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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had several questions about my pension as i am recently retired but my working knowledge of finance is not too great. However, i needn't have worried as Transact couldn't have been more helpful to m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Transact's phones are always answered promptly which I must say is a refreshing change these days... Website very user friendly... Huge range of investment funds including many individual equities... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Poor mobile app with very basic features. Transact have not realised that most people use their phones for almost every task & service rather than a desktop app. Transact is very expensive vs other pl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve had a very positive experience with Transact. The platform is reliable, user-friendly, and offers the depth needed to support more complex requirements without becoming difficult to navigate.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Our award winning, market leading wrap service already has a loyal following from a large number of financial advisers and planners in the UK. We provide a wide range of financial planning tools and comprehensive reporting, alongside an extensive range of investments and tax efficient wrappers to make the management of portfolios as easy and efficient as possible.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

217 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,4

Alle reviews

(217)

80 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Always delivering

Always delivering on service and flexibility. As a retired industry professional, I remain with Transact, because they are the best.

7 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A necessary tool in one's financial set up

Clear. Easy to navigate. Good comms between my financial adviser and them and myself. In this day and age a real bonus.

29 juni 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to share your experience. Clear communications and an easy to navigate online Platform are both really important to us, so this is great to hear.

Beoordeeld met 1 van de 5 sterren

Poor mobile app with very basic…

Poor mobile app with very basic features. Transact have not realised that most people use their phones for almost every task & service rather than a desktop app. Transact is very expensive vs other platforms.

21 juni 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to share your feedback. We are always looking to improve mobile Transact Online and take your comments on board.

Beoordeeld met 5 van de 5 sterren

Excellent Platform & Outstanding Support

I’ve had a very positive experience with Transact. The platform is reliable, user-friendly, and offers the depth needed to support more complex requirements without becoming difficult to navigate.
What really stands out is the quality of their support. The team are responsive, knowledgeable, and always willing to go the extra mile to help. It’s clear they genuinely care about delivering a great service.
Regular updates and improvements show a strong commitment to evolving the platform and adding real value.
Overall, a dependable solution backed by a professional and client-focused team. Highly recommended.

17 juni 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to share your experience. Providing a high-quality service is our top priority, so this is really great to hear. We have passed your kind feedback on to your Client Service Team.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, with personal touch

10 juni 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to share your feedback. It’s really important to us to provide a high-quality service, so this is great to hear.

Beoordeeld met 5 van de 5 sterren

Great platform, competitively priced

Excellent investment platform. The site is very easy to us to manage and analyse investments. Transactions are easy to execute as well.

9 juni 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to share your experience. We are really pleased to hear that you are happy with the service being provided.

Beoordeeld met 5 van de 5 sterren

Good performance,

Good portfolio performance, with easy to use and very informative website.

4 juni 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to leave a review. We are really pleased you are happy with the service provided by our Platform.

Beoordeeld met 5 van de 5 sterren

Ease of use

Ease of use, transparency and attention to detail

4 juni 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to share your feedback. We are really pleased to hear that you find Transact Online easy to use.

Beoordeeld met 5 van de 5 sterren

No, no regrets, as Piaf sang, maybe she was with Transact too.

With Transact for over ten years, I have had no grounds for a complaint. Whatever is required is carried out with minimum fuss- the return on investment is steady and rewarding, outstripping other traditional investment platforms. Managed through the good offices of Stephen Evans, for oldies like me, this is a comfortablce and aggreeable passage.

3 juni 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to share your feedback and for your continued support. We are also pleased to hear your financial adviser is providing a great service.

Beoordeeld met 5 van de 5 sterren

Fantastic place to manage your…

Fantastic place to manage your investment portfolio.

28 mei 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to share your review. We are really pleased you are happy with the service provided by our Platform.

Beoordeeld met 3 van de 5 sterren

Dividends take too long to credit

Basic service including trading is fine, range of investments ok and phone support is good too.

My main problem is that dividends and corporate actions take up to 10 days to be credited. Compared to other brokers I use this is quite poor.

26 mei 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to leave a review. We are pleased you are happy with some areas of our service but were sorry to hear that you are disappointed with the speed of dividend payments.

We work hard to reconcile dividend payments as quickly as possible but we are sorry this has not been your experience. We take this on board, as we are always looking to improve our internal processes. By way of reassurance, we always apply dividends to your portfolio for the date they were received so you will receive interest for the whole period.

Beoordeeld met 5 van de 5 sterren

Transact are absolutely fantastic …

Transact have been absolutely fantastic. Never patronising, always extremely helpful and informative. Everyone I've ever dealt with has been brilliant. Thanks to Molly and all her colleagues for being so lovely.

22 mei 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to leave a review. We have passed your feedback onto Molly and the team. Providing a high quality service is our top priority, so this is great to hear.

Beoordeeld met 5 van de 5 sterren

Grace is a beautiful

Grace is a beautiful, linguistically, communicator and understands well the issues and concerns.

20 mei 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for leaving us a review. We have passed your feedback directly onto both Grace. It is fantastic to hear you have received such a great service from our team.

Beoordeeld met 2 van de 5 sterren

Reluctance to give timescales, innacuracies in actions and lack of attenting to simple insttuctions

How these guys get a 4 score is beyond me. Im drawing down on my pension, the process takes over 3 weeks (fron instruction to cash), with no clear guidance and complete reluctance on how long it will take to transfer me funds. Even when cash is available. This month I actioned a simple "transfer cash and transfer me 25% instruction", they completely messed it up, partially sold down over 100 assets and made my entire porfolio unmanageable, over a month ago i made them aware of this and it still is not rectified. They make the rules up to suit themselves.

6 april 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for sharing your feedback. We are very sorry to hear your recent experience and would like the opportunity to discuss this with you, if you could please get in touch with us on 0207 608 4900.

Beoordeeld met 4 van de 5 sterren

Easy to use platform with lots of info.

Easy to use and wide variety of shares on offer. I particularly like the detailed information that it available for the various shares.
The downside when managing your own portfolio is that I cannot open an account for my children.

6 mei 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to leave a review. We are really pleased to hear your feedback regarding the selection of investments we offer and the information available on Transact Online. I am sorry you are disappointed you cannot open portfolios for your children without a Financial Adviser. Whilst we are happy to continue to service portfolios for clients who once had a Financial Adviser, I am afraid we don’t offer this for new clients.

Beoordeeld met 5 van de 5 sterren

Long term user of Transact platform

Long term user of Transact platform. Exceptional service, open communication and it’s very easy to navigate and use. Security is also very good.

1 mei 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to share your feedback and for your continued support. Providing a high quality, secure, service is really important to us, so we are really pleased to hear this is your experience.

Beoordeeld met 5 van de 5 sterren

Good quick and trustworthy service

Good quick and trustworthy service

23 april 2026
Review zonder uitnodiging
Logo Transact Wrap

Antwoord van Transact Wrap

Thank you for taking the time to leave a review. Providing a high quality service is our top priority, so this is great to hear.

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