Honestly the young man i spoke to was very patient with me as I was having trouble with my phone . He was very thoughtful and polite during our conversation, a wonderful employee in my opinion.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My renewal application for travel exemption was very quick and easy,TT2 staff were very quick keeping me updated on my travel application. Thank you TT2 Team
Bedrijf heeft geantwoord
An easy process adding my new blue badge to a different car. Deleting my old car was easy had no issues at all. Also a quick reply to my application.
Bedrijf heeft geantwoord
Application by phone was easy once all required details were assembled. Personal chat with Rory was a great help too. I had difficulty doing this on the PC
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Contactgegevens
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Verenigd Koninkrijk
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,6
Uitstekend
4K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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All done on line very good service
All done on line very good service
15 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi Mary,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Got my reminder in good time to…
Got my reminder in good time to renew.The renew process was clear and easy to navagate. Thank you.
15 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi John,
We appreciate your review. It is great to hear you found your exemption application process clear and easy. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
TT2 Excellent Promt service
TT2 sent me an email to remind me my pass was due to run out.
I had forgotten so really excellent to be reminded
Thank you TT2 staff
13 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hello,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Antwoord van Tyne Tunnels
Hi John,
We appreciate your review. It is great to hear you found your exemption application straightforward.
TT2 Customer Experience Team
Excellent service and quickly done blue…
Excellent service and quickly done blue badge exception
13 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi George,
Thank you for your review. We are glad to hear you found your exemption application process quick.
TT2 Customer Experience Team
Doing a great job last year I had…
Doing a great job last year I had problems filling the form in and phoned t T2 and the lad couldn't be more helpful this year I took my time and was successful thanks j hardy
13 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi Bill,
We appreciate your review. It is great to hear our team was able to assist you with your enquiry. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Easy application and quick response
13 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi Ian,
Thank you for your review. We are happy to hear you found your exemption easy to complete. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Everything is online and…
Everything is online and straightforward and when I called tt2 the person I talked to was very helpful.
25 april 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi Brian,
Thank you for your review. We are pleased to hear you found your exemption application process straightforward. Our team is always working hard to provide a positive experinece.
TT2 Customer Experience Team
Just fill in form and everything went…
Just fill in form and everything went thought n /p
13 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi William,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very attentive
Very attentive ,lovely that they sent me an email as a reminder TT Exemption Accounts ,I emailed my documents.Very quick response from TT that my Exemption was approved
12 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi Linda,
Thank you for your review. We are pleased to hear you found your exemption application process quick. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
The experience has been handled very…
The experience has been handled very efficiently and quickly with no fuss.
Well done and Thank you for keeping me informed.
12 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi Anne,
Thank you for your review. We are glad to hear you found your exemption application process efficient.
TT2 Customer Experience Team
Last year i inadvertently used the…
Last year i inadvertently used the tunnel in ignorance of the explained by yourselves of countless signs indicating the toll charge - you kindly rescinded my fault for which i was most greatfull you have now promptly anf efficiently approved my exemption for this years visits.
12 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi John,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Well the simplicity of the application…
Well the simplicity of the application .
For people my age to understand.
1 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi Gil,
Thank you for your review. We are happy to hear you found your exemption application simple. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very easy to apply for an exemption if…
Very easy to apply for an exemption if you are a blue badge holder.
11 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi Gary,
We appreciate your review. It is great to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Excellent
Easy form filling and uploading of confirmation documents.
Quick response to my application.
Excellent service.
11 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi Roy,
Thank you for your review. We are happy to hear you found your exemption application easy to complete. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
INDEPTH checks ,thanks
9 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hello,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
SIMPLE ONLINE
Easy to renew online simple to do and kept me informed.
9 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi Annie,
Thank you for your review. We are glad to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a simple service.
TT2 Customer Experience Team
If any problems they advise you to the…main TT office
If any problems they advise you to the right outcome ,
Connecting with the main office is a simple system and help is always on hand to explain any snags .all good ..
8 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi George,
We appreciate your review. It is great to hear our team was able to assist you with your enquiries.
TT2 Customer Experience Team
Rapid response and clear instructions
Rapid response and clear instructions - a good service all round
8 mei 2026
Review zonder uitnodiging
Antwoord van Tyne Tunnels
Hi Mrs Scott,
Thank you for your review. We are pleased to hear you found your exemption application process clear. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Antwoord van Tyne Tunnels
Hi David,
Thank you for your review. We are pleased to hear you found your exemption renewal application process simple. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
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