Offer no courtesy cars after 5pm and instead told me a random salesman would take me home!! With a courtesy car they couldn’t tell me if it was petrol or diesel. Very, very unprofessional place who care more about sales than people’s safety!! Met SO many people in Aftersales who wanted to reject cars because of so many faults!! AVOID.

If I could give 0 starts I would absolute abomination of a company and honestly wouldn’t recommended this to my worse enemy never mind anyone else sold me a car which has engine replaced within just a few months of owning the vehicle and now I want to reject the car constant refusal of fixing the car or providing courtesy car as the fault make this a danger to drive and when mentioned that my son needs to be in the car they didn’t care less don’t buy a car from this company unless you want headaches, bad customer service and pure lies from them

My name is Leon I bought a Peugeot 208 yl67 klz

Do not use this company!

They sold us a car that was of unsatisfactory quality. The car ran out of petrol on the way to the petrol station and then went into limp mode. They recovered the car in their own time and left a 73 year old lady without a car for 8 weeks, no courtesy car was offered as they advised they didn’t do courtesy cars. Emails to the complaints centre go unanswered, they refuse your right to reject the vehicle, picking and choosing which bits of the consumer rights act 2015 they adhere to. Despite repeated asks for timescales, full breakdown of works nothing was forthcoming, and kept refusing the right to reject. Even after knowing they were leaving a 73 year old lady who struggles to walk and breath and a carer for a disabled adult without without any form of transport, effectively making her housebound, they still didn’t repair the car for over 94 days.
Shocking treatment!
They also refuse to negotiate or enter into negotiation as they are not part of any ADR schemes and refuse to provide a name of a mediation company (as per the law) stating that they handle complaints in house, but then refuse to escalate internally to someone more senior

When we looked around the car we noticed a couple of small faults which they were only too happy to correct before we collected the car. This was done to a very high standard, the staff were helpful especially Jake who couldn’t do enough for us.

Everyone was so helpful and friendly in finding the perfect car for our family, everything was so easy and straight forward I would definitely recommend the trade centre to any of my family and friends.

No pressure, simple explanations of what is quite a complicated process, polite and friendly from start to finit

Great advice attention to detail treated with professional people
Staff very helpful

Car was faulty within 1st month, 2nd month in car undriveable and off road woth manufacturer as Trade Centre UK aftersales is very very poor. Do not buy.

Collected my car today, absolutely amazing service from Lauren, Jake, and Raqeeb.

I can confirm what many other reviewers have reported: in my experience, Trade Centre UK appears to use misleading “bait” advertising.

Their website shows cars at very attractive prices, but when customers visit the dealership, those cars are not available, and the cars actually offered are priced significantly higher.

As of 06/07/2026, their Rotherham branch is advertising:

- 2020 Nissan Qashqai 1.3 DiG-T 160 Acenta
Mileage: 60,117
VRN: KN20 HXK
Advertised price: £6,999

- 2020 Vauxhall Grandland X 1.2 Turbo SE 5dr
Mileage: 40,481
VRN: NA20 ORV
Advertised price: £4,999

On 05/07/2026, we travelled from Manchester to the Rotherham branch specifically to view these cars. Neither car was available or could be found. Instead, we were told/showed that the cheapest similar cars were around £11,000 or more. In fact, the cheapest cars we saw on site were small cars such as a Citroën C1 or Peugeot 108, priced at over £8,000.

This is very disappointing and, in my opinion, harmful to customers. It gives people a false impression of the used-car market, wastes their time and travel costs, and may discourage them from considering genuine deals elsewhere.

I hope the Advertising Standards Authority investigates this type of practice, because customers should be able to trust that advertised vehicles and prices are genuinely available.

Everything was going really well until I signed for the car to find it needed work and I had just done the veygo insurance to get it home and the tax but it could take two weeks. I'm stuck in limbo as I'm going to lose the GAP guarantee and clearly the condition was the car means it is worth less than I paid and if I don't get the car within 14 days I'm going to have to cancel the finance. I liked the staff but I'm let down by not being able to drive the car home after being told all vehicles are checked. I'm gutted

Although the sales team were very keen to get my business and the product was good value, the after-sales and collection service was very poor. The vehicle and the paperwork wasn’t ready when I arrived to pick it up, despite me giving them an extra day to do so. This resulted in me sat waiting around for a “couple of minutes” which was more like a couple of hours. There were also slight problems with the car, which I alerted the staff to, but which weren’t sorted. The interior and exterior hadn’t been cleaned before collection.

DO NOT deal with this company. We bought a vehicle a little over 3 weeks ago. Within 12 hours the engine light was on, they lie through their back teeth to avoid dealing with the problems, we still have the vehicle as trade centre are totally incompetent. They will use any technique they can to get themselves out of a problem. They had evidently plugged our vehicle in and removed the light in order for us to drive away. They are crooks, please do not deal with this company, there are plenty of reviews online and on social media platforms that would suggest people have very similar issues on a regular basis. So also read elsewhere if you’re to believe this is just a bad experience.

Very disappointed with how our complaint has been handled.

After experiencing serious issues with the vehicle we purchased, we raised our concerns with the branch and have been dealing directly with the Branch Manager. Despite this, we have now been told the matter is being passed to senior management, meaning even more waiting and uncertainty.

The whole process has been exhausting and has caused unnecessary stress for our family. We have spent weeks chasing updates, explaining the same situation repeatedly, and still have no clear resolution.

I appreciate that complaints sometimes need to be escalated, but after already dealing with management at branch level, it is frustrating to feel like we are back to waiting again instead of receiving a prompt outcome.

Based on our experience so far, I cannot recommend Trade Centre UK. Customers deserve clear communication, timely decisions, and confidence that their concerns will be dealt with efficiently.

Jake
Sam - Saif
Olaf
we’re great

If I could give minus a billion stars I would. absolutely diabolically. incredibley appalling . Constantly give out vehicles that are unfit for use and a money pit for yourselves. Do not go there. Avoid at all cost, check out trade center nightmares on Facebook before u visit them.

Michael has been very helpful and helped us get over the line with our new purchase

Chris kara And Jake were fantastic made our experience a very good time 😄 5 ⭐⭐⭐⭐⭐

Great service with sales and especially Lauren with completing the sale and paperwork good experience overall

Jake helped a lot very enthusiastic guy very good worker cheers Jake!