You are honestly better doing grievances alone with the help of Chat GPT at this stage. The regional managers won't even get back to you to chat things through, your email will be left hanging for... Toon meer
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Absolute waste of time. They don't answer the phone or emails. When you need help you won't get any. The website is poorly constructed. Can't find contact numbers easily and doesn't accept valid postc... Toon meer
Unite will not help you if you're having an individual dispute with an employer. In my case I submitted a lot of paperwork to Unite and they just never looked at it. Each time a deadline approached I... Toon meer
Would give no stars if possible, literally have no interest whatsoever in their members beyond taking the money every month. Zero interaction, zero engagement, zero interest. No wonder they’... Toon meer
Bedrijfsgegevens
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Unite the union is Britain's biggest trade union with 1.42 million members. It is a democratic and campaigning union standing up for equality for all.
Contactgegevens
Verenigd Koninkrijk
- www.unitetheunion.org
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Rude and zero-knowledge advisors
Rang up to seek help on how long I'd need to wait to make a claim, the 'advisor' which you definitely couldn't call her that could answer ZERO of my questions, so I had to fill out long forms and go through the process to sign up, to then be able to be told I can't make a claim.
Also the second advisor I had was SO rude, like actual disgustingly rude.
Very bad service provided and not being…
Very bad service provided and not being helpful with my case against the company that unfairly dismissed me and other terrible things that it did to me!
Unprofessional members of staff and they are not there to help/protect their members wholeheartedly, which is a shame!
Shame on you Unite the Union! Never use this service again and must be avoided at all cost! WASTE OF TIME & MONEY!
Avoid at all costs
Avoid at all costs, totally unreliable and unprofessional. Seem to forget they have a duty of care to their members. They will lie and deceive on promises they make. When challenged and know they are in the wrong,try and get you to fight your own case via Amicus!. Total and utter waste of your hard earned money.
Great Work - Unite the Union Rep (Pauline)
I was having problems at work where I was victimised and discriminated against, I was then told I would have to attend a disciplinary meeting where I could be dismissed. I contacted my union Unite and was given union representative Pauline Adebajo, who represented me in my meeting. Pauline was fantastic, she only had a short space of time to understood my case and situation but did so well. Not only did she do well, in my meeting Pauline explained the situation in great detail. Pauline put across valid points which proved discrimination and victimisation from the company.
DO NOT GIVE YOUR MONEY TO THEM
DO NOT GIVE YOUR MONEY TO THEM
What was I told by one of their officers just before my grievance Are you being greedy.
They are not there to help you, they ignore calls and if you do have a serious claim and well supported they will fight you instead of fighting your workplace and their lawyer. They work in cohesion with employers to get you off their books.
A total sham, and they are corrupt, from top to bottom it feeds into employers from receptionist to officers to their legal panel. There's a reason why they are on the news for corruption investigation the culture internally is still seething with corruption and also they discriminate people.
This is not a union but a mafia extorting members for protection money and when you do need help they don't have the money as they spent on shiny new hotels!!!
Save your money you’re better off representing yourself!
Complete waste of money don’t bother joining you’ll get nothing for membership.
Happy for their representatives to bad mouth their colleagues all day long and doing nothing about it when complaints are made.
Just remember the union representatives are not there to help you, they are there because it gets them out of the job they are supposed to be doing in the work place !
Absolutely avoidable waste of time as…
Absolutely avoidable waste of time as they are a 1970s style ripoff operation. Can see why members cash of over £100m wasted on a £30m building....will take your cash and leave you when you seek to use paid-for services.
BAEM not supported
If you are a person of colour, I would avoid joining unite as you will not be supported, join gmb or another union. Absolutely shocking support.
This was possibly the worst experience…
This was possibly the worst experience I have encountered. Seeking support and advice on an employment matter, and the agent who was assigned to me was a rude, aggressive and ignorant individual. The questions I asked were perfectly reasonable, but the guy just spoke to me as if I were stupid, and didn't even try to investigate the facts.
What a waste of time and money, membership immediately cancelled. Do not recommend at all..
Really bad, don't use it
If i could give minus rate i would.
Its been moths since i have asked for help and even made a compliment and so far I still received no help. I am deeply disappointed. To pay monthly so much and receive NOTHING, its pointless.
Don't join this union.
I was employed in a North Wales health trust and was having serious problems with fellow staff members, I sent several emails to the Union and left 5 phone messages over a month period.
Nothing was responded to, until I launched a complaint.
I had another issue with a previous trust tyring to defraus me out of £1200 that had already been paid by my agency. They said It was somethign they couldn't deal with, and kept respnding with try the small claims court, which wasn't the issue.
It went to the head office, and basically the attitude was 'It's not our fault'. So I was left unrepresented after paying my dues for a year-a complete waste of you money. Look at other options, there are other unions who are more practical.
Bad Union, don't believe them!
It's better to get a private lawyer! He never not help You! I paid insurance premiums and after an accident at work when the company fired me, I never received support from this Union They never gave me a penny for sick pay.
Waste of money !!
Been with unite for 20 years but when I needed them for an investigation they didn't even turn up . They told me to attend my investigation on my own after trying to contact them many times . I did win my investigation but I did it on my own . Very disappointed with no support and lack of communication with unite .
Wasted all that money on nothing.
If anything I feel I have been mis-sold a ppi ! They should give me a refund for the last 20 years .
No help from unite
Do not get involved with unite the union,want your money but dont want you,union office won t speak dirrectly to you,sent email dirrectly to the excecutive committee but no replys,asked for help,advice and representation in a tribunal,got nothing
Don’t bother signing up.
Don’t bother signing up.
I’m going through redundancy and they offered no support or interest,
Until I cancelled my direct debit.
Then the calls and letters started coming in.
Absolutely disgusting.
Not interested in an individual
Just cancelled my payments, got more help from ChatGPT then me Uniun Rep! I follower them on Facebook, and there’s lots of congratulations regarding their big wins etc for the NHS etc, but what about the person fighting their company in their own? I guess in their eyes we just don’t matter! If you mr thinking of joining them, thinking that you may need help and support in the future, seriously don’t bother, they don’t care.
Trash. Avoid and dont waste your time
Trash. Save yourself the 15 pounds a month you pay. They’re mostly incompetent and irresponsive. This is modern scam. If you do have real issues, get yourself a real representation and move on
Shocking service
I have been a union member for over 10 years, and when I needed their service for a recent redundancy they never responded to any of my requests. I called and spoke to someone and they followed up and never got back to me either. Shocking service. Especially when during stressful employment periods you pay the union for their support.
PLEASE READ ALL REVIEWS BEFORE GIVING MONEY TO THIS COMPANY
READ ALL REVIEWS BEFORE GIVING MONEY TO THIS SHAMBLES OF A SET-UP.
Bristol office - I can honestly say my experience with Unite the Union has been atrocious from start to finish.
I was in a workplace dispute and real crisis. The “Case” was very straightforward and within the first 5 minutes of talking to my allocated rep I was even more disheartened. My so-called “representative” provided nothing of substance. Calls were little more than basic clarifications of what I already knew, and when it came to actually standing up for me one-to-one with HR, he completely crumbled, was overpowered, and the outcome was worse than when I started. Throughout the entire process, there was no proper communication. (I have detailed evidence of all of this and am considering a serious complaint) I went through a 5 week process where I done ALL of the groundwork for my case and would present it to him on our phone calls, - I literally got more clarity from doing my own research. UTTERLY USELESS. I also unearthed several ways in which we could challenge my case - to which he brushed off ( his ego was dented as I was more knowledgeable than him about his own job) His people skills were nothing short of shocking - talking over me constantly when I was trying to raise a point and would literally talk me down and use your first name in the most patronising tone.
When I raised an informal concern about this with reception, I was told he “has ADHD and can’t help it, but he’s a nice guy.” I'm sorry but I don't care what he's got - we've all got challenges and Im paying for a service so expect it to be delivered, not for your staffs utter in-competency to be justified by their apparent mental state. I don’t doubt he’s a nice person, but this was my livelihood at stake and the response was quite frankly astonishing.
On top of this, the administration side has been equally as appalling. Emails ignored, repeated delays, and a complete lack of understanding about my financial situation.
It’s only fair I note that one member of the reception staff I spoke to was very kind, young girl/young lady, very patient, and helpful, I wish I remembered her name, she was lovely, . However, another, sounded a bit older by her voice, was extremely rude, abrupt, and dismissive ( Only thing I recall is she had a very distinct Bristolian accent - this will give you the heads-up if ever dealing with this person) which only added to the frustration.
They care only for their direct debits, they are literally like scavenges for money ( reflected in several of the other reviews on here) Their ''membership service administrator'' is quite a comical gentleman bless him, and my only regret is that I haven't got the chance to see him in person as I would have verbally dismantled him.
Once again - READ ALL REVIEWS !!!! - One person can be wrong or have a poor experience, two maybe, even a dozen, but hundreds ?! Make your own minds up !
I hope this review goes a long way to redirecting people well away from this joke of a company - they will lose far more money by poor reviews revealing them for what they are ! This review is going across every single online platform to ensure it reaches maximum people.
All in all, this union has let me down at every level, from representation, to communication, to basic respect for members. I would strongly caution anyone considering Unite to think twice.
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