Woodstock Legal Services Reviews 

My mum purchased a property back in July, and the lack of communication and complete disregard for her concerns from this solicitor has been appalling.

Despite numerous attempts to get an update, nobody seems willing to respond. We emailed Natasha on 29th September to formally raise a complaint, and we have still received no reply.

My mum is understandably anxious and worried, especially as this is such an important matter. To make things worse, she has now been fined £100, which has only added to the stress and frustration of an already unacceptable situation.

Buying a property is a huge financial and emotional commitment, and the very least a client should expect is basic communication, updates and a response when a formal complaint is raised. Being left in the dark for weeks, with nobody taking responsibility or providing reassurance, is simply not good enough.

It is incredibly disappointing that my mum has been left feeling this stressed and ignored during what should have been a straightforward process. We expect someone to take accountability, respond to the complaint and explain what has happened.

I would not recommend this firm based on our experience so far. The lack of communication and customer care has been extremely poor.

Kassam B made every effort to ensure a swift yet secure house purchase for my partner & myself. No stone was left unturned and did not back down to difficult situations in the conveyancing process. Recommended to friends & Family.

Helen Bean has honestly been the most brilliant solicitor I could have wished for. She went above and beyond to really make the whole house purchace process smooth for me. I was going through a really big and difficult life circumstance change at the same time, and Helen held my hand and guided me the whole way. She was always very responsive at the end of a phone or an email, and I couldn't have been happier with the excellent and professional care. I would highly, highly recommend her services to anyone else.

Many thanks,
Lauren

I am very pleased with Woodstock . Specially mohemd shamly. He help me out of the box to get my first home paper work done on time. Speedy process, good price and very good communication all through the process
Highly recommend

My experience with purchase and sale of properties has been like no other. Helen Bean has been supportive, patient and professional. She has made what can be a very stressful experience so much easier. We really appreciate all the hard work, keeping everything moving and helping me get to the finish line. I recommend Helen and Nancy to everyone.

Absolutely five star - I cannot recommend Woodstock's Zoe Turner and James Brittle team warmly enough. From first to last, I was given excellent advice. The team is friendly, personable and generous with its time (Zoe even took a Teams call during her annual leave). My problem was resolved with minimal expense. I had a complex tenancy issue, with an elderly tenant with substantial health issues, for whom my flat had become wholly unsuitable and whom I had given notice to expedite Council assistance with sheltered housing. Council at first maintained that rehousing was subject to formal eviction proceedings. Zoe made a very helpful contribution to my email correspondence with Council. It was at Zoe's advice that I held back with formal eviction proceedings. My tenant has now moved to assisted Council accommodation without having to face court proceedings, while I have been spared the substantial costs of such proceedings. I very warmly commend Zoe Turner and James Brittle.

We highly recommend Tracey and Kerry for their outstanding service and support throughout our mortgage process. They were incredibly professional, helpful, and responsive from start to finish.

Our mortgage was completed in just 10 weeks, and Tracey made the whole process feel smooth and straightforward. She kept us informed, answered all our questions, and worked incredibly hard to get everything completed on time.

We’re extremely grateful for all her help and couldn’t be happier with the service we received. Thank you so much, Tracey! We would definitely recommend her to anyone looking for a reliable and dedicated solicitor.

Maela & Kawa

⭐️⭐️⭐️⭐️⭐️
Fantastic service from Woodstock Legal Services.

We recently completed our first home purchase with Woodstock and couldn’t have asked for a better team. Charlotte, Rachael and Ella were all incredibly helpful, professional and reassuring throughout the whole process. They kept us informed, answered all our questions and made what could have been a stressful experience feel much easier.

We completed in just 11 weeks and are now happily in our new home! 🏡🔑

A huge thank you to the whole team, we would absolutely recommend Woodstock Legal Services.

The best solicitor I have ever dealt with.
His knowledge.
His experience.
His communication, reassurance.
So calm, amazing!

This firm is on the case! I used them for a property sale and found they respond quickly and keep things moving. They are pleasant to deal with and are reassuring, especially for those of us who only deal with this law and handle such large sums of money two or three times in a life.

Woodstock Legal Services. What should have been a straightforward process following a court award turned into a nightmare scenario spread over nearly three years between 2023-2026.

Unsupervised trainee solicitor and subsequently a paralegal with poor communication out of their depth, and very poor service.

Brilliant service from start to finish. Extremely responsive to all our queries and kept us informed throughout the process. Highly recommend.

Friendly and Professional throughout, taking every one of my demands in their stride!

Would highly recommend!

The Woodstock team have been absolutely amazing! From start to finish they have kept us informed every step of the way and been so thorough. Would highly recommend them to others, with their dedication and efficiency it has made for a smooth and successful journey and helped us immensely. Thank you!

Charlotte Davitt and Rachael Aydemir competed our conveyancing for the sale of our previous property and the purchase of our new home.
They were both amazing, from the date of instruction communication with us at all stages. Towards the end due to a set completion deadline by developers they were fantastic at ensuring our sale and completion happens on the set date by putting the right amount of pressure on our purchasers solicitor. We would have no hesitation in recommending them and thank them both for all their hard work.

Extremely disappointing experience with Woodstock Legal Services, and unfortunately I cannot recommend this firm.

We were part of a lengthy property chain and were unfortunate enough to be directly affected by the delays caused by Woodstock Legal Services. Their handling of the chain was extremely poor and ultimately held up exchange and, even more seriously, contributed to the transaction not completing on the agreed completion date.

Arooj Lodhi was the solicitor dealing with the chain, and communication was consistently far below the standard you would expect when dealing with something as important and time-sensitive as a house transaction. Responses were often not provided in a timely manner, updates were difficult to obtain, and there appeared to be very little urgency despite the significant impact the delays were having on everyone else in the chain.

What was particularly frustrating was the lack of anyone available to provide meaningful updates or take ownership of progressing matters. It was incredibly difficult to get any sense that the situation was being treated with the urgency it required.

I want to be clear that this review is not simply about Arooj Lodhi as an individual. The wider issue is with Woodstock Legal Services as a firm. A legal firm should have the appropriate systems, communication and oversight in place to ensure that one transaction does not cause an entire chain to stall. Unfortunately, that was not our experience.

The consequences for those of us further along the chain were significant. We had removals arranged, plans in place and were ready to move, only for the transaction not to go through on the agreed completion date. This caused considerable stress, disruption and additional costs that could have been avoided.

When you are dealing with a property transaction, delays have real and immediate consequences for everyone involved. There needs to be clear communication, urgency and accountability. Unfortunately, our experience was that none of these were evident when they were needed most.

We were not Woodstock’s clients, but we were the unfortunate people in the chain who had to deal with the consequences of their handling of the transaction. Based on our experience, I would strongly urge anyone considering using Woodstock Legal Services to think very carefully about whether they are confident they will receive the level of service and communication required for such an important transaction.

To survive the rollercoaster that is moving house you need incredible support.
Charlotte Davitt, Rachael Aydemir, Alix Nicholls and Ella Wachter are the best team you could wish for.
Professional, meticulous, thorough and calm. A very personal approach.
Charlotte gently guided me through this daunting process. So much of the detail and language is unfamiliar but clear explanation was always available.
I felt valued as a client. My experience really mattered.
She successfully helped me navigate the unknown and I will be forever grateful.

I found the team at Woodstock Legal - and especially Zoe, my solicitor - as incredibly helpful, knowledgeable and thorough, with a real empathy and understanding of what I was going through with a very difficult tenant. She and her colleague James were easy to get hold of and always approachable; I can heartily recommend them!

Helen Bean goes above and beyond and dealt with many obstacles with efficiency,proffessionism and more importantly in a calm and reassuring way.She is extremely well supported by the very efficient and professional Nancy Hacker.What a team,we cannot recommend them highly enough, in fact we have already.Chris and Vicky Harber

Helen and Nancy are amazing! They have answered all my concerns and acted in a professional manor. I would definitely recommend them for a swift sale . Many thanks to you both