White Hart Hotel Reviews 

29
TrustScore 3 uit 5

3,0

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Beoordeeld met 3 van de 5 sterren

We stayed for 2 nights in August and were disappointed by the cleanliness of our room. I did take pictures of the dust on floor lamp which was so thick I started to write clean me on it , bedside lamp... Toon meer

Beoordeeld met 1 van de 5 sterren

After all the money spent on refurbishing this hotel you think they would invest in more for snagging not the best experience staying here the staff did their best. Room not properly cleaned or hoover... Toon meer

Beoordeeld met 1 van de 5 sterren

Went to the restaurant for Sunday lunch, to say the food was mediocre was to give too much credit. The beef was very chewy and not cooked enough, the lamb I was told tasted nothing like lamb, the p... Toon meer

Beoordeeld met 5 van de 5 sterren

My friend and I popped in, on spec, with no prior knowledge, just for lunch on a day out in Lincoln. We sat in the bar, in a warm & welcoming atmosphere and received attention from all four of the st... Toon meer

Bedrijfsgegevens

  1. Restaurant
  2. Hotel

Informatie afkomstig van verschillende externe bronnen

Luxurious hotel in the heart of Lincoln, with stunning views of the Cathedral and Castle. Contemporary restaurant & cocktail bar. Best rate guaranteed.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

29 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,0

Alle reviews

(29)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Worst stay

Stayed at the Original white in Ringwood, the price of the room and the size was ridiculous. The room was filthy, mould on the skating boards [ have pictures). The mattrass towards the door had a massive hole in it found out when I sat on the bed and got poked. In the early hours of the morning around 6 am two guys are dragging bins and talking on top.of their voice. Worst hotel I ever stayed in.

26 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As a wedding photographer

As a wedding photographer, I have had the privilege of capturing some beautiful memories at the White Hart Hotel. Located within the heart of Lincoln's historic quarter, this hotel offers a traditional setting with a modern and refreshing approach. The spectacular views of the awe-inspiring Lincoln Cathedral and the ancient Castle create a picturesque backdrop that makes this venue a photographer's dream come true.
The rooms at the White Hart Hotel are spacious and comfortable with modern facilities that make it easy for the bride and groom to get ready and relax before the big day. The hotel's staff encourage guests to unwind and rest, which is the perfect way to prepare for the wedding day ahead.
The award-winning Restaurant & Bar is a major highlight of this venue and offers a fantastic dining experience for guests. Whether you're looking for a romantic dinner or a place to celebrate after the wedding, this restaurant provides a warm and welcoming atmosphere for all.
In conclusion, the White Hart Hotel is a wonderful venue for a wedding and I would highly recommend it to anyone looking for a traditional yet modern setting. Whether you're a bride and groom or a wedding photographer, this venue will provide an unforgettable experience.
Kindest regards
The Kensington Photographer

26 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly :)

The bar staff were very friendly and made it a thoroughly enjoyable experience. The most noteworthy were Alana (sorry if I spelt that wrong), Vedan, Adam and Elena. The food was incredible too. Thank you all x

12 januari 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

We visited the bar and restaurant

We visited the bar and restaurant. The prices were above average yet the toilets were not looked after, no toilet paper in the ladies.
We ordered two steaks and both were not cooked as we had asked, when we told the waitress she said the chef agreed they had been cooked wrong however the chef was going home!! We left without eating

24 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Stayed for two nights 6th and 7th May…

Stayed for two nights 6th and 7th May 2022, we were allocated room 103 my friend room 351, we payed £150 a night for what was supposed to be an Executive Room, on entering the room there was a small area with a two seater couch tv and tea coffee facilities, down three stairs to the bedroom, old antique wardrobe kept level by a doorstopper on either side of the wardrobe, two other antique tables one with glass top which was filthy underneath the other was stained and filthy, secondary glazing was jammed and let in so much noise on our first night needless to say no sleep on the Friday night reported it Saturday morning not even an apology just we will try to get it fixed, Bathroom was filthy with a absolutely disgusting extractor fan fixed into the window which was absolutely disgusting, no bath robes.
Saturday night again no sleep as there was a wedding function and our room was above the door where people were going out for a cigarette screaming and shouting and swearing 🤬 this went on till 00:50 hrs.
breakfast both days was not good 20mins wait for a pot of tea 40mins wait for cooked breakfast wouldn't have minded if the breakfast room was busy but it was half full at 9.
When leaving on Sunday and paying our room we weren't even asked if we enjoyed our stay or even a thank you for staying with us.
My friend in room 351 had to take her luggage up to the 3rd floor herself as the old antiquated lift was broken this we were told has been an ongoing problem for years Engineer said this, she never even got asked if they could help her with her luggage up the three flights of stairs, Friday night my friend had to sleep on top of the bed as a spring had pierced through and was catching her back, she went to reception to ask for the mattress to be turned they said fine again no apology for a bad night's sleep.
Our rooms were no way anything at all that were advertised on the hotels website or we would never ever have booked to stay in the hotel at £150 a night.
Thankfully we took photos of our rooms and will be addressing this as we feel the rooms on their website are not rooms they are allocating to customers.

2 juni 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dubious text charging for booking a…

Dubious text charging for booking a table in the restaurant

The lunch for four was reasonable. The restaurant was not busy and the service was acceptable (although the bread ordered with the first courses arrived way after we had all finished our first course) but the reason for writing this review is as follows: the White Hart has coupled up with OpenTable.com to, and I quote, "manage our bookings in the restaurant". This, in itself, is not the issue. The issue is that once I had booked the table for four by phone I then received, a few days later, a text asking me to confirm the booking at the restaurant by pressing 1 or cancelling the booking by pressing 0. Naturally, as the text mentioned the White Hart restaurant and knew the time and date of the booking, I pressed 1 and sent the text back confirming the booking. I was then made aware by EE (my phone company) that this text had incurred a 15p charge plus a service charge (whatever that is). I mentioned this to the manager and he said he had no idea this charge was being levied and that he was grateful for being made aware of this sharp practice. No apology for giving my mobile number to a third party without my permission thereby breaking data protection regulations. No ackowledgment that this is clearly a racket to make money at the expense of unsuspecting customers. Such a shame that a decent restaurant has involved itself with this sort of arrangement. Really not keen to fall for this again and would suggest to people that they do not allow the White Hart to give your contact details to a third party company out to make a fast buck. I can't help wondering why a reputable establishment like the White Hart is doing this and supposedly not knowing what is going on. A bit of a let down, in truth.

22 november 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Great location, shame about the hotel

Great location, good first impressions, but then it goes downhill. As with the previous reviews the room given (103 ) was above the alleyways and very noisy. People chatting very clear and load, dragging of cases and other items, mostly in the early hours. Unfortunately our stay was five nights and didnt complain or ask for a room change, as didnt realise it would be every day !!!. Did mention on checkout, but this fell on deaf ears. The room itself was large and comfortable, but not a relaxing quiet holiday. I would not choose to stay here again

13 juli 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

You could be so good!

You could be so good!
Fantastic location.
Why do you choose to be so awful?
Booked direct.
First room 900 degrees (window would not open)broken shabby furniture tap you couldn't turn off.
Inital complaint to management ignored.
Second room freezing radiator not working. Condensation so heavy obscuring view of cathedral.
Noisy room mixture of fans, neighbours (normal conversation level), toilet flushing (from other rooms), showers, doors banging.
Calls to reception unanswered.
Inconsiderate staff.
Expected much more.
Breakfast vile. Evening meal (room service) good.
Empty resturant get seated facing the loos next to service area. Lovely.
Just don't bother.
Same complaints as other reviews so obviously falling on deaf ears. Gave up. Glad it was only a one night stay.
Such a shame could be amazing.
I would not currently rate this hotel as 3 stars.
Location only saving grace.
To properly upgrade look at maintenance, radiators, taps, showers and sound proofing. Dont think stained, chipped veneer furniture with missing handles and a draw without a base is an acceptable standard.
Food - breakfast quality considerations. Fresh ingredients, proper OJ, better bread, better coffee. Add hotel information to rooms even a printed sheet if it's a covid issue? Answer phones or redirect calls to dead areas of the hotel where staff are free. Give people the exit code to the car park when they are leaving. Don't lock them out of their room when they haven't checked out. Childish petty behaviour.
It's not rocket science.
Come on you can do better. Look at your reviews and act on them.

24 mei 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Christmas party SHAMBLES

Party of 11 booked ,we were advised to pre order drinks 1st disaster

On arrival,only A small amount of pre order drinks on table, trying to get the balance was a joke no body knew who was in charge of getting it.

Not enough waiting staff for food,took forever to get the meal served
Food was at best same as I would buy at a cheap supermarket
Tiny cold quiche an 4 bits of rocket

Main meat ok Veg must have been on the boil all day and just mixed /thown onto communal serving plate all 6 types in a heap Looked like leftovers
Veg nut roast.......whichever cook picked up 2 packets labelled vegetarian ,open up what looked like dog food and mixed it with packet #2 pickled red cabbage and thought that works.....needs shooting and as for the non existent head chef that may have agreed to send it out

Pudding Choc tart....clearly portioned up hour before and subsequently dried out ,like eating cardboard

During the evening we cleaned our own table of empties as it became overflowing with bottles and empty glasses ,nobody else’s tables were cleared, during the meal at most ther was only 1 person at the bar serving so the queue was huge,especially when you are only trying to retrieve your PRE ORDERED drinks ,that know ones whose in charge of sorting it

After the meal WE even had to pick up and move our own large(11 person) table
And chairs to make way for the dancing area

Summary

Not enough staff
Pre order drinks no one has a clue asked 5 people,
food .... Supermarket quality not fresh or made in the hotel kitchen
Mark out of 10 Just about a 2......
For the reputation of the White Hart,it is an extremely poor do
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1 december 2019
Review zonder uitnodiging

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