VanOne Reviews 

99
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Would highly recommend using Van One for international removals. We obtained quotes from several companies with Van One being the cheapest and most knowledgeable. Shout out to their driver Adr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is the second time I have used VanOne to support an international move - and yet again they were fantastic. The logistical support team was truly excellent. I really appreciated the prompt commun... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

VanOne were by far the most reasonable quote we received to move our stuff from the UK to France. As a result we were initially a bit wary. However, the communication ahead of the move was excellent -... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

This score would have been a 5 star review except for the short notice given for collection. We were allocated a driver and advised of collection 2 hours before, luckily our family stepped in to ensur... Toon meer

Bedrijfsgegevens

  1. Verhuizer

Geschreven door het bedrijf

VanOne European Removals. We deal with your moves between the UK, the EU, Switzerland and Norway in a fast, efficient and cost-effective way. VanOne continues to provide a straight-forward fully online experience even in a post-Brexit era.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

99 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,2

Alle reviews

(99)

15 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

REMOVAL REVIEW

Professional,helpful and reliable services used for a removal from UK to Europe.
I can just recommend you. Thank you.

17 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience

Excellent experience, Karol was great, very quick and handled all our belongings while loading and unloading with utmost care.

4 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

International move - Eu to UK

I used VanOne to help my sister move house from Holland to the UK. From the start they could not have been more helpful with all aspects of the move - esp the Logistics office team, helping inform us of the import process and paperwork required, and answering our millions of questions. Their service was seamless and the pick up and delivery all on time. Couldn’t recommend more highly .

18 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Trustworthy & Efficient

Trustworthy, transparent and efficient.

I had to manage my move remotely (UK > Spain). Their very own Customer Portal made it easy to prep all documents for clearance. For any additional questions Lennart and Leona were there to help, who due to the nature of my move, I was in constant communication with. The pickup date was scheduled in advance, and the delivery was confirmed the day the van passed the border within 2,5 days later. All my things arrived safe and sound just as planned. Their driver was super nice. No scratches, no bumps. Apart from their unbeatable price, I'd recommend VanOne just for their excellent service as an International Moving Company. Thank you VanOne!

16 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best international removal company

I definitely recommend VanOne as removal service. I moved from the NL to Italy. I was a bit concerned about it because I’ve seen some bad reviews but really I can’t find anything negative. Driver arrived perfectly on time , he was very nice to help me collecting everything (Rafal) . Perfect and quick communication with Leona, she was always available to help me with everything I needed. Driver also arrived perfectly on time at the delivery address! I’ve riceived a message and a call a couple of hours before the delivery time. I will use again VanOne as removal service. They really take care of your goods! Thank you again!

13 januari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Moving can be stressful but not when…

Moving can be stressful but not when doing it with VanOne, the logistics team (shout out here to Lennart and Leona) were excellent from start to finish. The price was clear and fair. We had a problem with Swiss customs but the team took the problem on and helped resolve it. Also a shout to Alexander the driver, very polite and a great help loading.

19 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Couldn't be more happy with the service!

Couldn't be more happy with the service provided, got super fast replies from the team at VanOne and everything felt very professional and organized.
The driver Krzysztof was very helpful and kind, he spoke a bit of English but when we struggled we used Google translate so all was fine. The communication with his manager was immaculate - I recieved a phonecall to let me know where the van was the day after pickup and the estimated time frame according to that. When I missed the call on the day before the delivery I got a text message confirming the location of the van and the correct time for delivery. Van picked up my things at 4pm Thursday in Stockholm, Sweden and arrived near Cambridge, UK at 9am Sunday morning. Nothing broken and all still packed the same way as when he left. Nothing but good things to say about this service!

17 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It all went very smoothly

It all went very smoothly, the van arrived on time and delivered on time. The driver was very helpful and polite. This is the second time I have used VanOne and I will use them again. I recommend this company for being reliable and trustworthy.

4 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent!

VanOne was the cheapest quote I received.
After booking the moving, the collection and delivery were done exactly in the time. I had a good support from customer service.
Really recommend them for House Removals.

Bruno

22 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

You will be impressed with Van One.

I cannot express how impressed we were with Van One, they made everything so easy, from the online portal to enable easy upload of all required documentation and payments, to even tracking your van's journey all the way to your front door. I highly recommend Van One to anyone we needs to move or ship you belongings from one country to another. Great people, great service and our driver was simply the best. Thank you.

6 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent removal service

We moved 10m3 of personal belongings from Italy to E.Sussex. We were kept informed throughout by the the logistics team which was very helpful and we would like to thank Lennart in particular who was excellent. The driver arrived at the expected time and helped with loading and although we understand that there was some problem with customs delivery was still on the day expected. Unlike some of the reviews the tracking app worked for us and we were able follow the van which we found very useful. The weather on the day of deliver was awful but the driver was really solicitous in making sure that the furniture and boxes were kept as dry as possible when unloading. If anyone gets Hakim as their driver they will be be fortunate.
Overall we were very pleased with the service from beginning to end

30 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great way to move

Great way to move. At least half the other quoted prices, meaning I could hire a full van and dictate exactly when I’d be moved. The driver was amazing. Customer support was excellent. Smooth and stress free. Thank you!

30 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Reliable no frills removals (UK to NL)

We relocated from the UK to the Netherlands. The paperwork was clearcut and straightforward. We ended up ordering a 15m3 van to be sure we could specify a pick up time and, crucially, a delivery time as we weren't getting the keys to our flat until 2 days after pick up. Communication was clear with VanOne. Our driver showed up on time and was very efficient in packing. When they showed up at our new flat they were again punctual and efficient and helped us cram our mattress up those notoriously steep and narrow Dutch staircases!

Our things arrived in one piece (our only casualty was one wine glass). We had purchased our own furniture blankets and opted to wrap our soft furnishings in plastic to protect them, which I'd recommend regardless to keep things clean. All in all a good experience!

28 augustus 2022
Review zonder uitnodiging

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