Travel House - Gorseinon Reviews 

A lady called Lindsey was very efficient and very helpful and very knowledgeable She made me feel comfortable and explained all options available. She had time for me and I felt she had the experience to provide me with the best possible advice to book my first cruise

Always very helpful and friendly.

Always informative and helpful, over the years we've booked many holidays, this year it's been Rome and about to go Brussels, last year Paris, previously South Africa and a fabulous cruise. Many thanks to all the staff who are always there to assist with our travel plans.

For many years I have always booked my holidays with Travel House. The girls are wonderful if I don't understand something from the Holiday Companies I just pop in and they will sort it out. In fact I booked a holiday last week in Croatia .🤣🏝🌞🍺

The service that travel house offer is first class, and the staff are very polite and helpful.

Great service from this member of staff who was drafted in from Llanelli branch, she was delightful, Her name was Natasha or Natalie I think

i had a really good experience booking my flights with Lindsey the lady helping me she really went above and beyond to find the best flights and she was super friendly she really took her time to help me and didn't rush which i really appreciated 10/10 service would definitely would go there again

Staff are exalant

Very efficient gave her very best to sort my needs for my disability booking

I always book my holidays through the travel house in Gorseinon if possible.
The staff are so friendly and professional.Wouldnt think of booking anywhere else

2nd time booking with travel house. They don't disappoint. Friendly, welcoming and accommodate your needs and budget.

As usual, the staff are very helpful, and professional. Thank you.

I wanted to take a moment to provide some very positive feedback about my recent experience with your company, and in particular, the exceptional service provided by Lyndsey.
I recently needed to make changes to my holiday dates due to unforeseen personal circumstances. I contacted Travel House feeling a little anxious about whether the changes would be possible and what the implications might be.
From the very first moment, Lyndsey was incredibly friendly, patient, and reassuring. She immediately put me at ease and listened carefully to my situation without any hint of frustration or rush, even though I know date changes can sometimes be complicated.
What really stood out was her adaptability and excellent problem-solving skills. Lyndsey explored every possible option, clearly explained what was and wasn’t feasible, found creative solutions within the available flights and accommodations, and successfully rearranged the entire booking to new dates that worked perfectly for us — all while keeping the impact on cost to an absolute minimum.
Her customer service was outstanding throughout the whole process: prompt responses, clear communication, genuine care for the outcome, and a real “can-do” attitude that made what could have been a stressful experience actually quite straightforward and pleasant.
Lyndsey is a credit to Travel House and I cannot recommend her highly enough. She turned a potentially disappointing situation into one where I felt genuinely looked after and valued as a customer.

Thank you again to Lyndsey — it’s exactly this level of personal, thoughtful service that will keep me coming back to Travel House in the future 🩷

Helen from Gorseinon office was extremely polite and helpful providing full details and ensuring I had a call back as promised
I Would definitely go to travel House next time I need to book a trip away

Lynsey is always extremely helpful. She walks us through the process, explaining the hotel accommodation, vicinity of the hotel, times of the flights and about the place we are going to. She even offers to organise parking at the airport. She is very knowledgeable. She simplifies the whole process for us and gives us peace of mind.

I always book my holidays & flights with the travel house in Gorseinon 6/3/26

Welcoming, friendly travel advisor. Easy to talk to and explained everything in detail. Found our perfect holiday

Fantastic experience booking our large family holiday (12 people). Sarah listened and took all of our requests on board to help book the perfect trip. Can't wait to go!

The swift booking and knowledge of the staff. Very friendly staff and very helpfull