X-Aviation Reviews 

Nach Jahren Pause wollte ich wieder mit einem neuem PC Setup motiviert XPlane installieren samt allen Addons, da XP12 auf meinen alten Rechner nicht funktionierte, ich habe gesehen das meine 737-400 von xAviation nicht upgradebar ist da ich als XP12 damals erschien 60 Tage Zeit zu hatte, insofern hätte mich das Upgrade 15$ gekostet, auch nach Anfrage des Supports blieben die absolut stur von wegen ne geht nicht mehr pech gehabt. Das XP12 sich eh in die falsche Richtung entwickelt hat und die ganzen Entwickler abgewandert sind die Flieger als auch die Scenery mega teuer geworden ist, bin ich zu MSFS2024 abgewandert, kam günstiger. Nochmal 75$ für die 737-400 wollte ich nicht löhnen.

The company's licensing terms fall closely between onerous and unenforceable, with essentially no ability to request a refund even if the software doesn't work. To quote: "Downloadable, intangible software is non-refundable and you accept this when submitting your order. If you dispute a charge your account will be terminated and all purchases will be removed along with it. Your license(s) will no longer work, and your computer(s) associated to your account will be banned for life from use of any X-Aviation products."

Were they in a state less legally uninterested in consumer protections than Florida, an interested attorney general would have chased them down long ago.

My entire purchase history was wiped and blocked from use without warning. After querying why I was falsely accused of having shared my account which absolutely did not happen. Attempted to extract more detail in order to resolve the problem, and establish whether a data breach had occurred at my end or theirs, but was met with silence. The lost products were expensive and no attempt at resolution has been made by X-Aviation whatsoever. Having done some forum reading before purchase it seems they have a poor reputation in this regard, but I made the mistake of giving them the benefit of the doubt. Hopefully this will discourage anyone else from losing their money.