Yemeksepeti.com Reviews 

Bu firma gerçekten rezil bir firma üyeliğimi sildim hem esnafı hemde milleti kaz gibi yoluyor

Application à éviter, 50 minutes pour être livré et au dernier moment commande annulée, bug répétition, produit indisponible qu'on apprend par hasard et lorsque l'on veut ajouter quelque chose dans le même restaurant c'est impossible alors que la commande est encore en préparation, pareil on veut annuler la commande bizarrement l'écran en question est inaccessible.

Be avoid food service, they dont have customer service, it tooks me half an hour to refund equest for my order

Good selection of restaurants but the customer service is really disappointing. If something goes wrong it is hard to do anything about it.

50 gram sövüş geldi 700 tl bir kelle paça çorba 560 tl dünyanin hiç bir yerinde böyle kazik yemek fiyatlari olamaz.

I had a very disappointing experience with Yemeksepeti. The delivery was extremely late and the food arrived cold. Customer service was not helpful at all and it was very difficult to get a proper response. The app looks nice but the service quality does not match the expectations. I will definitely think twice before ordering again.

Their service and delivery is TERRIBLE. Won’t recommend at all.

Their customer service is horrible. They dont provide refund for mistakes in your order.

Horrible customer support, extremely bad delivery service and zero accountability for their mistakes. You will have to use this service as sometimes it's the only option, but avoid at all costs when you can.

Restaurant: ACIKTUNUS Ankara
Order NO: #dzhu-popn
11/12/2025 21:18
Eng: Yesterday I ordered meal to pay at the door. I paid and opened, turned out totally wrong and cheap meal came. I contacted support and they did not give my money back nor with any coupons or something. I just wanted to give wrong order back and take my money. They scammed my money. Give my money back or I will sue you, I have SS of customer service as well.
TR: Dün akşam verdiğim sipariş tamamen yanlış gelmesine ve desteğe bağlanmama rağmen. İade talebimi yanıtsız bırakıp iademi gerçekleştirmediler. Paramı gasp ettiler. Derhal paramı geri verin yoksa hukuki sürece başvuracağım. Canlı destek konuşmaları kayıtları elimde.

They charged me 30$ twice for groceries ( total of 60$ ) and when I asked the delivery driver he said "nono we serious company we don't do that" idiot scammers. I contacted support instead of refunding me WITH PROOF OF SCREENSHOTS OF MY CARD CHARGE they gave me 100Lira, which is a 2-3 dollar coupon that I can only use IF I PURCHASE AGAIN. Idiotic scammers, shit support.

1 puan bile çok boykota devam.

boykot ediyorum maalesef ama yapacak pek bir şey yok

I tried today to complete an order and tried several times to make the payment with 3 different cards !
Didn't work ! Finally I gave up and called the local kebab shop and explained that I want to pay at the door , my order went threw and I paid at the door !
I want to know the reason why I couldn't save my CC or debit cards in the app? All cards are active for international payments!
I am using them in TR ALWAYS!

Muhattap bulma şansın yok. İlla firmayı aratıyorlar. Gidin mis gibi restronı arayın herhangi bir avantajı yok bu appi kullanmanın

I lost my cupon because I left the app. I left the app because the order button was bugged out. I can't even connect to a live help. It just automaticly leads me to dumb AI. Overall lame and ugly experience.

Absolutely appalled, I ordered from.Hong Kong Chinese In Kuşadası. I ordered chicken noodles. I put a note on to say I am allergic to mushrooms very severely. The order arrived thankfully I checked all mushrooms, maybe 4 pieces of the smallest chicken you can imagine. Contacted them immediately on yemeksepeti, assumed they would get someone to bring correct order. Oh no 50tl refund then chat closed. It cost me 422tl for this , I sent them photos I've tried again today to say I am not willing to accept the 50tl . The item is still in the bag uneaten. They do not care and cut chat immediately. As for hong Kong substitution of mushrooms is obviously cheaper than using chicken- never again. I will use other agencies in Kuşadası that deliver food.

I ordered food yesterday from popeyes and the order never came, when i talked to the costumer service they blocked me and the guy was so rude.
I have been ordering food for my whole life and this was the worst experience.
They didn't even give me cashback, I consider this a criminal act and they should be held account for it, the problem isn't money the problem is how they treat their own clients.
DO YOU EVEN HAVE H.R. IN YOUR COMPANY?