Visualsoft Reviews 

Jack is always so helpful and always willing to put in the time to help, even if its last minute / urgent request. He always finds the solutions to all of my questions, even if its not his area of expertise - I couldn't have done a lot of the initiatives onsite without Jacks help.

I have had the pleasure of working with Jessica Dixon and Jonny Mackley for a while now and they have both been brilliant, can’t fault them at all nor the rest of the team at Visualsoft. Great service and even better staff

We have had the pleasure of partnering with Visualsoft (account manager Ben) for our omnichannel retail business, and the collaboration has been nothing short of exceptional. Across the board, the Visualsoft team acts with care and understanding of our industry and brand nuances (of which there are many), and that drives impressive results. Communication is top-class, with prompt responses and regular, proactive updates on performance and progress. Couldn't be happier with the teamwork and results we're seeing! 🚀

Very Good, worth doing and value for money

I've been directly involved in the building and ongoing management of many ecommerce websites over the last quarter of a century (eek!) and I am aware of the many pitfalls. Having used Shopify, Magento, osCommerce and in-house website solutions, I have been extremely impressed with Visualsoft, not just as a web platform but as a holistic service that covers the whole gamut of digital marketing from SEO to PPC to email to CRO etc.

Although no company is perfect, I have been very impressed with how quick they are to resolve issues, with fairly complex problems often being resolved in minutes, let alone hours.

Special shout out to the excellent work done by Jess in the email team, and Sasha in the PPC team. Friendly, efficient, and considered service at its best.

Thanks!

Great friendlyfast efficient service and great web site!

Jack is superb at providing training, he is always very clear, helpful and friendly. Jack goes above and beyond to ensure you are equipped with the knowledge you need.

Working with Sarah at VS is a complete delight. Her authentic, and passionate approach towards everything social is truly inspiring. She shows a huge love for what she does through her willingness to help you succeed and understand too. From our one-on-one catch-ups, to really strong and effective email communication she has pioneered in making sure I am confident to take on anything! Nothing has been too much trouble, she's patient, kind and so knowledgeable in her sector- you can trust that she wants your social accounts to drive the best results! I look foward to 2024, with Sarah on my team!

Visualsoft has been our e-commerce platform provider for several years and has worked closely alongside us to support our continued growth. We have numerous additional retainers with Visualsoft, one being CRO, where Heather who leads up their team is super supportive and regularly shares opportunities that have helped enhance our conversion rate.

Have been working with Visualsoft for some time now. They are always friendly, reliable and professional, giving us the best advice and the best ROI possible. Definitely recommend.

Jack at VS is incredibly helpful and his training sessions are fun and informative. The training sessions have been very beneficial to our business and have definitely improved the way we are able to use the platform. So if you have any areas on VS that you aren’t confident in, book a training session.

We joined Visual soft last year and are pleased with how the account is growing,thanks to our account manager Nav ! we hope to see some future growth next year and have a bigger and better 2024

The training provided at Visualsoft by Jack has always been very easy to understand and allows you to do more things within the admin yourself, instead of raising tickets for the tech team to do for you.

Very knowledgable team.
Have worked with visual soft for around 2 years now. Always very supportive and keen to get results.

Working with Harriet Langan and Carli McNaught in the creative team has been an absolute pleasure. I'm very happy with the results so far and can't recommend them enough. Thank you Harriet and Carli for all the hard work bringing our projects to life!

One thing about Visualsoft is training, you cannot fault their comment to training new clients on their platform. Whether its training videos or one to one training which is easy to book online. Also support on how to create/manage special events through the year, Black Friday, Christmas, Special Offers. All the training with Jack has been most helpful, friendly and professional.

Since Natalie Coulson and Kev Oliver became our Visualsoft team we've had nothing but exceptional service. Both their dedication to keeping us updated, informed and looked after has been fantastic,what a superb team!

We have been with Visualsoft since 2011. We couldn't be more happier. Friendly service and very professional services. Looking forward working with VS even closer in 2024 with them working on our marketing.

Always excellent service - James is very helpful.

Would highly recommend!

Since 2018 I've partnered with Visualsoft for their solid retail platform with an amazing and expansive team of experts to plug into my needs. Driven and coordinated excellently by my long-standing Business Growth manager, Jonny Macklay.