West end DJ was the perfect choice. Not only did they deliver quickly but on the day I asked for and refunded the money paid for the Saturday delivery. I am delighted with my Technics 1200s and will b... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Good value Microphones and work as expected. Would be 5 stars except item was not in stock so had to wait but website said 48 hour delivery. BUT still good value and equipment.
Bedrijf heeft geantwoord
Great Product Description, found easily what I looked for with ChatGPT and fast delivery. The only thing; it was a gift and a discreet package option would have been great.
Bedrijf heeft geantwoord
Amazing prompt service. All staff were quick to resolve issues no matter the query. Highly recommend ! Great deal received via the phone on my Technics decks despite the original online order not bein... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DJ and music production equipment for DJs and producers from West End DJ, London's DJ store offering DJ equipment at the lowest prices with 0% finance available over 18 months (subject to status). We offer DJ equipment deals with free next day delivery in the UK on orders over £50
Contactgegevens
10-12 Hanway Street, W1T 1UB, London, Verenigd Koninkrijk
- 02082086988
- info@westenddj.co.uk
- www.westenddj.co.uk
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van WestendDJ Ltd
Thanks for your review Gareth.
Best regards
Gavin
Support the community
Competitive prices, nice staff, super fast delivery, support local businesses like this in our DJ community!
11 februari 2026
Antwoord van WestendDJ Ltd
Thanks for your review.
Best regards
Gavin
Fast delivery great prices
First time I've used this company but I would definitely recommend, fast delivery, great price, they did everything right.
10 februari 2026
Antwoord van WestendDJ Ltd
Thanks for your review.
Best regards
Gavin
Antwoord van WestendDJ Ltd
Thank you for your review David.
Best regards
Gavin
Antwoord van WestendDJ Ltd
Thanks for your review Bruno.
Best regards
Gavin
I ordered and paid.
I ordered and paid. I was told when it would arrive...... and it did! That's all I require from an online purchase. Brilliant 👏.
9 februari 2026
Antwoord van WestendDJ Ltd
Thanks for your review Duncan.
Best regards
Gavin
Go anywhere else!!
Terrible customer service, if you order for next day delivery it doesn’t come if you want a refund they make it as hard as possible to get one if I was you I’d recommend anywhere else but here. I’m still waiting on my refund 2 weeks on and the order I ordered is 10 minutes away from me as they used DPD as delivery service but it’s down to westend dj to get in contact with DPD to get there parcel but still have not but I would shop elsewhere
2 februari 2026
Antwoord van WestendDJ Ltd
Hi Steven,
I've checked the notes for your order and can see that you completed the checkout at 7:39pm on Friday January 30th. As this was after our delivery cut off, we picked and packed the goods on Monday February 2nd for dispatch but DPD did not collect from us until Tuesday February 3rd.
After your item had been collected by DPD you contacted us on February 3rd and the notes on file indicate that you wished to switch to two alternative products and so we requested that DPD return the shipment to us so that we could facilitate this change.
We have since cancelled your order with us an issued a refund. Westend DJ requested that DPD return the shipment to consignor on both February 3rd and again on February 6th as the shipment was moving backwards and forwards through the courier network.
Occasionally our courier partners can slip up, and we have to take responsibility for this, although DPD has still not returned the goods to us - we have issued a refund as requested. We're sorry for any inconvenience caused.
Best regards
Gavin
Antwoord van WestendDJ Ltd
Thanks for your review Matt.
Best regards
Gavin
Item not delivered and no contact
Item not delivered to my door, not even a ring on my doorbell and instead of even a phonecall, was taken miles to a Superstore, instead of two closer drop-off points.
As I dont drive and have no photo ID I cant get said package so I guess thats money down the drain.
2 februari 2026
Antwoord van WestendDJ Ltd
Hi,
Sorry to hear that your delivery hasn't been delivered to your door. I've checked back through the order details and can see that there's no phone number provided, this means that all of the delivery information has been communicated by email and I can't give you a call to get things resolved.
As the item is still at the pick-up store, we can have it returned back to us and attempt delivery again, I'll drop you an email today to work out a solution as I can't find any other communication from you relating to this.
Best regards
Gavin
Antwoord van WestendDJ Ltd
Thanks for your review Sabri.
Best regards
Gavin
Great customer experience
Bought the XDJ AZ - but it was defective (not their fault!). Westend DJ quickly organised a courier to collect the unit and I had a replacement sent to me within a week. Really happy with the customer service.
16 januari 2026
Antwoord van WestendDJ Ltd
Thanks for your review Simon, sorry to hear that you received a defective unit but I'm glad we were able to get a replacement sorted for you.
Best regards
Gavin
good service
16 januari 2026
Antwoord van WestendDJ Ltd
Thanks for your review Jamie.
Best regards
Gavin
Antwoord van WestendDJ Ltd
Thank you for your review.
Best regards
Gavin
Excellent service once again
Products, prices, service and delivery all excellent.
It’s not my 1st order from West End DJ and won’t be my last. Thank you.
15 januari 2026
Antwoord van WestendDJ Ltd
Thank you for your continued custom and taking the time to write this review.
Best regards
Gavin
Great online service
Great online service. Very quick delivery and the communication from start to finish was brilliant
29 januari 2026
Antwoord van WestendDJ Ltd
Thanks for your review Neil.
Best regards
Gavin
Asked for some advice
Asked for some advice. Got a professional answer. So I ordered the item super fast delivery.
Just what I needed.
Thank you.
28 januari 2026
Antwoord van WestendDJ Ltd
Thanks for your review Thomas.
Best regards
Gavin
Great service
Great service. Received my order quickly and in perfect condition. Would order from them again.
27 januari 2026
Antwoord van WestendDJ Ltd
Thank you for your review Piers.
Best regards
Gavin
Antwoord van WestendDJ Ltd
Thanks for your review Scott.
Best regards
Gavin
Great Service and supper fast delivery
Great Service and supper fast delivery, will not hesitate to use these guys guys again,
12 januari 2026
Antwoord van WestendDJ Ltd
Thank you for your custom and taking the time to leave a review Carl.
Best regards
Gavin
A great service very efficient and with…
A great service very efficient and with s superb product at hhd enc of it many thank.
26 januari 2026
Antwoord van WestendDJ Ltd
Thanks for your review Richard.
Best regards
Gavin
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.