Travel House - Llanelli Reviews 

Very attentive service, thoroughly taking care of our needs, as we have mobility issues. The staff are always pleasant and helpful and mindful of our needs. They have plenty of patience in finding the right holiday for us. Excellent service.

Great welcome and swift, efficient, friendly service from Naz. She even managed to save us a couple of quid compared to the operators online pricing!!

Diolch yn fawr iawn i ti!

Naz was great... we rang through tbe holiday we wanted and she contacted us back quickly with all the details.
Very professional, informative and made the process so easy.
This is the 3rd holiday we have booked with Travel house llanelli and we will continue to book other holidays with them

Very helpful staff, explaining everything clearly and looking at a few issues I had with the holiday. Helped reassure me before making the booking. I felt I can at anytime visit the shop if I have an questions.

The booking of a fancy holiday is supposed to feel special and exciting. Well here's the thing - it did.

No queues, no being passed from person to person. Just a personal experience of someone who genuinely appears to want to help set you up for a good holiday.

Well done.

Helped to find a holiday that met our needs excellent service always book through travel house because the staff there are amazing

Excellent service from Kayleigh

We went in 3 couples at 4.15 . Which the store closed at 5.30 and we were all booking the holiday separately. Sue the consultant was amazing and very calm and went above and beyond .

Staff helpful and friendly

Always use this company.
All good as usual. Will use again and again

When I first went there, I had some sort of a plan what what I wanted to do on my holiday. I was shown holidays from different brochures and was told the month, which I wanted, was available. When I went back, the woman wasn’t there. But, another woman was able to help me and give me a date with more information. When I went back, for a third time, she wasn’t there either and neither was the first woman. There was a bit of confusion in what I’d been offered, but it got sorted. The woman then had to phone the brochure company, as she was having trouble booking it. December was full up. But, I was offered January 2027 with a bit of a discount. Then, I got told, the company had decided to offer a larger discount which altogether they’d taken over £600 off the original price. Though it was slightly inconvenient for me, I accepted.

Thought staff were very helpful and honest

Good service. Excellent advise

Did everything that we we're asking for and more.

the warmth and friendlinss of the staff who we have got to know over the years we have been booking holidays with them.they are very helpful and knowledgable and go the extra mile to find find exactly what we are looking for.

Staff always go the extra mile to understand our travel requirements and Always friendly but professional too .
Store is spotless and staff immaculate.

On entering, i recieved a warm welcome, and the and the staff member was very knowledgable and efficient. 100% good old fashioned customer service.

Fantastic helpful advice and support to book our family holiday.

The member of staff was very friendly and she was very helpful

First class knowledge of requirements,extremely helpful,,totally professional,friendly& reliable.
Makes booking so straightforward ,and always with a smile,so a big Thank you