Watermans Accident Claims and Care Reviews 

Highest praise deserved from start to finish of the process.
My claims handler Johnny Richardson was thoroughly professional,a source of good expert advice and kept me up to date throughout.
I have no hesitation in recommending Watermans for loss recovery.

Following an accident I was recommended Watermans solicitors which I must say "have been tremendous in their work."
The staff there have kept me updated all the through right up to the completion of the case.
They have given me honest and professional advice during this time.
It has all been conveniently undertaken with emails and telephone calls which was easy for me.
I'd like to thank John Dillon as this is who I have been working with.
Good outcome !

Very professional company, with friendly helpful staff.
Secured injury compensation for my daughter in the timeframe stated and are currently sorting out legal procedures for my claim as the funds offered were not adequate.
Would definitely recommend using this company!!!

Good service , helped with physio costs up front

I am currently claiming with them are they are just dragging their heels. William sives was handling my claim he never kept me updated I always had to chase him up. He has now left the company and my claim gets passed from handler to handler. I was offered a settlement but the 3rd party are now delaying it as long as possible I was told it would be paid to me in 2 to 4 weeks and it's nearly 8 weeks now. This has been dragging on for 2 years.

Highly recommend. Professional and prompt service. Thanks Heather Tierney for handling my claim, I'm very pleased with the outcome.

The company works in high level . Kind and professional way . Thanks

Could have been better as my settlement a was happy with but 15% I think is a bit much and plus a got told a would have it within 7days so I expected the money to be in my account but when I called a got told another 5 workings for check to clear so in my opinion I should have asked yous to just send the cheque to me rather waiting on you'd clearing it

One of the solicitors Alison handled my case brilliantly and certainly more than i could have asked for, i was pleased with her work as she couldn't have helped me anymore than she did. I would certainly recommend watermans as they were quick and helpful during my case.

Thanks Alison.

would use them again thank to Heather Tierney for her help and wish you all the best in the future

Very professional firm, excellent, would certainly recommend without hesitation. Just a pity they only do Accident Claims as I would be getting them to deal with everything that required legal representation (and I worked for 42 years in the Legal profession! ) Many thanks to Alexandra Robertson and everyone else involved in my successful claim.

Advise anyone who gets a "call about your accident" dont think its a prank call, it may be the one that brightens up your day, it certainly did mine.

Thank you Watermans.

Mrs Jayne Gallagher.

Efficient, proffesional, so happy with the service

I was involved in a motor accident which was entirely the other drivers fault. The other driver did not admit liability to me and also never let me have his insurance details. I wrote a short paragragh of what happened for Watermans to then persue. That was the only details about the accident I ever needed to provide throughout the whole process.

A few months later I received an amount that exceeded my expectations.

I want to thank John Kelly, my claims handler, who was always prompt and efficient when replying to any of my queries and kept me informed as to where things were at any given time.

I still cannot believe how simple this whole process has proved to be.

I was involved in a motor accident claim. I would like to thank Craig Armstrong for his excellent service throughout my claim - he is knowledgable, answering every question I had throughout and responding quickly to all correspondence. I cannot thank you enough for all your help - the other party admitted liability and I received a settlement fee surpassing all my expectations.

I would also like to thank Craig for the time he took to organise around me - as I am overseas in Australia - in setting up a conference call with a medical expert. I realise this would have been time consuming and tricky to organise given the time difference but with Craig it was hassle free and completed in a timely manner. I would definitely recommend Waterman's.

I contacted Watermans after initially contacting a wellknown personal injury claimline who referred me to a different solicitors who had advised me after six weeks that I had no case.

I contacted Watermans for a second opinion and found that not only did I have a case, Watermans had the other side admit liability within a matter of weeks! Throughout the entire process, I found my solicitor at Watermans to be extremely efficient, professional and approachable - she kept me informed at every stage and was always happy to answer any questions I had along the way.

My case was settled out of court in a matter of months and with a substantial settlement, far far more than I had ever even hoped I would get.

I would not hesitate to recommend Watermans to anyone seeking representation in a personal injury case. They were amazing and I couldn't thank them enough.

Very good outcome thanks to John Kelly from the Edinburgh Office.

Brilliant communication all through my claim period.
Would recommend anyone to use this company.

Thanks again.

Very good outcome and excellent service. Thanks again.

Many thanks to all in the Edinburgh office, especially Johnny.

I couldn't be bothered with the hassle of my own claim, so handed it over to Watermans.

Best decision I ever made. They took all the heat off of me - kept me updated - and led to a satisfactory conclusion.

Will use you again - this time, from the beginning

Quick service from claim handler and even when I didn't have all relevant information they worked behind the scenes making sure I had every chance of a successful claim and in the end managed to reach a figure more than what I had expected. Really fast responses any time I had any questions or help.

Nothing but praise for this company - John Kelly in the Edinburgh office was fantastic. Claim was stress and hassle free, was updated at regular intervals. All in all a vey professional company.