hassle free platform, everything is easy to move around and each step of the process give you info on what services who are enquiring about. Reminder emails, welcome emails , support eamials, et... Toon meer
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Lees wat reviewers zeggen
⭐⭐⭐⭐⭐ We recently had an outstanding customer experience with Uhost Africa. Their team provided fast replies and took instant action to rectify any problems we encountered. The level of support and... Toon meer
Worst service I've had. Poor feed back. Incomplete feedback. Lack of understanding of the problem. Tickets get closed and no feedback, when you check and the work has not been done. Paid for a service... Toon meer
Bedrijf heeft geantwoord
EXCELLENT service. They respond to your enquiries really fast and walk you through the entire process of whatever service you need. Very professional. 5 stars from me.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
uHostAfrica stands as a premier web solutions provider, offering dependable, cost-effective, and top-tier services. Our cutting-edge hosting technologies power our platform, complemented by 24/7/365 exceptional customer support. Our unwavering commitment is to consistently deliver the utmost in service excellence. While we continuously strive to ensure that each customer's experience with us is exceptional, we acknowledge that, on occasion, we may not fully meet your expectations. If you have encountered a less-than-satisfactory experience, please don't hesitate to contact us at complaints@uhostafrica.com. This will provide us with an opportunity to understand what may have gone wrong and take the necessary steps to make it right. We kindly request that you consider resorting to review sites only after internal complaints procedures have been exhausted, as we are dedicated to prioritising your satisfaction.
Contactgegevens
100% Renewable Energy Datacentre , Harare, Zimbabwe
- +2638644926000
- support@uhostafrica.com
- www.uhostafrica.com
3,8
Goed
61 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very efficient!
31 maart 2026
I am struggling to create a password so…
I am struggling to create a password so now im stressing because i cant connect
26 februari 2026
Antwoord van uHostAfrica
Hi Louis, kindly reach out to support@uhostafrica.com with your query and we will be glad to assist you.
The experience was generally good but…
The experience was generally good but confusing in some instances
26 februari 2026
Contradictory information
Contradictory information. The invoice due date and the uHosts automated system are not insync.
7 februari 2026
Great customer experience and stable…
Great customer experience and stable service provision
8 december 2025
The response time is great and I'm most…
The response time is great and I'm most pleased with the customer service
27 september 2025
Worst service I've had
Worst service I've had. Poor feed back. Incomplete feedback. Lack of understanding of the problem. Tickets get closed and no feedback, when you check and the work has not been done. Paid for a service and still have no access. I've instructions of where to access the service, on 4 mails still not getting feedback. I am now hesitant to transfer the domain to another Host because it has to be done by them and I don't feel it will be done right. I Will change provider as fast as I can.
15 augustus 2025
Antwoord van uHostAfrica
Hi Moe,
Thank you for bringing this to our attention. We sincerely apologize for the frustrating experience you've had with our service. This is not the standard we aim for, and we are sorry for the lack of communication and the issues you've faced with your access.
We have reviewed your account and have now successfully resolved the access issue. You should now be able to log in and use your service without any problems.
We understand your hesitation about transferring your domain. Please know that we are fully committed to completing this process smoothly and correctly for you. We have assigned a dedicated specialist to handle your case to ensure it's done right. We are here to help and want to regain your trust.
I got charged twice and I still did not…
I got charged twice and I still did not get the domain. It’s been days now and I’ve had no reply. Tried sending an email to the support team but their email wasn’t not working.
They basically took my money
28 juli 2025
Review zonder uitnodiging
Antwoord van uHostAfrica
Hi LeadGen,
We have reached out for more information via Trustpilot as we can not find any record of communication or purchase from you.
Antwoord van uHostAfrica
Hi Garry,
Thanks for leaving a review. We have checked our records and can confirm the domain was registered on the same day of you registering the domain. This is within the 24 hours for co.zw domains as they are processed manually by the registry.
The service is par excellence
I registered my domain name without any problem. UHostAfrica was very helpful. Everything was easy and seamless. The website is user-friendly and easy to navigate. The customer service was excellent. I recommend uHostAfrica without reservation.
13 mei 2025
I paid for a domain and did not receive
I paid for a domain and the domain was not delivered. I got errors but the company already took the money from my account. I still haven't received a reversal of my funds. This was a week ago and I am still waiting.
1 april 2025
Antwoord van uHostAfrica
Hi Amanda,
Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and frustration caused and the delay in receiving your refund.
We understand your concern that you have not yet seen the funds reflected in your account. Please note that it can take up to 14 business days for the refunded amount to appear in your bank account. This timeframe is dependent on your bank's processing times, which are unfortunately outside of our direct control.
Thank you for your patience as we work to resolve this for you.
late response ummm no....
11 maart 2025
Antwoord van uHostAfrica
Hi Phineas,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience wasn't up to your expectations. We understand how frustrating it can be when things don't go as planned.
We see that your support ticket was addressed within 7 minutes of submission. We want to ensure we fully resolve your issue. If you're still experiencing difficulties, please reply to the existing ticket with any further details or questions. We're ready to assist you and find a solution.
As an e-commerce enthusiast ,The…
As an e-commerce enthusiast ,The navigation is exceptional!
25 februari 2025
Best customer services
⭐⭐⭐⭐⭐
We recently had an outstanding customer experience with Uhost Africa. Their team provided fast replies and took instant action to rectify any problems we encountered. The level of support and efficiency they demonstrated was truly impressive. Highly recommend Uhost Africa for their exceptional service!
16 januari 2025
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