Highly recommended and amazing service. Had a problem with the order going through twice,the next day received a phone call querying the order and checking that if it was a mistake..upon verifying th... Toon meer
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Lees wat reviewers zeggen
What a great company to deal with, the bike arrived when they said it would ,they are professional and friendly. Although the bike was slightly damaged on arrival, ( I suspect not a fault of theirs )... Toon meer
Having recently purchased wheels tyres and tpms sensors, I am delighted with all and need to re assure anyone that has probs with tpms light on? Don't panic as Wheelbase will sort it all out for you a... Toon meer
Price was very competitive already however a discount coupon was provided with minimal fuss and then shipping was free - very rare these days. I will definitely order from them again. Shipping was als... Toon meer
Bedrijfsgegevens
Over Wheelbase
Geschreven door het bedrijf
Welcome to the UK's largest Cycle Store. We stock one of the UK's biggest selections of bikes from 15 of the world’s best brands like Trek, Cannondale, Cube, Cervelo, Brompton, Santa Cruz, Scott, Orbea, Whyte and Yeti to name but a few. Plus, the very best in clothing and equipment to help you enjoy the ride.
Today we are Wheelbase.co.uk, Wheelbase Lake District, Wheelbase Darlington and Wheelbase Yorkshire. We pride ourselves on being an inclusive and friendly store for everyone who loves cycling, whether that be road cycling, mountain biking, touring, commuting, family riding or e-Bikes.
We are a team united by a passion for bikes and we have a wide range of cycling experience amongst our sales staff, mechanics and mail order team.
Our passion for cycling is invested back into the sport through the sponsorship and support of our British Elite road race team Wheelbase CabTech Castelli.
Now in its 12th year, we hold our annual MTB demo weekend in April, attracting up to 250 riders to our Lake District store, often in spite of the wet Cumbrian weather. We have a great community of cyclists here in the Lake District and there are plenty of events going on throughout the year, including the Fred Whitton Challenge in May and 3 Valleys Challenge in June. We offer backing to local organisations where possible and are great supporters of Kendal Cycle Club and Fix the Fells.
Visit us online at www.WHEELBASE.co.uk or in one of our three stores in the Lake District, North East and Yorkshire.
Contact us via Customer CareContactgegevens
Mill Yard, LA8 9LR, Staveley, Verenigd Koninkrijk
- 01539821443
- Info@wheelbase.co.uk
- www.wheelbase.co.uk
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to find and order what I was…
Easy to find and order what I was looking for on website,fast despatch and arrived well packaged, only let down by Royal Mail taking 48hrs to deliver24hr service but not wheelbase fault and I would order from Wheelbase again.
Brilliant ordered and product delivered…
Brilliant ordered and product delivered very quickly !
What a great company to deal with
What a great company to deal with, the bike arrived when they said it would ,they are professional and friendly.
Although the bike was slightly damaged on arrival, ( I suspect not a fault of theirs ) My complaint was dealt with immediately and I was reimbursed straight away for repair costs, I wouldn't hesitate to deal with them in the future
Great service very happy
Fantastic
Fantastic, swift service, excellebt customer service when an issue raised, certainly be a returning custimer 😃
Absolutely brilliant and hassle free…
Absolutely brilliant and hassle free experience, within 1 week of placing my order the bike was delivered to my door, had 2 calls from to keep me updated on what was going on also.
Excellent service and highly recommended
Highly recommended and amazing service.
Had a problem with the order going through twice,the next day received a phone call querying the order and checking that if it was a mistake..upon verifying that it was they refunded one of the orders and proceeded to send out the other...excellent service,will definitely be using this company more often.
Great service with great after sales. …
Having recently purchased wheels tyres and tpms sensors, I am delighted with all and need to re assure anyone that has probs with tpms light on? Don't panic as Wheelbase will sort it all out for you and all very easy. I recommend them in all areas. Thank you all at Wheelbase.
Great product
Great product, very easy to navigate web site and zero issues placing and paying for my order.
the price was very competitive and the…
the price was very competitive and the delivery time was exceptional
Found what I wanted at a great price…
Found what I wanted at a great price and delivery was super quick. Really happy!
E bike arrived super well packaged and…
E bike arrived super well packaged and ready to ride! A few things to do like put the pedals on and I was off.
Superfast delivery 👌
Great products, prices & service
Great products, priced really reasonably & communicated excellently throughout
Delivery was delayed by 7 days
Delivery was delayed by 7 days, although I did receive a refund for the bike assembly service because of the delay. When the bike finally arrived, the front brake was squealing and the rear tyre was wobbling from side to side. I reported both issues and was offered a free electric pump. I appreciate the gesture, but that's not really the point. When you spend this much money on a brand-new bike and pay extra for the “Ready to Ride” service, you expect it to arrive properly checked and ready to ride. Unfortunately, that wasn't my experience.
Amazing service
Great advice over the phone. Convenient delivery options. Best packing I've ever seen. Would recommend to a friend without hesitation.
Arrived quickly buy unfortunately thry…
Arrived quickly buy unfortunately thry were the wrong size so I returned them the next day.
The service was fast and efficient
The service was fast and efficient, and the overshoes were at an excellent price.
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