ordered over the years with no problem good delivery and fresh food but now you can`t even order from them. when you make an order and go onto the paying section it states the there is no payment met... Toon meer
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Lees wat reviewers zeggen
My favourite Turkish grocery shop in London! We hadn’t ordered for a while as we were away, but decided to order again recently. I noticed some negative reviews and reached out to them via Instagram,... Toon meer
This was a chance find on the internet, but it surpassed any expectations! The baklava was SO delicious. We were raising funds fo Medical Aid for Palestinians, and the pieces literally flew off the tr... Toon meer
Second time ordering from this fabulous company, and as expected, they came up trumps! Bakery items & desserts were fresh, tasty and the portions as usual, were huge! Their pastirma is incredible!... Toon meer
Bedrijfsgegevens
- Kruidenier
- Cateringeten en -drank leverancier
- Boodschappenbezorgdienst
- Natuurlijke voedingswinkel
- Supermarkt
- Levensmiddelengroothandel
Geschreven door het bedrijf
We are ayran lovers, Turkish delight aficionados, sujuk connoisseurs but most of all we just appreciate good food and great company to share it with.
Contactgegevens
Verenigd Koninkrijk
- info@turkishporter.com
- www.turkishporter.com
3,9
Goed
722 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 5% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Never again
Although it has been 3 weeks since they promised to refund the products that have not been sent, the refund has still not been made. The fact that they do not respond to emails is another issue. An incredible company.
30 april 2025
Review zonder uitnodiging
Parcel not delivered and no response
Parcel not delivered and no response. My parcel was meant to be next day delivery, then wasn’t dispatched until 4 days later. Supposedly delivered to a parcel shop but not there when we went to collect. Messaged the company WhatsApp, no response. Tried to submit their online form twice, didn’t work. Messaged their instagram, no response. Fed up and want a refund now.
10 mei 2025
Review zonder uitnodiging
Excellent service
Excellent service, great live chat. Very professional.
8 mei 2025
Review zonder uitnodiging
Beautiful delicious food
Beautiful delicious food, perfectly packed. Very clean.
We will definitely re-order.
5 maart 2025
Review zonder uitnodiging
Total scam
I made an order and paid for next day delivery, 6 days later and still not received. They sent an email claiming that it’s shipped and when I try to track it, UPS says they generated a label but they don’t have the item yet.
Tried calling, WhatsApp, email and chat but no answer
DO NOT ORDER FROM THIS COMPANY. I spent over £45
23 april 2025
Review zonder uitnodiging
Antwoord van Turkish Porter
Dear Michelle,
Thank you for your feedback, and we’re genuinely sorry for the inconvenience you experienced.
We’d like to clarify that we contacted you via email to explain that your parcel was unfortunately lost by UPS after the shipping label was generated. We also attempted to reach you by phone to resolve the issue as quickly as possible. As we did not receive a response, we proceeded with issuing a full refund with no delay.
While courier delays and errors are beyond our control, we try to stay full responsible for ensuring that our customers are treated fairly. We acted promptly in an effort to resolve the situation and offered a replacement before processing the refund.
We sincerely hope you can understand the circumstances and the steps we took to make things right. If you have any further questions or need assistance, please don’t hesitate to get in touch, we’ll be happy to help.
Kind regards,
Turkish Porter Team
AMAZING SERVICE
Great service; amazing customer service and the delivery came really fast.
9 april 2025
Review zonder uitnodiging
Terrible customer service
Terrible customer service.
I ordered some items and 2.5 weeks later I still had no communication from them. They kept ignoring my messages. I tried various means of contact. Extremely disappointed and angry with service.
1 april 2025
Review zonder uitnodiging
Great service
Great service! Friendly, timely and exactly what I ordered. I’ll be back.
3 april 2025
Review zonder uitnodiging
Love this place.
Love this place.
Bread is always fresh and delicious
Bagel are my favourite 😍
2 april 2025
Review zonder uitnodiging
100% authentic and trustworthy company
Was absolutely satisfied with this company, they were fast and made me aware or out of stock items as well as when to expect my delivery. Would definitely recommend and buy from here again!
6 april 2025
Review zonder uitnodiging
I messaged to ask to deliver on certain…
I messaged to ask to deliver on certain day,perfect, things we're wrapped well, cold food was wrapped and kept nice and cold perfect, will definitely order again
3 april 2025
Review zonder uitnodiging
Would have given more stars if I could
Would have given more stars if I could! When I ordered the first time I wasn’t sure of the service as I’d not heard of this company however I was pleasantly surprised with the exceptional service. Have ordered from this shop many times now and carry on doing as every order has been perfectly packaged and delivered.
25 maart 2025
Review zonder uitnodiging
Very happy with delivery the service…
Very happy with delivery the service everything
5 april 2025
Review zonder uitnodiging
Very good
Always top quality products i have never been disappointed with the fresh baked goods.
14 maart 2025
Review zonder uitnodiging
food arrived well packed and very fresh…
food arrived well packed and very fresh also delicious.
I.commend Turkish porter to everyone.
27 maart 2025
Review zonder uitnodiging
Allow extra time for delivery
Placed my order early Thursday morning expecting that items would arrive on Friday in time for a special birthday breakfast on Saturday. Sadly they weren't dispatched until Monday arriving on Tuesday. Very pleased with the quality of my order and thrilled to have found a site with such a selection of wonderful Turkish produce but give yourself extra time for delivery if ordering for a special occasion.
1 april 2025
Review zonder uitnodiging
Good online store
Easy to order, well packaged and goods delivered on time,
5 februari 2025
Review zonder uitnodiging
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