This Veg Trug is built well and lasts through all weathers. Please ensure you replace liners and even consider a nice coat of varnish or paint. I have purchased the green house frame and was missing... Toon meer
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The VegTrug is very nicely made and comes with clear instructions (although diagrammatical) for assembly. Mine is up and running now and looks attractive enough to have in my front garden. I had a s... Toon meer
We bought our VegTrug, along with the frame and cover and sub-soil irrigation system in March 2025, and everything went well in year one, with some amazing results. Things were starting to get a bit w... Toon meer
Absolutely save your money. Shoddy piece of junk. So disappointing after being initially very excited to receive the large VegTrug. It’s made from flimsy, low quality soft wood that easily splinters.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The VegTrug is a raised self contained vegetable garden suitable for growing your own vegetables in the smallest of spaces, even on the balcony of an apartment. Customer can get simple and concise growing instructions from the website or download the f...
Contactgegevens
Verenigd Koninkrijk
- www.vegtrug.com
3,8
Goed
27 reviews
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Waste of money
Easy enough to put together but pretty pointless item. Bought as a gift from wife but for example tomatoes need supports and the Veg Trug does not allow for this. You are better off just buying a tomato grow bag. Everything I tried to grow failed...may say more about my gardening skills but it was supposed to get me interested in gardening and its done the opposite!
26 juni 2025
Review zonder uitnodiging
Zero customer service
Ordered 2 veg trugs.
One was damaged on arrival.
Replacement parts sent.
So far so good…….
2 days later a further set of replacement parts arrived, and we are talking BIG packages.
Requested they be collected, only to be told I had to dispose of them myself.Appalling customer service.
Had to do a 20 mile round trip to dispose of them .
Update
Thank you for your response.
Please note in your response you quote a customer service email address.
This is an invalid email address.
I have however emailed you, and await your response, which I will post on here.
23 mei 2025
Review zonder uitnodiging
Antwoord van vegtrug.com
Hello M Sanderson
Thank you for your feedback, and we’re truly sorry to hear about your experience. While we're glad the initial replacement parts reached you quickly, we completely understand your frustration with receiving duplicate packages and the inconvenience this caused.
It’s certainly not our intention to leave customers with the burden of disposal, especially when it involves unnecessary effort or travel on your part. We appreciate you bringing this to our attention, and we’re reviewing our internal processes to ensure this doesn’t happen again.
If you haven't already, please reach out to our customer service team at support.vegtrug.com with your order number—we’d like the opportunity to make this right and offer a gesture of goodwill for the trouble caused.
Thank you again for your honest review. We value your support and hope we can restore your confidence in us.
Warm regards,
Paige
VegTrug
Lovely product and great customer service
Very pleased with the product but even more impressed with the company.
My Veg Trug was a Christmas present that wasn’t opened until 4 months later. There was a problem with two of the large pieces being split. I called them up and after sending an email with pictures of the damage, replacements were sent and arrived within a week. Very impressed with this customer service.
5 april 2025
Review zonder uitnodiging
Antwoord van vegtrug.com
Thank you so much for your kind review—we’re thrilled to hear you’re pleased with your VegTrug and even more so that our customer service left a positive impression!
We completely understand that gifts aren’t always opened right away, and we’re glad we could quickly sort things out for you once the issue came to light. Your satisfaction means a great deal to us, and it’s wonderful to know the replacement parts arrived swiftly and met your expectations.
Thanks again for your support—we hope you enjoy planting and growing in your VegTrug for many seasons to come!
Warm regards,
Paige
VegTrug
Vegtrug Classic Review
Bought a 6ft wide classic vegtrug with the cover add on to keep everything I want to grow enclosed and bug free. Putting it together was simple, takes a bit of time because of the many pieces to put together but easy enough to do. I wasn’t sure if it came with a liner inside to avoid contact from soil to wood but it does. It flaps a lot and overhangs so just used a small stapler and it’s really easy to fold the liner and staple it down so it’s not visible. I’m only a beginner for growing veg it’s my first full year of trying and so far so good. I have planted around 30-40 seeds and after 1 week pretty much all of them have germinated earlier than predicted. I have a few bulb onions that just need a bit more time but so far really impressed. The cover condensates quite a bit so called customer services which was quick, they advised in the summer, unzip the first layer and allow it to breathe (there is a second layer that’s breathable and stops bugs) and then in the evening zip it back up. Really pleased with the whole thing.
18 juli 2024
Review zonder uitnodiging
Antwoord van vegtrug.com
Thank you so much for your fantastic and detailed review! We’re absolutely delighted to hear how pleased you are with your 6ft Classic VegTrug and cover add-on.
It’s great to know that assembly was straightforward and that you found a handy solution for the liner—your tip with the stapler is a great idea for keeping things tidy! It’s especially exciting to hear how successful your first year of growing is shaping up—30–40 seeds germinating already is a brilliant start!
We’re also glad our customer service team could help with your question about condensation. The breathable inner layer really does help regulate airflow while keeping pests at bay during warmer months.
Thanks again for sharing your experience. We wish you continued success with your growing journey—happy planting!
Warm regards,
Paige
VegTrug
Don't buy any Veg Trug Item
Don't buy any Veg Trug Item. I ordered a bee hotel and a 2 tier Poppy Veg Trug.
The bee hotel is tiny and shoddy, with cardboard tubes and will not last - not worth the £19.99!.
My 2 Tier unit came without any bolts and I cannot put it together. If you call them, all you get is a voice mail to which they do not respond.
No reply either to my email so I now need to contact my credit card company to try to recover my money..
Caveat Emptor - buyer beware.
24 mei 2023
Review zonder uitnodiging
Antwoord van vegtrug.com
Thank you for your feedback, and we’re genuinely sorry to hear about your disappointing experience.
What you’ve described falls far short of the service and quality we aim to provide. The missing bolts, lack of response, and concerns about the bee hotel are all unacceptable, and we understand your frustration.
While this review is from some time ago, we’d still love the chance to make things right. If you're open to it, please contact us again at support.vegtrug.com with your order number and reference this review—we’ll do our very best to resolve the issue promptly.
We’re also taking this feedback seriously as part of our ongoing efforts to improve both our products and service.
Thank you again for bringing this to our attention.
Warm regards,
Paige
VegTrug
If you are thinking about buying a…
If you are thinking about buying a Vegtrug item. Stop. The quality is absolutely appalling. I purchased a £180 self watering herb container. The wood is very weak, almost like balsa, it will not last more than one year. All joints are mis-aligned and the whole frame has been put together very very badly. I had to remake the whole frame. The supposed self watering plastic trays are half the size of the base, so are pretty much useless. Screws were missing and incorrectly sized.
I cannot explain how bad the quality is. You would walk away in a garden centre if it was £70. Steer well clear of any Vegtrug wood products.
11 april 2022
Review zonder uitnodiging
Antwoord van vegtrug.com
Thank you for taking the time to leave your feedback, and we’re truly sorry to hear that your experience with the self-watering herb planter fell so far below expectations.
We take comments like yours seriously, and we regret that the quality and condition of the product—and the issues with assembly—caused such frustration. This is certainly not the standard we aim to deliver. We understand how disappointing it must have been to receive a product that didn't meet the quality you expected, especially at this price point.
We’d really appreciate the opportunity to look into what went wrong with your order. If you're willing, please get in touch with our customer service team at support.vegtrug.com and reference your review. We’d like to do what we can to make this right and also ensure this feedback is shared with our product and quality control teams.
Thank you again for your honest review—it helps us improve, and we’re genuinely sorry for the experience you’ve had.
Warm regards,
Paige
VegTrug
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