Usdaw Union Reviews 

Joined 12 months ago
contacted them on May 23 requested support I was told someone would call back.
It’s now June 9th and I haven’t been contacted happy to the money from me though.

Below standard to say the least

Like many have already said, agreeing to allow staff to be paid under minimum wage for 4 weeks, was a joke!
Barely any store reps, our store has only 1 person.
Wouldn’t recommend this union… can’t even go on strike & clearly does not look after its members … when negotiating pay etc with Tesco.

Save your money, opt out if you’re still paying into it!

They are the fraud company. According their published article they never provide any help if you face problems in you work place

Waste of space & money, never turn up just takes your money just makes silly excuses for not showing up

Been union member since i joined tesco. Aince our store rep died few years ago we dont seem to be getting any support. Nobody wants to be a rep anymore and BEING PAID UNDER MINIMUM WAGE FOR 4 WEEKS is a SCAM

Whats worse is usdaw FORCE A NO STRIKE POLICY.. Due to being Essential workers?

Even the NHS can strike.

The £12.02 isnt actually bad its similar to others. Its the fact lies always occur from usdaw and no support at all just ads to buy insurance and its the fact they allow workers to be slaves under legal pay due payday being ONE DAY before the law.

The minimum wage increases to £11.44 today. But as a Tesco colleague I am still on £11.02 per hour. Thank you for allowing Tesco to save £17 million pounds by delaying our pay rise and not complying with the Government minimum wage.

If you're unfortunate enough to work for Tesco, I did for 22 years, then these charlatans represent you. Every pay rise that USDAW claim to have achieved for you is all lies, Tesco state how much you're getting and USDAW agree, every time. All your pay rises have caveats attached, you lose more than you gain and USDAW agree to it. Useless Seven Days A Week.

Accused me of lying about when I joined when I asked for a pen as i had hit 30 years a member.

All those decades of paying subs, never once needed a rep and you are arguing over a fancy biro.

Worst scam union out there. For the employer not the employee. Time for a new union. Time for change. Usdaw you suck!!!!!! They allow companies to pay less than minimum wage. Shame

USDAW failed to help me when Tesco refused to pay my maternity pay during covid. I was deemed too vulnerable to work whilst pregnant during covid and their occupational health nurse signed me off then Tesco deemed me ineligible for maternity pay as I hadn't been at work. despite them not letting me.

Great company and attentive rep that helped me get compensation with from an extremely poor company I was in dispute with.

Unreliable. Wait days before someone calls you back. Don't bother turning up to support you when arranged. Basically take your money then don't provide a service. Stay well clear.

Is only interested in Tesco policy. I asked the rep where we stand under law and she said she did not know the law. A Union that doesn't know the law... seriously!!!!

JAY ZILIK represents London, Selfidges etc! What a crook ! con artists!! This person and usdaw , this whole organisation just take money from people! What bunch of fraudulent c..ts! They dragged me for two years taking money then disappeared when I needed them to represent me! Please stay away don’t subscribe to them for help. I am taking them to court! These guys are inhuman! They don’t care about anyone!

Wasting money , no service provided
Selling home insurance and ISA

Call several time but no response

No updates for members

Been with usdaw for 10 years never asked for anything, just been told our nightshift is being binned ..union now where to be seen not even heard from them .
Alltheyve done is kept us on minimum wage ..apparently they have a no strike agreement with morrisons...
Doctors nurses ambulance drivers trains can strike ..but if you put a tin of beans out your not allowed..after working all through lockdown..literally putting our lives at risk .
Avoid usdaw at all cost .put the money in a tin and use it for your own pay rise

With the recent insane inflation, rising bills and rents, you'd think the union would encourage striking like the rest of the country is doing - but no - they somehow encouraged enough of their members to accept minimum wage. We work in a business owned by billionaires!

Very Poor Service & Support.

20/07/2023.
A widow was refused £925 death benefit for her husband, after providing his Will & Death certificate.

Payment was paid into the bank account of the individual who registered the death NOT the widow.

Usdaw refused to send proof of payment to the policy holders registered home address.

Below is USDAW final conclusion :-

As the Deputy Head of this department, the escalated complaints are my responsibility.  Usdaw is not under any obligation to issue a confirmation payment of claim letter. As previously stated, Usdaw’s grants are not governed by probate or any other government legislation.

 Any correspondence regarding the payment would have been issued to the credible beneficiary to whom the payment was made.

There is no recourse for any further payment and the Union has acted in accordance with its policy for payment of the Death Grant. As such, I will now consider the matter closed.

 Kind Regards,
 Taylor Williams

Taylor Williams | Deputy Head
Finance Department – Records & Benefits

Absolutely unreliable!! 48 hours notice warning of a very serious disaplinary, call them and get told someone will call back within 24 hours......24 hrs later nothing, another 12 hours later and 3 more calls still no adequate answer, the receptionist advised delaying the company to give usdaw more time to respond. Last I heard on the 4th call, the 1 person to phone me was in meetings until 4pm, such a big union with only 1 rep? Have been paying them for years and nothing to show for it, when your backs against the wall and you need them to help your case there is only 1 rep and they can't even get him to call. I suffer from learning disabilities and the last thing I need is the stress of paying for support that doesn't exist!! I seriously do not wish anyone else to go through this and found these reviews helpful in looking to find out what to do, so as thanks I'm adding my experience.

I am utterly disappointed with the subscription service I have been dealing with for the past five months. Despite my repeated attempts to cancel my subscription, they have continued to deduct money from my wage without any valid reason. I have called and emailed them multiple times, and while they talk politely on the phone, their promises of sending a refund letter have amounted to nothing. This company is far from trustworthy, and I strongly advise everyone to avoid them.

It is evident that their loyalty lies with the company rather than supporting their own staff. They seem to be more interested in on-site promotions to attract more subscriptions, leaving the members' concerns and complaints unanswered and unresolved. This behaviour showcases a complete lack of professionalism and ethical conduct.

In conclusion, I regret ever subscribing to this service. Their disregard for customer satisfaction and their inability to process cancellations efficiently make them a company to avoid at all costs. I hope others heed this warning and choose a more reputable and customer-oriented service instead.