Zentiles Reviews 

Do not order tiles from this company. We ordered the Willow Ivory cement porcelain tile. We had ours put down to notice they have a ripple effect on edging. They look awful and damage very easily. We have tiles in every room and these are shocking quality compared to the others. They have only been down since Dec 2025 and they look like years old! They have cracked and chipped with a light object which was dropped. Customer services said zero warranty, Spoke to Olivia offering zero resolution or escalation. They are holding no responsibility for providing poor quality to the consumer. Go elsewhere for better quality and service.

Ripped off by the company on Instagram. Product arrived empty and the add on serum as a “special one time offer” is not even the same product. This company should be reported for false trading as they are deceiving customers. £26 down the drain. DON’T BUY THIS PRODUCT!!

Customer Service has been atrocious.
Placed an order for tiles 09/02/26, delivered wrong tiles 25/02/26. New order placed 26/02/26, delivered another set of same wrong tiles 05/03/26. Tried several times to contact CS, no phone number for them all done over a for/email. Finally heard back from them 09/03/26 been assured correct tiles ordered this time however delivery not expected till 26/03/26, If they are delivered correctly it will be 6.5 weeks since ordering. Would not recommend the company. and will not use again.