Worldstores Reviews 

Very good service. Delivered by 2 very helpful and pleasant staff members.

Well, the wardrobe is looking good when assembled.
We just hope it will last for some time, as it looks a bit fragile...
Remains to be seen!

Product as described, good value, speedy delivery

Second large purchase from this company in a week. They did so well on the first I decided to buy garden furniture. However, this was nothing like first experience in that delivery was poor. Received texts giving delivery time, but only half the order arrived though all had been invoiced and charged. Second half came via different courier company later in the day with no advance texts or pre-advice. They were lucky I was in.

This is a second review after posting my first review only 3 days ago. Despite leaving a response to my review, which is clearly automated, they managed to fail delivery yet again on the day of delivery. The attitude from the staff is totally appalling and they made derogatory remark. Never ever go near this company- someone who trades from their bedroom on eBay will offer a much better service than these cowboys!!

Dreadful service from their courier company and eventually on receipt of our sofa the wrong colour of footstool arrives with it! The saga continues. World Stores is part of Dunelm who promised much and have not delivered! Was told I would receive a voucher by way of an apology from Dunelm. Never materialised. Will never buy online from World Stores or Dunelm again!!!

after one bad experience with world stores I was a bit dubious to buy from them again but they have been great had a parrot cage and just recently a nardi sun lounger both items were well packed and delivered on time the delivery men were very helpful I would buy from them again

Placed several orders with Worldstores and on every occasion they can never fulfill there specified delivery dates always delayed with the same excuse blaming their suppliers!

Ordered a sofa and it was delivered with ease 24hrs later. Given time 4 hr time slot and then a call 30 minutes before they arrived!

They change the delivery date after taking orders even though they are well aware that they may not meet the dates before taking orders and they blame the courier companies for that. When we call the customer service they do not forward to the manager and disconnects the phone. It is not customer friendly.

I'm happy to give Worldstores top rating and recommend the Company for its friendly, helpful Service.

can not fault :) great service and very quick! Delivery men were fantastic and very efficient. This my second time and wont be my last

The delivery was very quick and we found it easy to assemble

Table and chairs. Exactly as described. Fast delivery. Didn't have to chase or query anything so can't comment on after sales service. Pleased with the quality of the product and the standard of packaging was also good. Would recommend. Will buy again.

The mattress is extremely comfortable and the delivery service was excellent

Good service, comfort excellent.

Excellent from ordering to delivering. Would definitely shop again.

I bought a set of 2 lamp tables and a small side table. The prices of both were very reasonable so I thought the quality and/or finish would no be that great but I was wrong. Both items of furniture are lovely. I was contemplating 4 stars rather than 5 because the delivery charge is extremely high which puts me off ordering anything else. Would like various delivery options.

Super fast delivery and an excellent bed frame. I did notice that the payment goes through to Dunelm so I presume that Worldstores is linked to Dunelm. Would definitely buy again from here, best price king size oak bed frame I could find, excellent quality. Nearly forgot to mention the delivery guys ! super hepful and friendly. Thanks

Absolutely horrendous! Placed an order for two ottavia armchairs in the beginning of June because Worldstores detailed that they were in stock and ready for delivery, requesting me to choose a date, which I did for 3 days time. On the morning of said delivery received an email stating delivery would be the 20th, I had taken a day off in readiness. On the 20th of June a further email stated that I would not receive my chairs and delivery now the 26th of August! The armchairs continued to be advertised on their site with next day delivery. On the 27th of July an email arrived from Worldstores stating that the refunded I had requested would be paid back into my paypal account!!! I had not requested a refund, still wanting my goods because we had bought all co ordinating soft furnishings and decor to match the chairs. A further email followed stating that the chairs were no longer available.

I searched the internet and found similar chairs with the same design name but with faux leather sides with sofasworld. I placed my order/payment and then realised I was again dealing with the same company!
My purchase was supposed to arrive today but I was filled with trepidation and contacted them yesterday to confirm that my delivery would come today. After 20mins of waiting for someone to pick up I was reassured that everything was on target for today. I have taken another day off only to receive an email this morning that my delivery would be postponed. I decided to cancel the order, purchased “Mull Latte” material and have my current armchairs reupholstered.

Shameful service and they still have my money! This experience has put me off buying online