ordered over the years with no problem good delivery and fresh food but now you can`t even order from them. when you make an order and go onto the paying section it states the there is no payment met... Toon meer
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Lees wat reviewers zeggen
My favourite Turkish grocery shop in London! We hadn’t ordered for a while as we were away, but decided to order again recently. I noticed some negative reviews and reached out to them via Instagram,... Toon meer
This was a chance find on the internet, but it surpassed any expectations! The baklava was SO delicious. We were raising funds fo Medical Aid for Palestinians, and the pieces literally flew off the tr... Toon meer
Second time ordering from this fabulous company, and as expected, they came up trumps! Bakery items & desserts were fresh, tasty and the portions as usual, were huge! Their pastirma is incredible!... Toon meer
Bedrijfsgegevens
- Kruidenier
- Cateringeten en -drank leverancier
- Boodschappenbezorgdienst
- Natuurlijke voedingswinkel
- Supermarkt
- Levensmiddelengroothandel
Geschreven door het bedrijf
We are ayran lovers, Turkish delight aficionados, sujuk connoisseurs but most of all we just appreciate good food and great company to share it with.
Contactgegevens
Verenigd Koninkrijk
- info@turkishporter.com
- www.turkishporter.com
3,9
Goed
722 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 5% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Speedy delivery and care with packing
Site was easy to order from and the delivery came in superfast time. Products were well packed and protected with care. Will now be a regular customer. Great first impression.
5 juni 2024
Review zonder uitnodiging
Quick delivery
Quick delivery. Great, authentic Turkish food. Took me right back to Istanbul!
24 mei 2024
Review zonder uitnodiging
Very happy with the items
Very happy with the items. Quick delivery. Thank you so much 😊
21 mei 2024
Review zonder uitnodiging
Fantastic!!
17 mei 2024
Review zonder uitnodiging
Friendly, personalised service.
Friendly, personalised service! My first order from this company. It arrived promptly - and with clear information for UPS about the fact it contained cheese.
Everything was really well packaged - using sustainable materials.
I will be back. Thank you!
15 mei 2024
Review zonder uitnodiging
Never again
-Promises next-day delivery to UK, takes 3 days with no explanation
-Non-existent customer service not replying to normal messages and phone calls
-Only sending the order after telling them that you'd refund from PayPal
-Leaving it in front of your door with no ice-bag for your meat based products(thankfully I arrived at my doorstep 10mins after)
Honestly, things happen in e-commerce. I do not mind the late delivery. What I do mind is not communicating with your customer. Why is there a phone number and a statement that we can message you on WhatsApp? What is your "Live Chat" even doing? Never ordering from them again.
8 mei 2024
Review zonder uitnodiging
WELL PACKAGED DELIVERY
GREAT ITEM JUST AS DESCRIBED,QUICK AND EASY TRANSACTION,WILL DEFINITELY USE AGAIN.
1 mei 2024
Review zonder uitnodiging
Very quick service and well packaged
Very quick service and well packaged , lovely food and wine thank you .
1 mei 2024
Review zonder uitnodiging
Great food and service
30 april 2024
Review zonder uitnodiging
fantastic service and good quality
First and foremost, I would like to express my sincere gratitude for the exceptional privilege of swift delivery. Additionally, the ability to acquire fresh yufka has brought me immense joy. Being able to consume fresh anchovies, a delicacy I have long sought, is truly appreciated. Thank you very much for this opportunity.
19 april 2024
Review zonder uitnodiging
Good experience
I always have a good experience with Turkish Porter.
18 april 2024
Review zonder uitnodiging
Shopping for authentic Turkish products…
Shopping for authentic Turkish products in the UK has never been easier thanks to Turkishporter. From fresh ingredients to unique delicacies, they offer a wide range of high-quality items that are hard to find elsewhere. With swift delivery and a user-friendly interface, navigating through their selection is a breeze. Whether you're craving traditional Turkish delights or searching for that special ingredient, Turkishporter has you covered.
16 april 2024
Review zonder uitnodiging
Great products, quick delivery, loved it!
Quick delivery, great choice of products. Well packaged. Would definitely us again.
6 maart 2024
Review zonder uitnodiging
Absolutely disgusting service
Absolutely disgusting service! They say message us on whats app or email us or call us and YET nobody will respond to you ! Do not bother ordering from them, I still have not received my order and they are not responding to my messages or phone calls .
They reply to people's messages on here and apologise and say They will imptove their communication but DONT BE FOOLED , its an utter lie . Will never use them again and all these other good reviews are writen by their family and friends.
28 februari 2024
Review zonder uitnodiging
Antwoord van Turkish Porter
Update on this review:
We have been proactive in addressing the concerns raised in this review since our initial response. Despite our efforts to reach out and understand the issue better, unfortunately, neither TrustPilot team or us did not receive a response from the reviewer.
At Turkish Porter, we prioritize effective communication with our customers and strive to provide swift resolutions to any issues encountered. We remain committed to ensuring a positive experience for all our customers. Should you wish to discuss this matter further or require assistance, please do not hesitate to contact us using the details provided below.
----
Dear Star Starry,
Thank you for reaching out. We understand your frustration and want to sincerely apologize for the lack of response you've experienced.
Through Easter weekend bank holiday, our deliveries have been on hold from Wednesday 27th of March onwards. We will resume regular operations from April 2nd, which may have caused a delay in receiving your order and responding to your inquiries.
We are not able to identify your order due to the lack of information via TrustPilot. Our priority is getting your order to you as soon as possible. To expedite this process, it would be very helpful if you could get in touch with our customer service team directly. They can access your order details and ensure it's dispatched promptly.
Here are the best ways to reach us:
Phone: You can call us directly at 07444034915
Email: Send us an email with your order detailsto info@turkishporter.com.
Reply to this message: While we may not be able to access your order details directly here, replying to this message will ensure our team gets in touch with you as soon as possible.
We appreciate your patience and we sincerely apologize again for the frustration you've experienced.
Sincerely,
The Turkish Porter Team
Excellent service with speedy delivery.
Excellent service with speedy delivery.
Good range of products to choose from at reasonable prices.
My go to place for Turkish olives - can't live without them.
11 maart 2024
Review zonder uitnodiging
First class
Products, delivery all 10 out of 10.
Highly recommend.
6 maart 2024
Review zonder uitnodiging
Excellent as always-great prices and…
Excellent as always-great prices and lightning fast delivery
26 februari 2024
Review zonder uitnodiging
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