Usdaw Union Reviews 

Please don’t join them if your thinking of working for Tesco they won’t help you one bit I’ve experienced it myself they knew all about my issues before I even spoke to the union usdaw they are always on the managements side be warned!! 😡

After over 20 years of membership I have left it! The one time I needed help from them after being scapegoated by my managers at Sainsbury's, they did nothing. Our UNION rep was worse than useless and spent more time creeping up to the management that she was supposed to be helping defend me against!!! Even the area rep (Eastern Region) did nothing but say, not much we can do really. Seeing as USDAW did nothing, I've wasted my subs for the past 20 years!!! Even when I emailed them to tell them I wanted to cancel my membership, they didn't even ask why!!! They don't care about their members and are a complete joke. No wonder these big companies walk all over their workforce with next to know representation. To anyone thinking of joining, don't bother because you'll be on your own when push comes too shove!!! Worst union ever!!!!

They have no interest in helping workers. They left me a week before my court case because I rejected half of the money I'm really owed as a settlement. Stay away from them!! They will switch you from one person to another, nobody will deal with your case for good sake. Avoid avoid avoid!

Horrible. I have dealt with harassment from management at my place of work due to my disability. Not once, in 5 years, could I get our union officer to come help. They are a lot of hot air. No action. When I did have to contact the union officer, he was short and rude and made it clear he had no interest in helping. I used the legal help after suffering an injury at work that required surgery to fix. After 3 years of waiting for the legal team to pull their finger out, the decided they can’t help me. Completely useless and incompetent, the lot of them. They only care about taking your money. I’ll be speaking to a solicitor about getting my money back.

Nil stars (but had to give one to give feedback).

Totally incompetent, only interested in you joining up so they get money from you. If you need to join a union, make sure it’s not Usdaw. Even the general secretary “Paddy Lillis” does not respond to you when you appeal a decision.

Waste of time and money,made to feel like your the problem,it seems that they work in the best interest of Tesco instead of for you. Frustrated as haven't been able to get any further with a manger breaking my grievance. I just have to deal with my creepy manger or leave. Been made to feel like I'm just being difficult or blowing this out of proportion was hung up on phone by the rep and kinda told off because my husband called head office to complain about this whole situation. It was basically told have to comply or I'll be isolating myself seems as though they can't do much next best thing is take it outside of store. I have no trust in usdaw reps the staff in my store have no trust in the reps there as they all know that they are very biased as they are very chummy with management. I was told by colleague that usdaw are a waste of time and work for Tesco best interest. I now realise having been through my very serious matter that they were right this is definitely the case. I do not recommend them I don't and didn't feel protected throughout my whole situation. Usdaw at Tesco are a complete shambles. I'm leaving and joining the GMB as I have been told by colleagues and my husband that they are better.

Not worth the money all they do is take your money and sit on their backside. As for their solicitors when they find out they don't get 25% they except the offer and you have no say and get the cheque

Very dissapointing.
Local rep at Gloucester did not seem to want to get involved in a case of extreme zero hours employment abuse. I was abused, goaded, insulted, demeenered, difficulty getting holiday pay and works pension scheme. Every day it was a struggle to contain my temper and I just had to leave before I lost my temper and did something rash.
Local reps advice was to open a case against them but did not seem to want to get involved, or tell me how to open a case.
This was at GARDINER Bros (Leathers) ltd, also known as FOOTSURE / UNIQUEMIX / AMBLERS at Quedgely businesses park, Hardwicke, Glos.
I decided that my membership was a waste of money.
I joined THE WORKERS UNION, who are far more sympathetic to my continuing fight against victimisation, goading and harassment in the ZERO HOURS workplace.
Edward Holford.

I felt really let down by this union I was with this union for seven and a half years when I worked with tesco who said you should join there union I was a team leader I was threatened by another team leader and management done nothing and neither did the union and when management got staff to lie about stuff that never happened the union said there was nothing they could do but still took my payments even when I was suspended and there legal team never even got in touch about anything that was going on but just told the rep that there lawyers wouldn't be much help and were based in Manchester when I live in Scotland I went to a lawyer and was told they couldn't help because of the affliction with the union the lawyer told only way I could get represention was to go to the law society to find a lawyer that didn't represent a union and when i was payed off I asked if I could still be in the union by paying my dues myself to stay in the union they still took my fee and then cut all ties and never helped one bit but will take your money stay away from this union go and find another union as this one is a non striking union so they have no clot and will back down every time they have no mouth and do nothing but take money

Been with USDAW for 5 years, since working for Tesco, I've found my reps helpful and informative. The regional rep has been I to our store also. I've benefited from many of the services, including a very competitive content insurance. The free will writing service, never bothered to co tact me. Otherwise a fantastic organisation.

I paid them well over 1000 pounds over the years and what I get was being grassed up by jelous reps on site. You doing some "better" job than one of them? They speak to your manager straight away. You doing some overtime? They question it to manager as well. You need some help? Can't do anything for you. Sad to say so but it all probability happened because I'm forefinger. Can't justify spending my money for their services anymore, left today, mainly because of reps on site.

I am not a member but have often sought the opinions of the representatives in store.They are always pleased to answer any questions.
However I feel Usdaw have been really silent re. Covid and the Supermarkets along with the U.K.govt.
Rules not being enforced and this union has let them get away with it.
You need more forceful shop stewards at local levels for a start.
I would never join your union until you speak up more.

Surprised by all the bad reviews. I can't fault them. They've always answered all my questions and I was accompanied to two meetings by a rep one of which saw my withheld CSP reinstated which i don't believe would have happened without my rep. I'm so glad I joined USDAW. My company does not generally recognise unions and we are not encouraged to join them as we gave an internal one however that is always on the side of the business. USDAW is in my corner.

The worst union to join, please do not waste your money by joining in to Usdaw union may be you can deal it better without them. I have been paying for this union last 2 years and recently I had to seek for a help to sort out my sick pay which I couldn’t do it internally. I have emailed so many time but they never replied me instead they call me but never get sorted and the case worker goes on holiday but you never get informed and you have to chase all the time. Since November I have been trying to sort out my sick pay issue and the union never helped me. If you call Usdaw head office to make a complaint about the local office they saying I have to raise this complaint to local office. The worst union to Join.

DO NOT WASTE YOUR MONEY!!!

I joined because I was being bullied at my retail job by the managers and they just said to hand a “fair use” form to them!!! Took £10 a month for doing absolutely nothing!!! Didn’t support me when I tried to get paid for my 2 weeks isolation for covid.

And continued to take 3 months worth after I cancelled :)

Don't help at all I don't see the point in it don't waste your money there not in your side at all. Useless I thinking of cancelling.

I am surprised by the bad reviews, surely must be from people who screwed up then blame others. My thank you goes out to Milan, who always returns my calls and looks after me. Without his support I would definitely be unemployed now. Thank you USDAW :)

Useless. I have tried to get support and representation from this union and had none. They don't answer their phones, or reply to emails. I've been left feeling totally alone and unsupported. Don't waste your time, energy or money

AVOID AVOID AVOID...!!! BE WARNED they will take your money and not assist you LEGALY. I was told by the usdaw rep i have a strong case for legal representation (he gave me the form to complete) only to find the Legal team not wanting to assist ME Even with all the evidence that I had. USDAW will not fight your corner when it comes to expenses that my membership pays for. I talked to the legal manager Mr Darren Miller who called me a "A Lier" found him to be very unprofessional judgmental and NOT there to help or support me as a member for 3 years. I found him to be a BULLY and not wanting to talk to me trying to rush me off the phone call... Don't WASTE your Hard Earned Cash on this UNION that just wants your Money.

solded down the river by your local reps over meal breaks get 30 mins break yet we have queue up for 15 mins that gives us 15 mins to eat food