T W White & Sons - Byfleet Reviews 

34
TrustScore 4.5 uit 5

4,7

19 Wintersells Road, KT14 7LF Byfleet, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used TW White and Son since buying my Kia a couple of years ago, and can't speak highly enough about them. Friendly, professional, outstanding service from start to finish. They even kept... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

100% courtesy from the get-go. Work completed in alloted time, at agreed price...no attempt to add some 'fun items' to the work schedule - and not all dealers are capable of this! Absolute customer se... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely perfect everytime I go there for my MOT and Service. Office staff always smiling, Mechanics always give you a nod and help any way they can. Been going for 4 years. I will never go anywh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Byfleet service centre is very efficient ( same can not be said for the Bookham one in the past) . The car is taken in for service at the allotted time, and is ready half an hour early, washed... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Motorvoertuighandelaar
  2. Autodealer

Informatie afkomstig van verschillende externe bronnen

Mazda, Suzuki, Kia and Hyundai service centre offering all service and repairs.


Contactgegevens

  • 19 Wintersells Road, KT14 7LF, Byfleet, England, Verenigd Koninkrijk

  • 01932 642063

4,7

Uitstekend

TrustScore 4.5 uit 5

34 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(34)

356 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Outstanding service

I have used TW White and Son since buying my Kia a couple of years ago, and can't speak highly enough about them.
Friendly, professional, outstanding service from start to finish.
They even kept me hydrated with bottles of water on a very warm day.

11 juni 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

John, we're glad to hear we delivered such a great experience at our Byfleet site. If there's anything further we can do for you, we're happy to help.

Beoordeeld met 5 van de 5 sterren

Always a very friendly welcome

Always a very friendly welcome. My car’s service and MOT was completed with everything explained to me upon collection. My car had been valeted too, which is a really lovely (and very welcome) touch.

11 juni 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

We appreciate your positive review about your recent servicing experience with us, thank you.

Beoordeeld met 3 van de 5 sterren

Did not rectify the fault on the car.

Did not rectify the fault on the car.
Will be going to a different garage next time. This is not the first time this has happened.

11 juni 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

Paul, we regret to hear that your experience with us was not a more positive one. However, there does seem to have been some misunderstanding as the car was simply booked in for service and MOT (with time allotted for that). The two faults that were then highlighted by you were looked into and partially resolved during the course of that, but I can see that we did suggest further investigation work as a course of action and that would need booking in with us, and some of that would be UNDER WARRANTY, at NO CHARGE TO YOU. Do get back in touch with our service dept if you wish to pursue this.

Beoordeeld met 5 van de 5 sterren

100% courtesy from the get-go

100% courtesy from the get-go. Work completed in alloted time, at agreed price...no attempt to add some 'fun items' to the work schedule - and not all dealers are capable of this! Absolute customer service...5 star.

11 juni 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

Jon, Thank you for your kind words and this wonderful review which we'll be sure to share with the team. We do hope to see you again next year.

Beoordeeld met 5 van de 5 sterren

Overall perfect

Clear, transparent Smooth, on time and convenient.

28 mei 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

Shambhavi, we appreciate your positive review about your recent servicing experience with us, thank you.

Beoordeeld met 5 van de 5 sterren

Service carried out promptly

Service carried out promptly, staff very polite.

28 mei 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

Gerald, we appreciate your positive review about your recent experience with us, thank you.

Beoordeeld met 5 van de 5 sterren

Absolutely perfect everytime I go there…

Absolutely perfect everytime I go there for my MOT and Service.
Office staff always smiling, Mechanics always give you a nod and help any way they can. Been going for 4 years. I will never go anywhere else now.
Thank you!

8 mei 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

Daniel, we're happy to hear that you always have such a positive experience with our team, and look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Friendly Staff

Very friendly reception staff when arriving and leaving.

14 mei 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

Gill, thank you for your positive comments. We do hope to see you again next year.

Beoordeeld met 5 van de 5 sterren

Friendly and trustworthy staff

Friendly and trustworthy staff. When my car was serviced the details of the service was explained to me.

14 mei 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

David, thank you, we hope to be of service to you again in the future.

Beoordeeld met 5 van de 5 sterren

Great Service

Friendly and pleasant staff, efficient and timely service.

14 mei 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

Michael, thanks for your praise and kind comments about our team.

Beoordeeld met 5 van de 5 sterren

Efficient and friendly service.

The Byfleet service centre is very efficient ( same can not be said for the Bookham one in the past) .
The car is taken in for service at the allotted time, and is ready half an hour early, washed and vacuumed.
The 5 year service plan basically means you get dealer service at non dealer prices.

16 april 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

Ian, we're delighted that you find our Byfleet Mazda servicing team to be efficient and suitable for your needs, and thank you for your comments. It does look like it was a good number of years ago that you visited our Bookham site which has since been re-sited, and we'd expect that you'd now receive the same efficient level of service there too should you ever visit.

Beoordeeld met 5 van de 5 sterren

Customer service

Good Staff always helpful and will go out of the way to sort any problems

16 april 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

Thank you Gina for taking the time to let us know how we did. If there's anything else we can help with, do let us know.

Beoordeeld met 5 van de 5 sterren

The staff are so friendly and helpful

The staff are so friendly and helpful. I have used Tw white for years for servicing and highly recommend them.

16 april 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

Maggie, we're so glad to hear that you always have a great servicing experience with our Byfleet team, and your recommendation means a lot, thank you.

Beoordeeld met 5 van de 5 sterren

I have been using TW White’s for a few…

I have been using TW White’s for a few years now because they communicate well , have transparent costs and do what say they are going to do without error

11 maart 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

Danny, thank you for taking the time to let us know how we did, we do appreciate feedback, particularly over a number of years.

Beoordeeld met 5 van de 5 sterren

Mazda servicing

Mazda servicing: Warm and friendly staff giving efficient, trustworthy service. Always accommodating. Good facilities.

9 maart 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

Thank you for your kind comments and 5 star rating.

Beoordeeld met 5 van de 5 sterren

Returning customer

Returning customer. Once again good service from all. Service carried out on time and efficiently. Quite an expensive cost but was a big 4 year service. Staff are friendly and good that I could get a loan car.

24 februari 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

David, thank you for sharing your positive experience, it is appreciated.

Beoordeeld met 5 van de 5 sterren

Car servicing

Car servicing. Very polite, helpful and professional staff. Price in line with the market.

23 maart 2026
Logo T W White & Sons - Byfleet

Antwoord van T W White & Sons - Byfleet

Giulio, thank you for your 5 star review and kind comments about our team.

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