Wirquin Ltd Reviews 

Absolutely spot on products from these folks.

The products are great and to be honest if you can’t install these then you wouldn’t be able to install anything else by any other brand. Step away from the pipes and get a professional in.

I am annoyed about people giving 1star reviews because they didn’t get a freebee from a show yet! Come on guys, this is not a good enough reason to damage a company’s star rating. Yes I’m was a while in the post but 1, there were thousands of trades people at that show and 2, don’t be so tight! Don’t wait for a freebee. Buy one and if you don’t like it return it like you would normally.

I went to a recent trade show at the NEC and got talking to the Rep. He talked me through the range and the benefits. He promised me a sample and it arrived after a couple of weeks and it’s Brilliant. I won a bottle trap on the stand with one of those claw picking machines. I can’t fault the products and are way superior to the cheap stuff some merchants push. Brilliant and will never buy anything else now!!

Toilet Syphon did not work, looked on the net and others had the same problem re-u-tube. They sell poor quality items u/less. I emailed them NO REPLY. Don't buy from here poor quality bad customer service a weast of time and money

At a trade exhibition I was promised that samples would be sent for us to try out. ....They never arrived and I forgot about it until your site popped up.
Now I can mention it and would still like samples to try out.

Thanking you,

Mel

Spoke to Tim from the after sales team as had a problem with a bath waste I’d purchased in June 2019, that was installed in my bath. Without any quibble or fuss replaced it with a better part sent by post within 48 hours at no charge, outstanding service.

This is the best customer service I’ve had in a long time.

Thank you Tim.

Outstanding customer service, spoke briefly on the phone with Tim exchanged couple of emails, Tim managed to source & despatch the part I required all by lunch time.
Will definitely use again and recommend!

Was promised a nano waste at the trade exhibition, i even emailed the rep who promised me but to this day I've not received the waste, and feed back is very poor, ive been put off by this so wont be using their products any time soon

Spoke to Tim from the after sales team as had a problem with a inlet valve that was installed in my toilet. Without any quibble or fuss replaced it with a better part sent by post within 48 hours.

Have been dealing with the company over a number of weeks regarding a product that would normally have been difficult to obtain through usual channels. They have been so helpful and their have exceeded my expectations-excellent.

bought a Wirquin shower waste it turned out not to be suitable for the job 7 to 9 months down the line Caroline Siddall has not sorted it out , now been passed on to Paul storr who instead of coming out to look at problem decided to send a questionnaire from his pc/laptop that was nice and easy Paul storr . My customer is not happy and has been very patient .wirquin products are on sale at screw fix and maybe other stores please be aware if you buy their products and have a problem with it then you will have a very frustrating time trying to get the problem resolved