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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve ordered a carbon fork for my MTB, which has been arrived in a short time, 10 days. The product is perfetctly fitting in my bike and has he assistance provided by the customer service is amazing.... Toon meer

Beoordeeld met 4 van de 5 sterren

Trifox X16 frameset delivered to Australia. Ordered on the 20th September, arrived 4th November so not express post. Frame was well packed and undamaged. First impressions are very positive. paintwork... Toon meer

Beoordeeld met 3 van de 5 sterren

I ordered an road frameset on April 2025 which arrived rear derailleur hanger broken and was unusable. It happens. I believe it was mostly the carrier's fault and not that of. Yet, the after-sales ser... Toon meer

Beoordeeld met 1 van de 5 sterren

Sadly i cannot in all honesty give this company a passing grade. I purchased their wheelset and X10 carbon frame. After about 1500km of normal light riding i noticed both a local weak spot and delamin... Toon meer

Bedrijfsgegevens

  1. Voertuigen en transport

Geschreven door het bedrijf

TRIFOXBIKE is a renowned company(founders Jeff and Johnny started TRIFOX in 2008)committed to delivering premium carbon bicycles and top-notch cycling components, embodying innovation, quality, and reliability. Specializing in crafting high-end carbon ultra-light road bike frames, mountain hardtail & full suspension bike frames, gravel bike frames, as well as a diverse selection of carbon & aluminum wheels, forks, and handlebars, TRIFOXBIKE excels as a versatile bicycle manufacturer. Our journey embarked on a mission to provide cyclists worldwide with the cutting-edge technology of carbon fiber bike parts. At TRIFOXBIKE, we go beyond product sales; we enrich the cycling experience. Our carbon ultra-light road bike frames are meticulously designed for speed, agility, and endurance, meeting the rigorous standards of road cyclists. For the mountain enthusiasts, our full suspension mountain frames offer an optimal balance of durability and performance. Each frame, intricately engineered for peak performance, echoes our commitment to precision and quality. Our product range caters to cyclists of all skill levels. With a strong focus on customer satisfaction, we ensure that every component we produce, including carbon ultralight road bike frames, mountain hardtail & full suspension bike frames, and carbon & aluminum wheels, withstands the challenges of the most demanding rides. Our dedication lies in the production of lightweight carbon fiber bicycles and frames. By overseeing the entire manufacturing and marketing processes internally, we have streamlined operations, eliminating unnecessary intermediaries. This approach enables us to directly gather customer feedback and lower costs effectively. Our mission is to revolutionize perceptions around carbon bike frames, wheels, and cycling components by offering premium products at exceptionally fair prices. With innovative concepts and diverse growth strategies, TRIFOXBIKE has consistently expanded its presence and established itself as a prominent brand in the industry since its inception. The network of distributors continues to grow, underscoring our commitment to building an extensive dealer system to enhance global customer support.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

42 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,6

Alle reviews

(42)

17 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

La mejor marca Calidad - Precio 🔥

La mejor marca que he probado hasta ahora, siempre están disponibles para dudas y sugerencias, los productos sin ningún detalle, he armado una bicicleta nueva con el Marco de carbono TRIFOX MFM200, al igual que sus masas, horquilla y manillar, y sin ningún problema, he visto unas reseñas negativas, muchas veces son porque no usan los componentes y productos de la marca para el uso que se debe, y también no depende siempre de la marca, también la paquetería del país, pero sinceramente tengo mucha confianza con la marca, 10 de 10!

5 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gran experiencia de compra

Trato perfecto resolviendo cualquier duda.
Envío y entrega perfecta.
Producto y descripción óptimos.
UNA GRAN EXPERIENCIA.

3 augustus 2024
Review zonder uitnodiging
Logo TRIFOXBIKE

Antwoord van TRIFOXBIKE

Hola Rafael, estamos muy contentos de recibir tu cariño y satisfacción con el Manillar Integrado de Carbono RHB200. ¡Seguimos disfrutando de montar juntos! 🚲

Beoordeeld met 4 van de 5 sterren

J'ai acheté 4 vélo Trifox et je suis…

J'ai acheté 4 vélo Trifox et je suis très satisfait de leur service. Sav très réactif. Je recommande

31 juli 2024
Review zonder uitnodiging
Logo TRIFOXBIKE

Antwoord van TRIFOXBIKE

Super loyal fan! Thank you for your support and accompanying us to grow together! I hope these 4 bikes will bring you a different experience! Keep riding together 🚲

Beoordeeld met 5 van de 5 sterren

Excelente cuadro

Excelente cuadro! Ya tengo casi dos años con él y ningún problema, muy satisfecho con mi compra

29 juli 2024
Review zonder uitnodiging
Logo TRIFOXBIKE

Antwoord van TRIFOXBIKE

That's wonderful to hear! We're delighted that you've been enjoying your frame for nearly two years without any issues. Your satisfaction with your purchase means a lot to us! 🌟

Beoordeeld met 5 van de 5 sterren

cadre trifox X18…

bonjour je viens de finir le montage du trifox X18 petit problème avec le filetage du boitier de pedalier rien de méchant une petite reprise aux taraud et c'est rentré dans l'ordre autrement rien à dire super cadre et très réatif peinture nikel
LE POIDS DU CADRE MONTER 7,6 KG en t 49
JE viens de faire 300KM NIKEL à voir dans le temps

26 februari 2024
Review zonder uitnodiging
Logo TRIFOXBIKE

Antwoord van TRIFOXBIKE

That's great to hear that you've finished assembling the Trifox X18! If you have any questions later, feel free to contact our customer service team and they will take care of it. The weight of 7.6 KG for a size 49 is impressive! Enjoy your rides and here's to many more kilometers ahead! 🚴‍♂️👏

Beoordeeld met 1 van de 5 sterren

One year ago (jan 2023) I ordered a…

One year ago (jan 2023) I ordered a bike frame. The order was lost during delivery. Until now, Trifox didn't refund or pay... I started a dossier at our national ombuds service... After more than 100 mails and letters, they still not answer. So not to be thrusted.

10 maart 2023
Review zonder uitnodiging
Logo TRIFOXBIKE

Antwoord van TRIFOXBIKE

We are deeply sorry to hear about the challenges you've faced with your lost bike frame order from January 2023 and the subsequent lack of response. Our customer service colleagues are also following up on your issue, and your last email to DPD told you that the amount has been returned to us, but our logistics department has not received the relevant refund, nor has it received your feedback. If you need help, please feel free to contact us, we will do our best to help you! Thank you for bringing this to our attention.

Beoordeeld met 1 van de 5 sterren

MTB frame

Brought a MTB frame with a 2 year warranty. Well after one year the bottom bracket drive side shim fell out.
I contacted them, sent pictures and they ignored me. If you choose to buy from them. I hope you are luckier than me

15 augustus 2023
Review zonder uitnodiging
Logo TRIFOXBIKE

Antwoord van TRIFOXBIKE

On behalf of TRIFOX customer service, I apologize to you! The reason for not replying to you may be that the email was mistakenly sent to the spam folder. If possible, please give us another chance to help you solve the problem!

Beoordeeld met 1 van de 5 sterren

Really bad frame, worst customer service

I have bought a teifox X18 frame from aliexpress for circa usd 800 on December 2022. I have assembled professionally and stsrt using it in january 2023. I have used the bike for about 600 miles or 1000km and a huge crack appeared in top part of the frame out of nowhere. I have contacted the seller, provided 30 photos and several minutes of detailed videos all for nothing. They mentioned that a crash might have caused the crack and they could not provide warranty. Besides the huge manufacturing fail, there is not a single scratch on the bike. I do not recommend Trifox as a brand, beware!

17 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

RB200 handlebar send to Spain

High quality product with great weight-price ratio. The only drawback is that it took more than a month to arrive and the company that is in charge of the transport is Seur, so in the end I had to go look for it at an establishment, although I had previously paid no more and no less than €17 in expenses. shipping!!!
Even so, I am happy with the purchase because of its quality and that is why I give it five stars.

14 oktober 2022
Review zonder uitnodiging
Logo TRIFOXBIKE

Antwoord van TRIFOXBIKE

Thank you for letting us know! We will optimize the transportation issues in the future!
Hope the handlebars can bring you a better experience! Enjoy riding🌟

Beoordeeld met 2 van de 5 sterren

Purchase from Spain

I bought a handlebar a few months ago. The package arrived damaged so the handlebar was scratched. I contact with the customer team to ensure if that could jeopardize the quality of the product. They ensure me that It should not have consequences in the product, besides they offered me a 10$ refund per the inconvenience. The refund never came, and even they don't respond my messages. I'm not going to judge the product so that It probably reaches the standards, but the delivery and the customer care can be better from my experience.

5 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super light weight

Super light weight
Good paint
Good geometry
100% overall 💯💯

10 september 2021
Review zonder uitnodiging
Logo TRIFOXBIKE

Antwoord van TRIFOXBIKE

Your 100% overall satisfaction rating means a lot to us! Thank you for sharing your positive feedback; we are thrilled to have met your expectations. Enjoy your product to the fullest!

Beoordeeld met 5 van de 5 sterren

Great experience

Great communication from the seller. Really good handlebar. I'm so happy to receive it.

10 september 2021
Review zonder uitnodiging
Logo TRIFOXBIKE

Antwoord van TRIFOXBIKE

Hi Charlie. Thank you for taking the time to leave a review and for choosing us. I am sure you will be satisfied with your handlebar. Keep riding

Beoordeeld met 5 van de 5 sterren

My experience in my TRIFOX X16…

My experience in my TRIFOX X16 speedster is so good this frame is so reliable,light weight and super stiffer. I recommend also to the begginers cyclist and also to plan upgrade there frames i recommend this product because is good price and super good quality im using my frame almost 2 years from now. Thank you trifox.. keep it up and God bless you..

5 augustus 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware

Beware. I ordered a set of carbon wheels for my TT/Tri bike. On the face of it they looked good value and they advertised the wheels with an external rim width of either 23mm or 25mm. I ordered the 23mm wheels as I have very limited brake clearance on my bike; not an uncommon problem with TT and Tri bikes. Firstly they sent me the wrong wheels. When I emailed them they eventually responded that 23mm and 25mm tyres fit all of their wheels!! They completely misunderstood the issue. When I finally managed to get them to understand the problem they agreed to send me the wheels I had ordered but asked me to resell their wheels and they were going to charge me!! I declined their offer and eventually they agreed to a refund given that they hadn’t actually got 23mm wheels and we’re going to get them manufactured but couldn’t tell me how long this would take. They want me to send the wheels back at my expense and they stipulate that they take no responsibility for loss or damage. The upshot is that I risk losing my money and being substantially out of pocket. I decided to cut my losses, keep the wheels and try to sell them on. Shame really as they’re not bad wheels for the money. So beware that if you have a problem the after sales service and customer care is not what it should be.

25 april 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A Really Cool Frame!

I ordered a strong frame with good quality recently and arrived a few days earlier than supposed to so that was great. On the whole, I am pretty satisfied with my purchase.

17 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

God frame

After using it for about half a year I have to say that it behaves very well on all terrains and in all conditions.
It is a super rigid frame that you do not lose any power when you pedal and it also has a good price

18 september 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

The frame fire

The frame fire. It's lightweight and stiff. Very good suspension one that I ever bought. Won't hold you back.The only problem I met was that the frame didn't come with thru screws and axle. Anywhere, I still love itself.

4 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought a full suspension MTB frame…

I bought a full suspension MTB frame from this site last month. It really amazing with it's outstanding quality.Good geometry design. It worth the money anywhere. I would like to recommend to my friends for sure.

3 juni 2020
Review zonder uitnodiging

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