Great service! Initially the wrong product was dispatched but this was rectified immediately. I received a reply to my email within minutes and a phone call in the morning to discuss replacement... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Purchased a Woodshaw Hampton swing arbour . Fast delivery and kept me informed all the way . Came in 3 big pieces and several smaller so didn’t take long to put it together . Worth every penny . It’s... Toon meer
Although I very rarely write reviews, I felt it so important to write this one. My husband bought me a beautiful bird table from Simply Wood for a Christmas present last year and I absolutely love it... Toon meer
Bedrijf heeft geantwoord
Ordered 2 hexagonal wooden planters. They were easy to order, Ian kept us well informed of a very slight delivery delay (we ordered them the week before Christmas) but they arrived quickly. They wer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a small family business specialising in wooden garden furniture, initially starting in wholesale across the whole of the country selling to garden centres and diy shops. Our main brands are Simply Wood, Woodshaw, Anchor Fast Garden Furniture, Peter Smith Garden Furniture and Zest 4 Leisure, along with our own unique brands of Simply Wood and Garden 2 Home. We only sell quality, offer the best possible service and at a sensible fair price. As the business developed, a warehouse was taken on and a small retail unit. Over the years as the internet grew and grew and shopping online increased we had an opportunity to bring our unique products to the general public everywhere and our website was born. We now supply the whole of the UK and are spreading slowly into Europe. We now only have a warehouse, overheads are low and we can offer the best products at the best possible price. We offer a price match if you see any of our products cheaper online. We supply the whole of the country, our carriage is included within the price and our service is overnight delivery as standard, no extra or hidden charges. We have a small dedicated team that can assist all the way with your purchase, please just email or call if any question or assistance is required. All products are fully guaranteed, along with a range of accessories, such as cushions, covers and stain. I do hope you will agree we have a lovely high quality range and care about your custom, we thank you for visiting our online store. If we can help you, please get in touch, email or call at anytime, if no one is available, please leave a message and we will get straight back to you. With over ten years of experience within the industry we truly are the wooden garden furniture specialists. We look forward to serving you and please do send pictures in, of your purchase once assembled in the garden, we will include within our blog. Thank you again, take care and have a good day – Ian and all at the Simply Wood team
Contactgegevens
The Former Buffer Depot, Main Street, Wheldrake, York., YO19 6NA, Wheldrake, Verenigd Koninkrijk
- 08001185141
- info@wooden-garden-furniture.com
- www.wooden-garden-furniture.com
4,9
Uitstekend
192 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fabulous!
Ordering online was straightforward and my order arrived the next day, fabulous service! Will definitely order again from Simply Wood. Great quality wooden planters, thanks
26 januari 2024
Antwoord van Simply Wood
Thank you fr your order, a great product, hopefully see you back again soon. Take care - Ian
Good product
Efficient company Good quality product and good pricing
Will certainly use again
26 januari 2024
Antwoord van Simply Wood
Thank you very much!
Beautiful flower boxes strong and look…
Beautiful flower boxes strong and look fantastic , great delivery Aswell.
Just can't wait for my flower to blossom in spring
Thank you 😊
26 januari 2024
Antwoord van Simply Wood
Thank you, glad you like them, take care - Ian
Antwoord van Simply Wood
Thank you for your business, take care!
Excellent product
Excellent product, quick delivery with high level of communication. Highly recommended.
15 januari 2024
Antwoord van Simply Wood
Thank you so much, take care - Simply Wood
Quick delivery good communication…
Quick delivery good communication beforehand. Product as described.
10 januari 2024
Antwoord van Simply Wood
Thank you fr your business and review, have a good weekend - Simply Wood Team
It was very quick and easy to order
It was very quick and easy to order. My order was despatched and delivered very promptly
31 december 2023
Antwoord van Simply Wood
Thank you, a great product, hopefully we will see you back again, take care - Simply Wood
Purchased two wooden planters
Purchased two wooden planters. My first time using Simply Wood and would highly recommend them. The planters are nicely finished and of good quality. The company logo on the packaging and the nameplate on the planters is a nice touch. No issues with the order and delivered on time.
11 januari 2024
Review zonder uitnodiging
Antwoord van Simply Wood
Thank you, lovely planters
Well made bench and good value
Delivery was straightforward and bench is well made and god value.
3 januari 2024
Antwoord van Simply Wood
Thank you so much, take care
Antwoord van Simply Wood
Thank you! We appreciate your business, have a good weekend - Ian
Hsuperb serviceaven't assembled garden bench as yet
Haven't assembled garden bench as yet, waiting for warmer weather, but the service I have received from Simply Wood has been excellent. They were very speedy in replying to my emails.
31 december 2023
Antwoord van Simply Wood
Thank you, a lovely bench! Take care - Ian from Simply Wood
Antwoord van Simply Wood
Thank you, a great planter, take care and all the best for 2024 - Simply Wood
Great product at a great price
19 december 2023
Antwoord van Simply Wood
Thank you Linda, I hope you are well and all the best for 2024! Take care - Ian
Outstanding customer service from Ian…
Outstanding customer service from Ian who went out of his way to sort out a delivery issue which was entirely down to the courier. Within 24 hours the issue was resolved with several emails to update me during the day.
Great planters too…..I will definitely be back and wouldn’t hesitate to recommend this company.
29 december 2023
Review zonder uitnodiging
Antwoord van Simply Wood
Thank you so much for your order again, lovely planters and really appreciate the feedback, it helps so much. Take care and a Happy New Year - Ian from Simply Wood
Antwoord van Simply Wood
Thank you again for your business, take care and have a lovely Christmas - Ian
Simply Wood provides top quality products & excellent customer service
Simply Wood provides top quality products & top quality customer service, I would definitely purchase from them again, as a customer having the reassurance of excellent customer service is my priority, I would award them 10 Stars if possible.
I purchased a Garden Bench from simply Wood through Amazon but even though it had been well packaged during transit through the courier a section had received some slight damage, I contacted them through Amazon & straight away I received a response from Ian the company owner, without hesitation he said that they would send out to me the next day a replacement for the broken section……Fantastic! Not living too far away we decided to call & collect the replacement section, Ian was waiting to greet us with the replacement section which was lovely, it’s always nice to put a face to the person who you correspond with, what a lovely guy!
Today so many products on sale are from companies in places like China, I would not receive the same customer service from them! Buying local & supporting small businesses is important & far better!
Thank you Simply Wood!
18 december 2023
Review zonder uitnodiging
Antwoord van Simply Wood
Thank you Janet, that is really kind, lovely to meet you and have a great Christmas, take care - Ian
Amazingly quick delivery
Amazingly quick delivery. all very efficient and good quality product.
5 december 2023
Antwoord van Simply Wood
Brilliant, thank you so much, take care - Ian
Order, my error, they solved
Ordered garden arch and planters on line. Arranged delivery to my home address, as this was a gift I only realised later that it would be very large and would not fit in my car! Contacted firm who were so kind and arranged for it to be delivered direct to the recipients. Wonderful customer service and my total appreciation for all their help and assistance in solving a huge problem for me. Absolutely brilliant.
5 december 2023
Antwoord van Simply Wood
Thank you, lovely products for gifts and I am glad we could help. Hopefully we can supply you again in the future, take care and all the best for Christmas - the Simply Wood Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.