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UK Energy Management Group Ltd Reviews 

1.644
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

All of the instalers that attended . . .plumbing,solar,electrics,scaffolders . . .were exelent tradesmen . . .few snagging points . . .but all solved without a fuss . . . More than happy with the f... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had John and Lee do my loft insulation and ventilation . Absolutely brilliant guys who put their customers first. Explained what was happening as they completed the work. Conscious about leaving ever... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

John Kennedy was extremely efficient. He not only did extremely long hours and one being a Sunday to ensure fitting was to standard. Few issues as with any home improvements but John went above an... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service from start to finish left no mess . The engineer's who installed my boiler was spot on very efficient . Would highly recommend.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Energieopwekkingsapparatuur en -oplossingen
  2. Boiler leverancier
  3. Instituut voor milieu en duurzame energiebronnen
  4. Leverancier van apparatuur voor zonne-energie
  5. Verwarmingsapparatuur leverancier
  6. Zonne-energiebedrijf

Over UK Energy Management Group Ltd

Geschreven door het bedrijf

At UK Energy Management Group, we help households across the UK stay warmer, more comfortable, and more energy efficient, while cutting their energy bills and carbon footprint. We design and install a complete range of home energy systems: Solar Panels, Battery Storage, Air Source Heat Pumps, EV Chargers, and Boilers. With over 30,000 measures installed nationwide, we've helped homeowners, landlords, and tenants across England, Scotland, and Wales make the switch to cleaner, cheaper energy. Every system is designed around your individual home, your heating needs, and how you actually use energy day to day. Many of our upgrades are funded through government energy grants worth up to £7,500. We work closely with local councils and trusted national contractors to bring this funding to the households and communities that need it most, making renewable energy and home efficiency improvements accessible to as many people as possible. If you'd rather purchase your system outright, we offer transparent fixed pricing with no hidden costs, plus 0% finance options on some products to spread the cost. Whether you're looking to lower your electricity bills with solar and battery storage, replace an old gas boiler with a modern heat pump, or install an EV charger at home, our team makes the whole process simple. From your first enquiry through to design, installation, and ongoing aftercare, our fully certified engineers handle everything to the highest standard. We're proud to be accredited by TrustMark, NAPIT, MCS, and ISO 9001, giving you complete confidence in the quality and safety of our work. We're also rated Excellent on Trustpilot with over 1,570 reviews from satisfied customers. At UK Energy Management Group, we're here for you, your home, and a greener UK. Visit www.ukem.co.uk

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(1.644)

367 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Im fuming.

Im fuming. I've given a star for the work which has been carried out. I chose Uk Energy Management because of the high ratings on Trustpilot. First the Surveyor comes out, who I would rate as 5 star. Very thorough, explained everything that would happen from getting cavity wall and loft insulation followed by new thermostats, new radiators on pipework for the air source heat pump and informed me that there was enough light on our house for solar panels to be fitted (PV panels). First the cavity walls and loft insulation was done in one day. The job was done as it should be but they had no respect for us or the house and were they even informed that we had a child with mental health issues? Left mess and brick dust everywhere and used our neighbours garden aswell for their equipment. 20-11-2025 Chap comes round to change the thermostats and radiator valves. I asked him why he was putting the new valves on the old radiators and especially as the surveyor had told me the radiator pipes were 6mm and should be 10mm. He said I don't know mate I'm just doing valves and thermostats today. I thought it was a bit odd as they would have to drain the system again when they change the radiators. OK, job done well and worth 3-4 star rating. Today (21-11) Courtesy call asking me how the job went so I explained about the valves put on the old radiators, she replied "we're not fitting new radiators or air source heat pump or solar panels just cavity wall and loft insulation, radiator valves and thermostats" nothing else, so why did the surveyor explain in detail everything that would be fitted? I'm left with thermostats that seem to work via Internet connection. A thermostat in the airing cupboard I know nothing about, a thermostat in the hallway I don't know how to use and a broken oil boiler- Cheers guys. I'm fuming is putting it mildly

21 november 2025
Review zonder uitnodiging
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Antwoord van UK Energy Management Group Ltd

Dear Steven,

Thank you for taking the time to share your feedback. We truly appreciate hearing from our customers, as it helps us enhance our services. We understand your concerns regarding the surveyor's communication and the installation details, particularly regarding the radiator valves and thermostats.

We strive to maintain high standards, and it’s important for us to clarify any discrepancies that arise. If you have lingering questions about your installation or need assistance, please reach out via https://ukem.co.uk/contact-us for further investigation.

We hope to resolve these issues and appreciate your patience and understanding.

Best regards,
UKEM Customer Service.

Beoordeeld met 5 van de 5 sterren

Ukem's Lee and Lee

Lee and Lee worked virtually non-stop. They were helpful and efficient. They explained what needed explaining. They were polite and friendly . They left the house clean and tidy. Nice blokes

21 november 2025
Review zonder uitnodiging
Logo UK Energy Management Group Ltd

Antwoord van UK Energy Management Group Ltd

Dear Helen Marshall,

Thank you so much for your fantastic 5-star review! We're delighted to hear that Lee and Lee provided such helpful and efficient service during your energy efficiency upgrade.

It's wonderful to know they were polite, friendly, and left your home clean and tidy. Your kind words will surely motivate them and the rest of our team.

We appreciate your feedback and look forward to assisting you again in the future!

Warm regards,
UKEM Customer Service

Beoordeeld met 5 van de 5 sterren

Good lads

Good lads. Quick and helpful

21 november 2025
Review zonder uitnodiging
Logo UK Energy Management Group Ltd

Antwoord van UK Energy Management Group Ltd

Dear Rob,

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found our team quick and helpful. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service.

We’re here to assist you with any further energy efficiency needs you may have, so please don’t hesitate to reach out.

Warm regards,
UKEM Customer Service

Beoordeeld met 5 van de 5 sterren

Job was done very efficiently the guys…

Job was done very efficiently the guys were very polite and .Lee and Lee 10/10

20 november 2025
Review zonder uitnodiging
Logo UK Energy Management Group Ltd

Antwoord van UK Energy Management Group Ltd

Dear Manjinder Bagriya,

Thank you for your fantastic 5-star review! We’re delighted to hear that the job was completed efficiently and that our team, especially Lee, met your expectations with their politeness and professionalism.

Your feedback is truly appreciated, and it motivates us to continue delivering outstanding service. We’re glad to have made a positive impact on your home’s energy efficiency.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

Best wishes,
UKEM Customer Service

Beoordeeld met 5 van de 5 sterren

The men who did the work were friendly…

The men who did the work were friendly and efficient! They explained what they were doing and kept us up to date along the way.

20 november 2025
Review zonder uitnodiging
Logo UK Energy Management Group Ltd

Antwoord van UK Energy Management Group Ltd

Dear Beth,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that the team made a positive impression during your energy efficiency installation.

It’s fantastic to know that they were friendly, efficient, and kept you informed throughout the process. We believe clear communication is key to a great service, and your feedback reassures us that we’re on the right path.

If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help!

Warm regards,
UKEM Customer Service

Beoordeeld met 5 van de 5 sterren

Very experienced and courteous…

Very experienced and courteous throughout installation and even repaired my loft hatch after doing the thermal work. Reliable and turned up on time and communication has been great throughout my upgrades to my home.

18 november 2025
Review zonder uitnodiging
Logo UK Energy Management Group Ltd

Antwoord van UK Energy Management Group Ltd

Dear Marion Owen,

Thank you so much for your fantastic 5-star review! We are delighted to hear that you found our team experienced and courteous throughout your installation.

It’s great to know that we could assist with the repair of your loft hatch following the thermal work, and we appreciate your recognition of our reliability and communication. Your feedback inspires us to continue delivering top-notch service to our customers.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to assisting you again!

Warm regards,
UKEM Customer Service

Beoordeeld met 5 van de 5 sterren

Proffessional and knowledgeable

Mark and Brian arrived on time and got onto the tasks immediately. They have been very proffessional, informative and tidy. I have been kept up to date with the procedures as work has progressed and any questions i had have been answered. Thankyou.

18 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely amazing guys

Absolutely amazing guys. James and Callum are an asset to the company. Dispute the rain and the lateness they continued to do the job without moaning and still had a smile. Work was exceptional and tidy.

13 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The A team

The team was very good and very helpful the job was done 100%. Very happy with the job

10 november 2025
Review zonder uitnodiging

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