Volksmaster Reviews 

615
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Kept well up to date with my Mot & service, informative video highlighting anything that needed attention along with pricing. Quick service had my car back in no time at all, team are all lovely to de... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First impressions- met with a smile and professional greetings from both Amanda and Stacy. I knew my vehicle would be in good hands from the minute I left it there. They did not disappoint. When I col... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic service and very professional. I'm really impressed how they operate. The provided and quite a lengthy health check video of the car which is a great touch. Can't fault their work eth... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Had my VW ID4 serviced by these guys. Good service, all done in a timely fashion, you get the video just like main dealer. They are approved garage and knock spots off main dealers prices. Highly... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autobedrijf/Garage
  2. ook in
  3. Autorestauratie
  4. Autoschadebedrijf
  5. Autoservice
  6. Uitdeukservice
  7. Voertuiginspectie

Geschreven door het bedrijf

Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

615 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(615)

298 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Passat cooling system.

No nonsense approach honest quick, and carry the work out to a high standard. Who needs lying dealerships who rip you off. With no respect. Thanks bury volksmaster. Steve manager and staff.

14 april 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thanks Paul for the 5-Star review and great comments :)

Beoordeeld met 5 van de 5 sterren

Excellent service from the professional…

Excellent service from the professional team at Heywood as usual. Recommended thank you.

13 april 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you for the 5-Star review! We are pleased you were happy with our services :)

Beoordeeld met 5 van de 5 sterren

Repairs on audi a6

Good service and work,kept updated and Well informed by Amanda who was excellent

14 april 2026
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Antwoord van Volksmaster

Many thanks for the 5-Star review and great comments, Graham!

Beoordeeld met 5 van de 5 sterren

Volks master Ashton Road.

Volks master Ashton Road.
What can I say, I know why they are the specialist I bring my car over from Wales to these guys. I had my car in four different garages over here in my area charged me a fortune and car was worse than it went in. My brother in law takes his car to Volks master Ashton road and recommended them so I did they have sorted my car right out diagnosed every problem and fixed it still need to go back a few more times to get my car spot on but at least it is getting there now. All staff are very friendly and accommodating. Big shout out to Kat on reception. You get a cracking video of your car while they inspect it totally transparent. Real technicians obviously trained by old school lads. Seriously take your car here.

10 april 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Adrian, It’s a long way to come, but we’re glad we could make the trip worth your while! There’s nothing worse than paying a fortune and getting a car back in worse shape, so we’re just happy to get you back on the road properly. We’ll let Kat know she’s a star! We believe in being transparent, so we're glad the videos help you see exactly what we see. Thanks for the great comments and 5-Stars :)

Beoordeeld met 5 van de 5 sterren

Great Service

I’ve used Volksmaster Bury for almost two years and they’ve been great. Staff are knowledgeable, friendly and helpful.

9 april 2026
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Antwoord van Volksmaster

Thank you so much for the great comments and 5-Star review, James :)

Beoordeeld met 5 van de 5 sterren

The staff are fabulous and really…

The staff are fabulous and really helpful. Quote given before work and did not change. Process was really easy and professional. Will be using from now on for my daughter's VW. Half the price of VW itself. The reception girls are a friendly bunch. 5 star from me.

1 april 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you so much for the 5-star review! We’re thrilled to hear you had such a smooth experience with us. We know how important it is to have a reliable place for a family member's car, so we’re honored that you’ll be trusting us with your daughter’s VW moving forward. Our reception team will be so happy to hear your kind words—we’ll see you both next time!

Beoordeeld met 5 van de 5 sterren

Positive Experience at Volksmaster

Recently took my Audi TT for a full service. First time I've used Volksmaster. Overall very positive experience with updates provided during the service to advise on progress of work and collection time. Follow up made the next day to ensure there were no issues. Video of vehicle condition helpful. Professional service - main dealer standard with personal touch.
Only concern related to parking. Once completed the car was moved to a public road - it wasn't a major risk but I would have preferred the car to have been kept on the forecourt.

30 maart 2026
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Antwoord van Volksmaster

Hi Mark, thanks so much for the great comments and 5-Stars - We are pleased you were happy with our services. Apologies for the parking, we are looking at ways to manage this better :)

Beoordeeld met 5 van de 5 sterren

Took my audi A3 for inspection due to…

Took my audi A3 for inspection due to unusual noise, issue diagnosed and repaired on the same day!! Car now runs perfect. Great customer service. Also had a follow up phone call to make sure I was happy and everything was ok with the car. Will be returning for future work! Thanks.

27 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you for the 5-Star review, Sean! We are pleased you were happy with our services :)

Beoordeeld met 5 van de 5 sterren

Highly recommended. Great local service

Friendly service, as planned smooth drop off and job completed in good time and clear communication.

ONLY slight gripe, and it's small. I know site is short on space, and vehicles are parked locally on street or adjacent apartment car park. Writing the ACTUAL location on the back of the paper tag attached to keys when your staff park it up would be helpful, instead of customers walking about in the rain trying to find their own car (mine was right up near the Courts) after being sent to adjacent car park or on the road outside.

30 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi thank you for the 5-Stars and great comments. We are happy you were pleased with our services! Also, apologies for the parking issues. It is something we are looking into and what you have suggested is a great idea. I will feed this back and see what we can do to resolve this :)

Beoordeeld met 5 van de 5 sterren

Great customer care

Great customer care from the ashton road branch, last minute booking, kept upto date thought the day. Bringing all my cars here

16 maart 2026
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Antwoord van Volksmaster

Many thanks for the 5-Stars and great comments!

Beoordeeld met 5 van de 5 sterren

Helpfull high quality service at a good price from Volksmaster

Ive been a customer at Volksmaster ever since it opened, first with Volkswagens and now with a BMW. Its a totally reliable company with well informed staff. Last week was a good example. I had an MOT and a new battery. Helpful comments and no unnecessary repairs proposed. Jack the technician who fitted the battery showed me how to take the boot apart to disconnect the battery when I am away for long periods ... the sort of help that is very rare from main dealers.

26 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Anthony, we are pleased you were happy with our services and are appreciative that you highlighted that our technician showed you how to take the boot apart to help you in future. Unlike main dealers, we like to advise our customers as much as possible so that they understand their cars better, rather than gate-keep the information so that we can squeeze every penny like the dealers do . Thank you for the 5-Stars!

Beoordeeld met 5 van de 5 sterren

First class service as always.

I have been going to Volksmaster for years, I have trusted them with my polo, golf and recently with my T6 campervan. They have always done a first class job from start to finish the use of top quality parts is reassuring and adds to the confidence I have in them, from the first experience I had with them it was no surprise to me to see them go from strength and live up to their motor confidence in quality. Keep up the great work guys 👍

20 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi David, thanks so much for your continued support over the years as well as your great comments and 5-Stars! We are pleased you're happy with our services :)

Beoordeeld met 1 van de 5 sterren

After paying £105 for an initial…

After paying £105 for an initial inspection of my Audi Q3 I was asked to rebook a further two hours for more inspection a further £210 !! I had an appointment today at 10.00 - I returned at 12.00 and the car had not been touched saying they had been very busy !!! No call to explain- killing two hours in Heywood is no mean feat !! Be warned.
Update - the manager called me today (26th) with apologies and an offer to half the two hour inspection cost and collect and deliver my car ! A very appreciated gesture - all good !!

25 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Steve, We had an unexpected staffing issue on the day of your booking which put us behind by a couple of hours, this is a rarity and we still ensured the inspection was carried out that day. Further to this, your vehicle did require further testing which isn't our fault. We feel it is unfair for you to leave a 1-Star review, especially since you're booked back in with us at the beginning of April for the additional testing.

Beoordeeld met 4 van de 5 sterren

Pleasant staff and up front with…

Pleasant staff and up front with services and prices, an all round great experience (Including the Licorice!) except for one issue.

Lack of toilet facilities for customers (which I partly understand) my journey from home to Volksmaster Ashton Road, Oldham should have been approximately thirty minutes but turned out to nearer ninety minutes because of roadworks/traffic. I was forced to use a nearby local establishment for an urgent PNB.

Had I been accommodated for a PNB at VM, I would have awarded them a five star review vice the four star review.

23 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you so much for the kind words about our service! We’re glad we could get you back on the road. Regarding the restroom, we apologize for the inconvenience. Because our facilities are located at the back of the workshop, insurance and safety regulations prevent us from allowing customers to walk through the active work area. We appreciate your understanding and look forward to seeing you again!

Beoordeeld met 5 van de 5 sterren

First time we have used Volksmaster

First time we have used Volksmaster , we had two cars serviced their and had a very good experience and will be using them again.

17 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Chris, Thanks so much for taking the time to leave us a 5-Star review. We are pleased you were happy with our services :)

Beoordeeld met 5 van de 5 sterren

Great service

Great service , always try to give an appointment that works with me being self employed, from dealing with receptionist to picking my vehicle up the service is quality.

20 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you for your 5-Star review :)

Beoordeeld met 5 van de 5 sterren

A much better alternative to VW Main Dealers

Superb service all around. Lovely staff, great communication, great offers including discount on MOTs etc.

I've switched from main dealer servicing to Volksmaster Bury for future work on my 23 plate Golf.

20 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Scott, it's great to welcome you aboard. Thanks so much for your trust and business as well as the 5-Star review :)

Beoordeeld met 1 van de 5 sterren

I put my car in for a diagnostics to…

I put my car in for a diagnostics to find out what was wrong with my car they told me it was the head needed skimming water pump cam belt changing wanted 3500 to fix it I tuck my car back 100 pound it cost me for the diagnostic I then took my car to another garage to be looked at and it was not what they said it was the turbo and the price to fix my car was a lot cheaper then they quoted me this company was telling me work needed doing when it didn’t they want me to pay for work that didn’t even need fixing

23 november 2025
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Sean, you came into us 3 months ago to apply to have the repair carried out by your warranty. We stand by our findings and stress that the work does require completing. There is a huge difference between a temporary repair and a correct repair :)

Beoordeeld met 5 van de 5 sterren

Transparent pricing and good…

Transparent pricing and good communication. The video walk around of my car was clear and they took the time to go through the diagnostics. Definitely recommend.

20 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Thank you for the 5-Star review - We are pleased you were happy with our services :)

Beoordeeld met 5 van de 5 sterren

Once again I bring to you a 5 star…

Once again I bring to you a 5 star rating for Volksmaster. This time I had the pleasure of entrusting the experts with rectifying a couple of bodywork issues on my Golf GTi. From start to finish, I was kept in the loop, there was no fuss and was delighted with the service. I cannot recommend Volksmaster highly enough and I will certainly be calling on their expertise again.

16 maart 2026
Review zonder uitnodiging
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Antwoord van Volksmaster

Hi Chris, we are pleased you were happy with our services and quality of repair. Thank you for taking the time to leave us a 5-Star review :)

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