WowEbony Reviews 39

I have been doing business with WoW Ebony for 5 years and I am very satisfied. Last time I was not satisfied with the quality of the wig and they sent me another one without problem. My wig is so natural that no one around me knows it's not my hair. As long as this company as long as I will stay with them because they have all my trust. THANKS.

I had been ordering wigs from wowebony for the past 6 years about 2 years ago I order the same wig I always do yaki straight wig with bangs. They sent me the wig with no bangs then when I wrote them they said just find a stylist who can cut the bang like it’s no big deal, they did that twice after that this now my fourth time actually receiving the wrong wig once again them telling me go find a stylist to fix it I just had brain surgery in august 4th all my hair was cut off I ordered my wig the end of august it came first week of September the wig was once again not the same wig I reached out to them they did not care told me find a stylist I was not having it I returned the wig I had to pay for the shipping took them over a week to received it my last contact with them was September 21st they told me they received the wig but if I do not like the new one they send they will not accept a return and I won’t get my money back first of all I never said I dislike the wig it wasn’t what I order they messed up and wanna blame me it is October 4th and I haven’t heard nothing from them no tracking information nothing this is the worst horrible service poor quality they basically took my money and wig I have nothing! What legal way can I go about this i wanted my wig more then anything but if you not gonna send me my wig I order give me my money back.

Surprisingly quick shipping! The products looks way better than on photos, that's great!! Had a few questions before ordering as well and the support was very attentive. Can recommend.

Wowebony has excellent customer service. If you’re unhappy with your unit, Wowebony will go out of their way to make their clients happy. The quality of the hair is excellent. No shedding. You might have to bleach the knots and customize the wig to your likeness. But definitely affordable wigs. Something for everyone.

Well I was very happy with my wig lovely soft beautiful hair cap fits perfect its really lovely and Rita was with me every step till my wig arrived and so quickly to very happy customer I will definitely buy from here again

Great customer service, fast delivery and beautiful hair.

I really love my wig unit! The length was accurate. The structure was great! The clips are well placed. It looks so natural Love this wig!

My experience was great because the wig was beautiful and the customer service was excellent. They responded to every email in a timely manner and made sure that I was happy with the product.

This is the 3rd time I am ordering my hair from Wowebony.
Customer care is super efficient. Hair is amazing. And received it withing a week.
Couldn’t be happier

Received my 14inch wig so happy the cap fits 🥰

The wig took longer then i expect but they kept me informed.when I received it I was very pleased nice quality very soft I love it. I will. Be ording agin .

I bought this hair I had to wait like 2 weeks for it I just got the hair my unit was $190 and it looks nothing like what's on the picture and the girl advertising it in the commercial this hair is clearly synthetic cheap and it's tangling and sheding. as soon as I put the wig on my head I put setting lotion on the hair to try to lay it down and it's just sitting up. This this site is a fraud don't spend your money with them

Wonderful units,love love love, definitely would recommend!!! Customer service is great,thank you Rita at Wow Ebony for making my purchase right, good job!!

Was a affiliate for WoWEbony. Do not affiliate your domains with them. They do not pay. They run off with the money while you have there ads running. Im sorry you had a bad experience from this company. Some of this is my blame for referring you to this company. They do bad business. Kinglalibelamarket
So now I get this reply. Analytics just came in with 88% . Was at 73. With 210 clicks in 180 days. Showing you n Pinterest with 77.6k views. Went up from $3,600 to the 4s. I think you need to look again before you calle a lier. You unplugged while the add were running. So what does that make you? Just got the screenshot of the checkouts. If only they had a way to share screenshot. Sharpen your research.
Thank you for telling me what Shareasale said. What I tell you. You didn't listen. How can you track a no sale if you don't have the order id? Look I'm not doing no more talking. Numbers don't lie. People do. Especially with there's money involved. With your track record. It's not hard to believe.

I have been ordering wigs from this company for 3 years. I am very satisfied with the wigs and the service of the staff. They are very professional and accompany you until you receive your goods. before doing business with them, I was doing business with another company which was much more expensive and their wigs were less beautiful. I will definitely stay with them as long as I need wigs. Thank you.

Disappointed. My wig looks nothing like the picture online. I ordered a sharp pixie cut and got a grandma wig. Saddening.

This company is very hard to work with! Trying to get a refund for a wig that looks nothing like the photo. The shipping charge of 30 dollars to return the wig to them is ridiculous they subtract out your refund total! I will never order from them again horrible company

What I notice is one, the term Ebony in there title, the implication being black women are their customer base, then I notice the rudeness and disrespect when our sistahs make legitimate complaints. Spend your money with black wig suppliers and don't be disrespected by those who will take your money and your dignity without concern that black women will walk away from their product. They should not address us as "Dear" or call us "scammers", they would not do this if speaking to fellow Chinese, where respect is expected to do business. If they speak this way publicly to us, what WORD are they calling us privately?

I have been a satisfied customer of WowEbony for many years, and decided to share my ongoing experiences with others, especially my recent order.
I have ordered wigs from this company’s easy to order website forever due to their excellent customer service, and because of their wigs beautiful, soft, luxurious hair.
I found a favorite that sold out, so I waited until it was restocked, ordered it, and have fallen in love with it all over again. It’s as beautiful as I remembered it, and more.
Over the years I have ordered numerous styles, lengths, and colors, and have never been disappointed, or found the need to make a return. I will remain a repeat customer of this company due to all the above pluses. Try ordering from WowEbony; you won’t be disappointed. Max, in customer service, is the bomb!

Wish i didnt Have to put a star on here but oh well this company is a fraud do not buy from them bought a wig that is nothing like the picture contacted PayPal to get my money back was told to return the item however , it cost almost the price of the wig to return it so now I’m stuck with this plastic ass wig smh never again i will Stick with luvme hair customer service better and quality better waste of money smh

Update : it’s not about sending it back it’s about paying almost the price of the wig to send it back that’s the problem I’m not paying $89 for a wig then paying $76 to send it back that’s dumb it’s ok u live and learn like i said Don’t order from this company it’s a scam and bs