XERIC WATCHES Reviews 

204
TrustScore 4 uit 5

4,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I received the Artemis Chronograph watch number 350/999 and absolutely love this watch! The titanium look and updated dial with NASA logo on it really is nice. Lume is good. Bracelet is comfortable to... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased a Retroscope Jump Hour to be delivered from USA. Very solid feeling watch, looks and feels like I should have paid more. Good conversation starter and very interesting design yet very easy t... Toon meer

Beoordeeld met 2 van de 5 sterren

Quality a bit low for the price, the hour markers in the wandering movement have play in them, which throws off the minute marker up to +/-2min at any given time. Slight shake of the wrist can cha... Toon meer

Beoordeeld met 5 van de 5 sterren

I purchased 2 watches. Inverter II and NASA Artemis. As inverter II looks amazingly beautiful, it remains powered only for less than 24 Hrs. Artemis turns out to be an amazing watch. Very intricate... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Horlogefabrikant

Informatie afkomstig van verschillende externe bronnen

We create watches unlike anything you’ve ever seen. We want our watches to stand out in a crowd of sameness. You don't have to pay thousands of dollars for a unique, mechanical watch. Discover why Xeric is Kickstarter's most successful watch brand. Sho...


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

204 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 62% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(204)

72 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

XERIC no support

Bonjour,
J'ai acheté deux montres automatiques NASA et Vendetta ( 1000€) = que des PROBLEMES.
Je voulais acheter NASA Artemis Tumbler ou Halograph Tourbillon mais c'est une très mauvaise idée :
Apres les problèmes de livraison maintenant j'ai un PROBLEME de service avec XERIC.
cela fait un an que la vendetta est en service apres vente chez le partenaire de XERIC = Times Ticking
ils ont d'abord perdu la montre mais ne l'ont pas dit et maintenant ils sont perdu la pièce de rechange et Xeric ne veut pas résoudre le problème avec Times Ticking, son partenaire de réparation. Car Xeric ne fait pas de réparation ni de services apres vente : ils vendent les pièces à Times Ticking.
La situation est bloquée depuis un an. Xeric dit que c'est la faute de Times Ticking. Times Ticking dit que xeric n'a pas envoyé la pièce.
et moi j'ai pas de montre.
le bracelet en tissus de la montre NASA est tres vite devenu impropre, je ne peux plus l'utiliser, je vais changer dans mon pays.
Je voulais acheter NASA Artemis Tumbler ou Halograph Tourbillon mais c'est une très mauvaise idée :
C'est dommage car le service commercial était très efficace pour vendre, mais après il n'y a aucun support.

6 februari 2025
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hello Juju- We are sorry to hear that there was an issue with your repair. Please note that our repair center is a third party business, so our CS service staff do not have access to their repair details. I do hope they were able to connect you to the repair center and fix the issue.

Beoordeeld met 5 van de 5 sterren

Inverter II is great improvement

Most importantly unlike Inverter I this watch sits nicely on your wrist because it does not have a curved back. The weight is conveniently spinning when you make the gesture to look at the time (ironically the time is on the side). Happy with the purchase, i think xeric as a company is moving in the right direction. The watches are very fairly priced, absolutely worth the money. I kept wearing Vendetta II even though i had much more expensive watches.

22 januari 2025
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Thank you so much for your feedback! We're glad to hear you are enjoying the newest Invertor! I hope you will join us next week when we launch the Retrograde on Kickstarter!

Beoordeeld met 3 van de 5 sterren

I like the uniqueness of the watches

I like the uniqueness of the watches, but the delivery of watches and bands is extremely slow.

16 januari 2025
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hey Gary! Thank you for your review! We do also offer expedited shipping on the website if you ever need items faster! I do hope you are enjoy your items regardless and we appreciate your business!

Beoordeeld met 3 van de 5 sterren

okay for being made in China

I liked the shipping and packaging. I also liked the watch I picked out.

I did not like the mystery watch or the return process for the mystery watch (... still waiting to hear back).

I also really do not like that these are advertised as American top quality watches but are actually made in China.

11 oktober 2024
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hello Milar! Thank you for your feedback. Please note that we do not advertise American made watches on our website. There are some watches that do have American made movements, like our Apollo 15 collection. All assembly for our watches is still done outside the US, to keep our pricing more affordable for our customers. If you have any additional questions, you can always reach out to contact@xeric.com.

For mystery items, they are non-refundable but can be returned for store credit. A $25 restocking fee will be deducted. This information can be found directly on our website. https://www.xeric.com/a/returns

Beoordeeld met 5 van de 5 sterren

Great experience

I have a love of space and horology, so the Xeric Trappist-1 automatic was a perfect purchase for me. The quartz version was one of my first real watches, and the automatic version is something I'm thrilled to have. I wish the movement had hacking, but that's about my only complaint. Beautiful watch, quick shipping — can't go wrong.

20 september 2024
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hey Louis! We love the Trappist 1. It was a huge success, and we are so glad you are enjoying the timepiece. Thank you so much for your feedback and review!

Beoordeeld met 5 van de 5 sterren

Super schöne Uhr in sehr guter…

Super schöne Uhr in sehr guter Qualität. Lieferung früher wie gedacht. Sicher verpackt und die Uhr zusätzlich in Folie. Einfach zu wechselnde Bänder.
Leider nach einem Tag defekt. Der geplante Umtausch ging schief. Am Ende hatte ich einhundert Euro weniger und keine Uhr.

24 augustus 2024
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Thank you so much for your review. We are glad to hear the item arrived quickly and safely. We hope you enjoy if for many years to come.

Beoordeeld met 2 van de 5 sterren

Not worth the money

Bought the Apollo 15 watch a few years back and have only really had a bad experience with it. To start with after 1 year I had to send it back due to it not keeping time at all well. Now the strap has completely broken after only 1 year of total continuous use. For the price I paid (around $500 you really don't get a product which is worth this price point) I would spend your money elsewhere.

20 augustus 2024
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Hello James! We are sorry to hear about your strap! Most leather straps can last between 6 months up to several years, depending on the use and wear. If you do have any repair needs, you are still able to send the item to our repair center after the 1 year warranty is up. They would be happy to provide you with any quotes.

Beoordeeld met 5 van de 5 sterren

Perfect as whished

This extraordinary watch was perfect present for my son, who is very interested in space exploration. The parcel arrived well packed and rather quickly. So I am completely satisfied and glad about the purchase. Thanks for all.

11 juni 2024
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

We are so glad that your son loved this! Thank you so much for shopping with us and leaving a review!

Beoordeeld met 5 van de 5 sterren

I found it very easy to search for the…

I found it very easy to search for the model watch I wanted on the website. I was able to order the watch I wanted and it came well packaged and quickly. I’m really enjoying this watch.

1 april 2024
Review zonder uitnodiging
Logo XERIC WATCHES

Antwoord van XERIC WATCHES

Thanks Kyle! We appreciate your support!

Beoordeeld met 5 van de 5 sterren

Good company great watches

What made my experience great is that at first i made a mistake with the shipping on my part . But after some contact with the support and waiting patiently it al got resolved. I was able to get my money back and buy the watches i ordered again and when they arrived it was worth the long wait because they are beautiful. I almost instantly ordered 2 more .

30 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I really like this watch

I really like this watch. The quality and attention to detail is top notch. The uv light that came with the watch to charge the glowing bits was weak, needs a new battery, but it’s a nice touch that one is added in case you don’t already have one. The packaging is great. Nice zippered hardshell case assures your watch survives shipping.

15 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Xeric Inverter Automatic (Oxblood Grey)

Bellissimo orologio. Mi ha affascinato subito l'idea di un movimento invertito e devo dire che l'effetto di unicità è palese. È un orologio che si fa notare. Sono felice del mio primo orologio Xeric e sono sicuro che ne acquisterò altri.

15 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Loved the Xeric Apollo 15 since the…

Loved the Xeric Apollo 15 since the moment I saw one one a watch forum several months ago. Finally pulled the trigger about two weeks before Christmas and it arrived well packaged and as described four days before Christmas, great service all round, so happy. Thanks guys !

20 december 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer