There is always live online agents (no chatbots) and they are thorough and diligent to help you. They even informed me their was a newer better and cheaper data plan from them than I had before duri... Toon meer

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Lees wat reviewers zeggen
Robin helped me resolve a problem where I wasn't receiving text messages on certain text threads. I wish it hadn't happened in the first place, but I was glad to receive help with it that fixed my pro... Toon meer
Twigby is online only. However, that doesn't mean that you don't get great customer service. In my experience having been a Twigby customer for several years now, I can get things done quicker with a... Toon meer
Robin helped me activate my new phone in 5 minutes. That is the quickest ever. I appreciate her friendliness and professionalism. Thank you, Robin!
Bedrijfsgegevens
Geschreven door het bedrijf
We aspire to be the wireless company of choice for value-seeking shoppers. Our customer service is 100% U.S. based and highly rated. Switch to a service you will love, without the traditional phone company high bill you hate.
Contactgegevens
37130, Murfreesboro, Verenigde Staten
- marketing@twigby.com
- www.twigby.com
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Robin helped me activate my new phone…
Robin helped me activate my new phone in 5 minutes. That is the quickest ever. I appreciate her friendliness and professionalism. Thank you, Robin!
Robin
Robin, was Wonderful ! So easy to setup with Her patience and instructions! She deserves 10 Stars !
Twigby is the Best !
Needed to delete an account
Needed to delete an account . Robin was very professional and took care of everything.
Painless experience switching phones.
Scott was great helping me activate my new phone. Fast and easy process. Great customer service!
Scott was amazing in solving my missing…
Scott was amazing in solving my missing replacement SIM Card problem.
Representative Was Very Helpful
Representative was very speedy and knowledgeable, as always. Also very friendly. The exceptional customer service is a big reason why I continue doing business with this company.
Scott was a superbly informed and…
Scott was a superbly informed and efficient customer service help to me! Twigby always seems to have great Customer Service!
Amy was sharp
Amy was sharp. She knew just what to do, got the issue resolved quickly, and let me know what to do if the problem persisted. Awesome service!
Great service
Lisa helped get a phone activated that was giving us issues. She was quick and responsive and had everything fixed within a few minutes. We love Twigby!
Robin helped me resolve a text messaging problem
Robin helped me resolve a problem where I wasn't receiving text messages on certain text threads. I wish it hadn't happened in the first place, but I was glad to receive help with it that fixed my problem!
Robin was very informative and answered…
Robin was very informative and answered all my questions. I appreciate the discount on a new phone
I chatted with Robin today
I chatted with Robin today. She helped with questions I had about porting my number and activating my service...very knowledgeable and helpful.
Quick and painless
Lisa was great and helped with my questions about the plan and even helped me solve an issue I had in setting up my new phone. Easy to talk to and quick to resolve the issues.
Twigby customer service-Robin
Robin was very helpful and patient in assisting me to transfer my cell service.
Robin was very helpful and patient!
Robin was very helpful and patient!
Robin was very helpful to me in our…
Robin was very helpful to me in our chat and very patient. They also helped me with the expanse. I have used twigby for many months now. I use it for phone calls, and texting and very little else. I have never had any problems at all with Twigby. Thank you for your great service.
Sparky
Online agents, not chatbots!
There is always live online agents (no chatbots) and they are thorough and diligent to help you. They even informed me their was a newer better and cheaper data plan from them than I had before during one of my troubleshooting chats - not all companies would help you save money.
Robin was super helpful and was very…
Robin was super helpful and was very clear in her instructions to where a 70 year old woman with a brain injury was able to follow along!
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