Great workwear store with very good quality clothing. Polo shirts and sweatshirts fit very well and feel comfortable. Work trousers are also great quality and fit perfectly. Good prices and helpful st... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
First package got damaged by DPD and returned which took over a week. Then when I tried to get sorted was promised my order was added to urgent list after another week of waiting phoned to be told the... Toon meer
I purchased a pair of work trousers yesterday work trousers to find the zips are smaller than my suit pants and so the plastic zip broke .I contacted veltuff to find as expected the so not care and se... Toon meer
I don’t wearthese for work, I wear them all the time, the colour combinations are great, the sizing is good, nice and long, and the quality is great really nice polo shirts
Bedrijfsgegevens
- Veiligheids- en werkkledingwinkel
- Borduurapplicatieservice
- Herenmode
- Beschermkledingleverancier
- Schoenenwinkel
- Werkkledingwinkel
Geschreven door het bedrijf
For 25 years the VELTUFF® brand has combined safety with style to provide people with workwear that is truly up to the task. Our range of high quality workwear includes work clothing, hi-vis garments, safety footwear and PPE, each designed to provide superior protection, durability and comfort. So whether you work in a warehouse, drive a commercial vehicle or maintain the railways, VELTUFF® is the brand you can trust.
Contactgegevens
1 Regal Close, NN3 6LL, Northampton, Verenigd Koninkrijk
- 01604 698600
- uksales@veltuff.com
- www.veltuff.com
3,2
Gemiddeld
402 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. We are pleased to hear you are happy with the product.
Kind Regards
Veltuff UK
Easy transaction and very quick…
Easy transaction and very quick delivery. Thank you.
23 november 2023
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. We are pleased to hear you are happy with the product and service.
Kind Regards
Veltuff UK
Top Qualität
27 oktober 2023
I still haven't receive the…
I still haven't receive the item,ordered 2 weeks ago,but what is more frustrating I didnt get any updates!!!
So yeah,sorry but it is what it is.
26 november 2023
Antwoord van VELTUFF® Real Workwear
Dear Goran,
Thank you for reaching out and expressing your concerns. We understand how important timely delivery is to our customers, and we want to resolve this issue as quickly as possible.
Please note that your order was dispatched from our facility within the expected timeframe and has been with our delivery partner, GLS, since then. However, we have encountered a challenge with the delivery address details. GLS requires a complete address, including the street number, to ensure successful delivery. It appears that the street number was missing from the information you provided.
To rectify this situation and ensure your order reaches you without further delay, could you please take contact to our customer service team on 0107422888 and inform us the complete and accurate address, including the house number? As soon as we receive this information, we will coordinate with GLS to expedite the delivery process.
We apologize for any inconvenience this has caused and appreciate your cooperation in resolving this matter. Your satisfaction is our top priority, and we are committed to delivering your order to you as promptly as possible.
Thank you for your understanding and support.
Kind regards,
Veltuff
Great customer service very prompt in…
Great customer service very prompt in resolving a problem first class.
24 november 2023
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. We are pleased to hear you are happy with the product and service.
Kind Regards
Veltuff UK
Wrong size and colour
Wrong size, and wrong colour! Will await to see how it is dealt with! - UPDATE - Excellent speed of service to solve issue and replacement top received within a matter of days. Would recommend this company 👍🏻
25 november 2023
Review zonder uitnodiging
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. Apologies for the issues you experienced, I can see we have now shipped out your replacement order for this.
Kind Regards
Veltuff UK
Haven't received my refund
Haven't received my refund, have chased twice, will just go through credit card company for a charge back. Do not use this company.
24 november 2023
Review zonder uitnodiging
Antwoord van VELTUFF® Real Workwear
Hello,
Apologies for this, if you have the tracking information for you return please send this across on an email for us to investigate further.
Alternatively please give us a call so we can get this all resolved.
Kind Regards
Veltuff
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. We are pleased to hear you are happy with the product.
Kind Regards
Veltuff UK
New shirts smaller than previous order.
Avoid,
Our first order a couple of years ago was great, 2nd order of the same thing was a waste of money, they lost our logo, we ordered 5 shirts the same as before and they don't fit, M size is now smaller than it was, apparently our fault for not noticing on the marketing emails they have spammed us with over the last few years.
They should have advised us the design had changed and to check sizes before ordering.
Very dissatisfied, customer service couldn't care less as per other reviews.
If you are looking for a work uniform company don't use this one.
UPDATE: In reply to your reply:- that's great, So we have to dispose of them and over £100 due to you aligning yourselves with your EU company.
15 november 2023
Review zonder uitnodiging
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. Apologies for the issues you experienced with our sizing following our integration with our European head office. Unfortunantly our terms and conditions does state we are unable to accept returns on logoed garments as we would have to discard these.
Kind Regards
Veltuff UK
Awful return service
Ordered an item and the sizing didn’t match, even if I went 1 size up. Created a return, but never confirmed that they received the item back. The return address was sent to me by email and the delivery company delivered it to the correct address, but they couldn’t confirm the parcel has been received. This is how I lost all my money and even the item. Dissapointing and I will never ever buy again from this website and already made all friends and work colleagues aware not to order from here.
14 november 2023
Review zonder uitnodiging
Antwoord van VELTUFF® Real Workwear
Hello,
Apologies for this, it you have the tracking information for the return back to ourselves we can of course offer a full refund, please email this tracking back to ourselves and your order number so we can ensure this is processed accordingly.
Kind Regards
Veltuff UK
Excellent Workwear
Excellent Workwear , Reasonably Priced , Good Customer Service and Quick Delivery , Would Buy From Them Again ,
25 oktober 2023
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. We are pleased to hear you are happy with the product and service.
Kind Regards
Veltuff UK
High quality and comfortable jacket
High quality and comfortable jacket. Much recommend!
24 oktober 2023
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. We are pleased to hear you are happy with the product and service.
Kind Regards
Veltuff UK
Very slow dispatch.
Each item in my order was dispatched separately, and there was a very long delay between my order and all items being dispatched. I was not informed at point of order that there would be a delay and had to chase several times to see when my items would arrive.
27 oktober 2023
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. Apologies for the delay you experienced following our recent warehouse relocation due to some unexpected teething issues.
Kind Regards
Veltuff UK
Very satisfied with my order
Very satisfied with my order. This was also delivered quickly. In my opinion a very good price/quality ratio.
24 oktober 2023
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. We are pleased to hear you are happy with the product and service.
Kind Regards
Veltuff UK
Great quality and excellent delivery service
24 oktober 2023
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. We are pleased to hear you are happy with the product and service.
Kind Regards
Veltuff UK
I made an order and even asked if I…
I made an order and even asked if I could pay extra to have it delivered before a certain date, the woman on the phone said it’s already been packaged and will be with you tomorrow, clearly lies,never had an email to say it’s been despatched or tracking info, I should have read some of the other reviews, will now try to cancel the order and go elsewhere, I’d avoid using this company
27 oktober 2023
Review zonder uitnodiging
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. Apologies for the delay you experienced following our recent warehouse relocation due to some unexpected teething issues. Apologies you feel the customer service was not accurate information provided, we will be sure to issue a full refund back to yourself.
Kind Regards
Veltuff UK
Liars
The worst most deceptive company i have ever bought from. Never has a customer service lied to me so blatantly they just email every few days assuring me my order will be delivered the next day and they never even despatch it. Very stange company to destroy a business reputation so quickly by deception over a £30 order is bizzare. Just be honest. To anyone in the same position just open a paypal dispute and stay well away in future
27 oktober 2023
Review zonder uitnodiging
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. Apologies for the delay you experienced following our recent warehouse relocation due to some unexpected teething issues. Apologies you feel the customer service was not accurate information provided, we will be sure to issue a full refund back to yourself.
Kind Regards
Veltuff UK
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. We are pleased to hear you are happy with the product and service.
Kind Regards
Veltuff UK
Super Fast Delivery
Great updates of my order and super fast delivery. Good quality clothing that lasts well.
26 september 2023
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. We are pleased to hear you are happy with the product and service.
Kind Regards
Veltuff UK
Poor delivery times
Appalling delivery 2-6 weeks to receive items that have been confirmed in stock. The products are great quality sizing is not consistent across the range which is problematic also.
Some items arrived incorrectly even after weeks of waiting.
Disappointed at the poor customer service and shipping.
2 oktober 2023
Review zonder uitnodiging
Antwoord van VELTUFF® Real Workwear
Hello,
Many thanks for taking the time to review, it is highly appreciated. Apologies for the delay you experienced following our recent warehouse relocation due to some unexpected teething issues.
Kind Regards
Veltuff UK
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.