Nice website; nice blokes. Had a minor issue with a stock item but they reached out offering a solution & resolved it immediately - & ‘POSSIBLY’ the coolest name for a vape shop.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Can't praise them enough. Very understanding and helpful. Every time I visit always greeted as an important customer even if I spending £5 or £100. No pushy sales blah blah just professional advice. G... Toon meer
Bedrijf heeft geantwoord
Lovely staff always welcoming and helpful would very much recommend and the staff always have a smile on there face
Amazing company, went above and beyond to help me get the vape juice and coils i wanted. I really can't recommend these people high enough. Very professional and customer focused from start to fi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Vapeology first opened in 2014 by owner Matthew Abercrombie. His mission was to find an alternative to smoking and to help as many people as possible quit by switching to vaping. In the early days, the media gave it a bad name, but as more testing by physicians has come about, like the Royal College of Physicians and being endorsed by the NHS, Vaping has come a long way in being the best cessation for quitting smoking. Vapeology has expanded massively, and due to customer support, we moved to a bigger store in 2019. We pride ourselves on our customer service and wouldn't be where we are today without our customers. The reviews we receive are truly heartwarming and fuel us to better ourselves every day. Thank you for all the reviews and support along the way. The vapeology family is forever growing.
Contactgegevens
Vapeology, 2A New Street, ASHFORD, TN24 8UU, UNITED KINGDOM, TN24 8UU, Ashford, Verenigd Koninkrijk
- 08002118014
- info@vapeology.com
- www.vapeology.co.uk
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Vapeology
Thank you for your review, Michael. We really appreciate your support.
Always my go to when visiting my family…
Always my go to when visiting my family down south
22 augustus 2025
Antwoord van Vapeology
Thank you for always thinking of us when visiting family, Gemma.
Antwoord van Vapeology
Thank you for being so supportive, Courtney.
Antwoord van Vapeology
Really sorry that you have had a negative experience, Tim. Would you mind emailing further details to info@vapeology.com, and we can look into this matter for you.
Regards Vapeology Team
Antwoord van Vapeology
Many thanks, Ray, glad we met your expectations
Great experience
Great experience, very knowledgeable staff. Went in for a Zeus tank and after good advise, came out with a great alternative which I am enjoying
7 augustus 2025
Antwoord van Vapeology
Thats lovely to hear, thank you for the feedback John
Very efficient
Very efficient, they also called to explain an issue with stock abd and an alternate available which was also very good. Generally the products are of a good standard I’m thankful of using this supplier !
3 juli 2025
Antwoord van Vapeology
Thank you so much for this review, Tom. We are delighted that you have had a great experience with us and look forward to your future purchases.
Ordered a pick up quick and easy great…
Ordered a pick up quick and easy great guys who work there 5 stars
29 juni 2025
Antwoord van Vapeology
Thank you so much for the 5-star review, Colin.
Great customer service
Great customer service! Great prices and fast delivery! Highly recommend.😊
20 juni 2025
Antwoord van Vapeology
Thank you for the 5-star review, Tanith. We appreciate your support.
Very helpful and friendly staff.
24 juni 2025
Antwoord van Vapeology
Hi David, thank you for taking the time to help support us.
Great, friendly staff
Got exactly what i wanted and very friendly, helpful staff, will be back
21 juni 2025
Antwoord van Vapeology
Thank you for the great feedback, Dan. See you next time.
Great customer service
Great customer service, super quick delivery. Will definitely use again
20 juni 2025
Antwoord van Vapeology
Thank you for the support, Claire. It's good to have you join our community.
Problem with order at first.Sorted out…
Problem with order at first.Sorted out within 2 hours.First class service I shall be using them again.
2 juni 2025
Antwoord van Vapeology
Thank you for the review, Frank. It's always a nightmare dealing with delivery companies, so we always try our best to resolve the issue as soon as possible.
Easy to purchase and quick delivery
9 juni 2025
Antwoord van Vapeology
Thank you for taking the time to review us, Iain.
Antwoord van Vapeology
Thank you for the kind review, Charlotte. We appreciate your support.
Brilliant customer service had an issue…
Brilliant customer service had an issue with my delivery but it was down to royal mail they were helpful and refunded me for the inconvenience
9 juni 2025
Antwoord van Vapeology
Thank you for your review, Sarah. We appreciate your taking the time to support us.
Antwoord van Vapeology
Thank you for your review, Abe. We appreciate you taking the time to support us.
I definitely recommend
Vapeology are brill. So easy to deal with. Unfortunately had a problem with the delivery company but the guys at Vapeology were on the ball and sorted this straight away. Thanks guys
22 mei 2025
Antwoord van Vapeology
Thank you for your outstanding review, Guy. I'm glad that we could resolve your issue as efficiently as possible. Thank you for taking the time out of your day to support us.
Antwoord van Vapeology
Thank you for the 5-star review, Bruce.
Antwoord van Vapeology
Thank you for the review, Hannah. We love to help any way we can.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.