We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Invested in Cheltenham Place two year ago with a guaranteed 7% net rental for 10 years. X1 recently emailed to suggest they were "pausing" this arrangement for 2026. have served them notice of a breac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Cheltenham Place's 10-year assured rental is temporarily paused after 1 year. This is crazy! They didn't respond to my emails and I do not know what to do now. Please avoid at all cost. I am in the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Melissa Green is a credit to this industry AND this company. I won’t go into the background but Melissa always endeavours to assist wherever possible. She is responsive, often outside work hours, a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought an apartment in Media City last year. The process was are very straight forward and the apartment has been rented ever since. Highly recommended! Also, having the lettings office downstairs m... Toon meer

3,4

Gemiddeld

TrustScore 3.5 uit 5

84 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 16% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Investment

Really pleased with our new apartment which has just completed and is already tenanted. The process has been straightforward throughout - would recommend X1.

17 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Media City Purchase

Recently completed on my unit in Media City and viewed on the weekend. Really happy with the finish and quality of the apartment. X1 lettings have been in touch and have a tenant lined up for the property.

All together good experience

16 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Apartment just completed

I bought an off-plan apartment with X1 in Manchester a couple of years ago and it’s just completed. I’m really impressed with the quality it’s been built to and my tenants are also super happy. Looking forward to my next purchase with them!

13 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought an apartment in Media City…

I bought an apartment in Media City last year. The process was are very straight forward and the apartment has been rented ever since. Highly recommended! Also, having the lettings office downstairs makes life so easy for the tenant and me!

1 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I invested in Manchester Waters Tower D…

I invested in Manchester Waters Tower D and have had the same experience as the comments shared by other investors. I went to the site and see no signs of progress of neither Block E nor D which was supposed to start construction after E. The sales agent had ignored my inquiries and lawyers used by the developer during the purchase are avoiding to answer clearly my queries on how to recover my investment and further compensation and asking me to contact the sales agent. There are also inconsistent communication of the long stop date by different parties. Feels like the respective parties are avoiding and trying to pass off the queries.

20 mei 2025
Review zonder uitnodiging
Logo X1 Developments

Antwoord van X1 Developments

Hi Jovs,

We’re sorry to hear about your experience and understand your frustration. Clear communication and progress updates are key, and we regret that your experience hasn’t met those expectations.

Please be assured that we take these matters seriously. We’re happy to review your concerns in more detail and offer further updates not provided by your sale agent. If useful, we can also share the latest construction schedule for your reference.

Feel free to reach out to us directly at feedback@x1developments.com. We’re here to help and provide the information you need.

Kind regards,
X1 Developments Team

Beoordeeld met 1 van de 5 sterren

X1 property

I purchased at Manchester waters
Payment was ok for the first 3 years now that the rental guarantee period is over, my rental return has dropped from 6% to a horrific 1,25 %!!!!!!
X1 manages the property the
Expenses deducted are shocking
What a scam!!!!!!!!

10 april 2025
Review zonder uitnodiging
Logo X1 Developments

Antwoord van X1 Developments

Hello,

We are really sorry to hear about your experience.

Your feedback is taken seriously at X1. We'd really appreciate the chance to conduct a rental account, performance and cost review with you following the end of your rental guarantee period.

Please reach out to us at feedback@x1developments.com, our team would like to review this with your account manager.

Kind regards,

X1 Developments

Beoordeeld met 5 van de 5 sterren

Great Experience with X1

Had a great experience with X1 Cheltenham Place. The development completed on time and I have received the first payment from the investment. The place looks fantastic, and the after-sales support has been excellent. A big thank you to Eve Blears for the smooth on-site visit and email communications, she was professional, helpful, and made the whole process really easy. Much appreciated!

3 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No refund or proper communication after missing the deadline

Bought an off plan apartments from x1 michigan towers and paid 35%deposit. They have started building tower 2 before tower 1 and doesn't care to even inform the buyers about the possible delay. After the long stop date has passed and chasing them so many times they came up with just one email about their explanation for delay and gave us 2 option for the money we paid as deposit. Which was to get into a new contract for next 2 more years(end of 2026) providing an interest for the deposit amount starting from jan 2026. After that they vanished completely without providing any response till date. It was a real bad experience and they never care to respond once they received the money. Very worst experience.

1 januari 2025
Review zonder uitnodiging
Logo X1 Developments

Antwoord van X1 Developments

Dear Bhuvana,

Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear about your experience, and we completely understand the frustration this situation has caused you. This is not the level of service we aim to provide, and we deeply regret that communication has not been up to standard.

We do recognise the importance of keeping our buyers informed, and we truly regret that you were left without the necessary updates. Please know that your concerns are being taken seriously, and we would like to resolve this matter for you.

Could you kindly reach out to us at feedback@x1developments.com with your details so we can look into this further and work towards a solution?

Once again, we’re truly sorry for the negative experience you’ve had, and we appreciate the opportunity to assist you.

Best regards,
X1 Developments

Beoordeeld met 5 van de 5 sterren

Great investment

I bought an off plan unit at Cheltenham place from Mai at X1 and the process went smoothly. It’s a great investment and recommend it to anyone.

5 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Melissa Green is a credit to this…

Melissa Green is a credit to this industry AND this company.

I won’t go into the background but Melissa always endeavours to assist wherever possible. She is responsive, often outside work hours, and always says ‘if I can’t get back to you right away I will send you a courtesy note and respond in detail at earliest opportunity'. Game changer.

11 november 2024
Review zonder uitnodiging
Logo X1 Developments

Antwoord van X1 Developments

Hi Donna,

Thank you so much for your kind words! We’re thrilled to hear that Melissa has made such a positive impact. She's a real asset to our team, and we’re lucky to have her. We’ll be sure to pass on your lovely feedback to her.

Thanks again for taking the time to share your experience. We really appreciate it!

Best,
X1 Developments

Beoordeeld met 5 van de 5 sterren

Patrick has spent over six months…

Patrick has spent over six months assisting me with a purchase of my first off plan investment, which I have now exchanged on.

He had no issue with taking the time to talk me through all the opportunities available, educated me on the difference between an off plan or built investment, spent three different occasions with me onsite showing me the product and talking me through the benefits of a studio / one bed or two bed. I can reach him on whatapp / phone / zoom / email.

I am so grateful for the time he invested in making me feel comfortable with the product and brand and I know I will be able to reach him further down the line if I have more queries because he has been at the company for so many years.

Thank you Patrick it is my pleasure to share my review of my experience with you!

19 september 2024
Review zonder uitnodiging
Logo X1 Developments

Antwoord van X1 Developments

Hi Anthony,

Thanks so much for your kind words! We're thrilled to hear that Patrick was able to guide you through your first off-plan investment and make you feel comfortable with the process. He really does go above and beyond, and I’ll be sure to pass on your appreciation.

It’s been a pleasure working with you, and we’re here if you ever need anything further down the line.

All the best,
X1 Developments

Beoordeeld met 1 van de 5 sterren

My experience with X1 is very poor

My experience with X1 is very poor. I have booked the apartment in X1 Michigan towers in Dec 2021. I have paid them 35% deposit with a promise that they will build the apartment by April 2023. They knew by Jan 2023 that they will not be able to build the apartment and still they held on to my deposit money. In contract it was written that if the seller(X1) cannot furnish the buyer with completion Certificate of apartment by long stop date the will refund the deposit. I have issues getting my 35% deposit back as the long stop date has gone passed in Dec 2024. I have sent a notice through my solicitor on 2nd January 2025, however their solicitor has not confirmed or acknowledge any thing. X1 never talked to you directly normally their communication channel is through their approved estate agents. In my case it was Fabrik Invest. I have mix of experience with Fabrik invest , they were good when they are doing the sale, however after that they just give you hollow promises. My recommendation is never deal with the X1 or Fabrik they will hold your deposit money and enjoy the returns on it. Never ever invest in off plan investment. Only invest in the built properties or with reputable builders.

11 januari 2025
Review zonder uitnodiging
Logo X1 Developments

Antwoord van X1 Developments

Hello Kashif,

Thank you for sharing your experience. We’re very sorry to hear about the delays with your Michigan Towers apartment and the issues recovering your deposit. We completely understand how frustrating this has been.

Please email us at feedback@x1developments.com with your full name, property details, and any supporting documents so we can review your case and work towards a resolution.

Once again, we apologise for the inconvenience caused and appreciate your patience.

Best regards,
X1 Developments

Beoordeeld met 1 van de 5 sterren

Issues with getting refundable deposit

I paid a £5000 refundable deposit to reserve a property. The fact that the deposit was refundable if we decided not to proceed was clearly noted on the form. Unfortunately we did not feel that the property met our needs so declined buying it and asked for refund of the reservation deposit. We were assured that the accounts team would action this, 3 weeks later we are still waiting for this. Despite multiple emails and phone calls I have not had the deposit reimbursed. No customer service numbers provided. Seeing the other comments on this site reinforces the extremely poor professionalism displayed.

5 november 2024
Review zonder uitnodiging
Logo X1 Developments

Antwoord van X1 Developments

Hello Mira,

Thank you for bringing this to our attention. We’re very sorry to hear about the delay in refunding your reservation deposit and the frustration caused by the lack of communication. This is not the level of service we strive to provide, and we understand how disappointing this experience has been.

To help us resolve this as quickly as possible, could you please email us at feedback@x1developments.com with your full details, including the property reference? We’ll ensure this is reviewed and addressed promptly.

Once again, we apologise for the inconvenience and appreciate your patience.

Best regards,
X1 Developments

Beoordeeld met 1 van de 5 sterren

Scammers - don't trust them

X1 developments took a deposit and have not refunded it even though the initial agreements says it must be. I'm 25 and need the funds to buy a property, it's a lot of money to me. They promised me a new build and after the funds were received they showed me an older apartment. I feel conned and I wouldn't recommend anyone working with them.

31 mei 2024
Review zonder uitnodiging
Logo X1 Developments

Antwoord van X1 Developments

Hello Danny,

Thank you for reaching out and sharing your experience. It’s completely understandable how upsetting this situation has been.

This matter has been escalated for urgent review. Please email feedback@x1developments.com with your details so the team can look into this further and work toward a resolution.

Your concerns are taken very seriously, and your patience is greatly appreciated.

Best regards,
X1 Developments

Beoordeeld met 1 van de 5 sterren

Very poor

Very poor. Property with an original completion date of Q4 2023 was pushed to Q4 2024; understandably due to Covid, supply chain issues etc. Latest update is Q4 2027/Q1 2028. When I challenged the updated timeframe I was told a new update would be issued. An IDENTICAL update was realised 3 months later with the same timeframe. They’ve already had my money for 2 years and expect to keep it for another 3.5 years. Whats to stop the current timeframe being extended even further? Contracted Long Stop date of Dec 2025 so I suspect everyone will quite rightly ask for their money back.

3 mei 2024
Review zonder uitnodiging
Logo X1 Developments

Antwoord van X1 Developments

Hello Mark,

Thank you for sharing your concerns. It’s completely understandable how frustrating and disheartening these delays must feel after such a long wait. Please rest assured this matter is being taken very seriously.

The team has been notified to review your case, and an update will be provided as soon as possible. If there’s anything further to discuss, please don’t hesitate to reach out at feedback@x1developments.com.

Your patience and understanding are greatly appreciated.

Best regards,
X1 Developments

Beoordeeld met 1 van de 5 sterren

5 years delay and no answer

I just learned that my apartment will be 5 years delayed.
I discovered it because I was asking X1 the construction update about my apartment. It should have been handed over by end of 2024. Now I learn that the construction should not even start before end 2027. It looks like a Joke for me. No excuse or answer to my mails, when I ask if it is possible to cancel the reservation. I paid already 30% of the full price to them.

2 februari 2024
Review zonder uitnodiging
Logo X1 Developments

Antwoord van X1 Developments

Hello Guillaume,

Thank you for getting in touch.
Your concerns are being taken very seriously, and I’ve escalated this to the team to review your situation and provide clear updates, including regarding your cancellation request.

Please don’t hesitate to email us at feedback@x1developments.com if you’d like to discuss this further.

Best regards,
X1 Developments

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer