To be fair. It's a new non gam stop casino. I've tried them all. This ones the newest one and obviously there's loads of bad reviews. I deposited 20 quid, turned it into 200, withdrawal via bank trans... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Trusted casino site that pays out right at the 24th hour,they also pay out in the currency that you use so no hidden charges ect, great selection of games and easy site to navigate. My only criticism... Toon meer
Bedrijf heeft geantwoord
World's BEST gambling website/app So many bonuses available Fast withdrawals Customer service agents are so polite and caring I wouldn't use any other site, honestly it's amazing! Sig... Toon meer
Bedrijf heeft geantwoord
Well ,, I played and won of the deposit bonus and got my cash payed out at 9.10 on a Sunday morning good lump aswell , I don’t get a great feel for the site but had 3 withdrawals all go through then j... Toon meer
Bedrijf heeft geantwoord
4,1
Goed
433 reviews
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I spoke to Grace regarding my deposit
I spoke to Grace regarding my deposit, and she was fast and efficient with my query so there for its 5* from me x
Michelle covell
15 juli 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hello, Michelle!
Thank you for your kind and thoughtful review. It’s wonderful to know that our guests had such a great experience. Your support is truly appreciated, and we look forward to welcoming you back soon!
Best regards,
XtraSpin Team
Games are great
Games are great, Sophia the agent is truly.amazing and always willing to help if there's an issue. My username is Steffard and I love playing the games on this site.
14 juli 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hello, Steffard!
We sincerely appreciate your wonderful feedback. It’s always rewarding to hear that our guests enjoyed their experience. Your support means a lot to us, and we can’t wait to have you back soon!
Best regards,
XtraSpin Team
Customer services helped to get my…
Customer services helped to get my account sorted
13 juli 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hello, Nicola!
Thank you so much for your kind words. It’s a pleasure to learn that you had a fantastic time with us. Your support is invaluable, and we eagerly await your next visit!
Best regards,
XtraSpin Team
A great customer service and the games…
A great customer service and the games are good
User name Haze07
13 juli 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hello, Mehmet!
We’re grateful for your thoughtful review. It’s great to hear that our guests are having such positive experiences. Thank you for your support - we look forward to welcoming you back in the near future!
Best regards,
XtraSpin Team
Xtraspin Casino …
Xtraspin is a great casino with lots of games to enjoy & lots of bonuses. Any problems the support advisors are at hand to help & go above & beyond to resolve any problems you may have
12 juli 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hello, Ann!
Thank you for taking the time to share your feedback. Knowing our guests had a wonderful experience truly makes our day. Your support is deeply appreciated, and we hope to see you again soon!
Best regards,
XtraSpin Team
Great sites
12 juli 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hello, Anthony!
We appreciate your kind and encouraging words. It’s always a delight to hear that our guests have enjoyed their time with us. Thank you for your continued support, and we look forward to your next visit!
Best regards,
XtraSpin Team
Antwoord van Xtraspin
Hello, Four ZeroYT!
Thank you so much for your thoughtful review! We're delighted to hear you had a fantastic experience. Your support truly means the world to us, and we’re looking forward to welcoming you back again soon!
Best regards,
XtraSpin Team
Antwoord van Xtraspin
Hello, Andy!
We’re sorry to hear that your experience on our website didn’t meet your expectations. We value your feedback and are always striving to improve.
If there’s anything we can do to assist you, please email us at support@xtraspin.com with "Trustpilot" in the subject line, and our team will be happy to help.
Best regards,
XtraSpin Team
Antwoord van Xtraspin
Hello, Susan!
Thank you for your kind words! We're thrilled to hear you had a fantastic experience. Your support is incredibly valuable to us, and we look forward to having you back very soon!
Best regards,
XtraSpin Team
My experience was fantastic really…brilliant!!!
My experience was fantastic really helpful and quick response very happy with the live chat and the games
8 juli 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hello, Martina!
We're so grateful for your generous review! Knowing you had a positive experience makes all our efforts worthwhile. Your continued support is truly appreciated - we can’t wait to see you again!
Best regards,
XtraSpin Team
Very trustworthy
Trusted casino site that pays out right at the 24th hour,they also pay out in the currency that you use so no hidden charges ect, great selection of games and easy site to navigate. My only criticism is that as lovely as live chat staff are they give the same generic response to everything “we are sorry please be patient”
6 juli 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hello, Joe!
Thank you so much for your kind review! We're delighted to hear you had a fantastic time with us. Your support truly motivates us, and we look forward to welcoming you again soon!
Best regards,
XtraSpin Team
Antwoord van Xtraspin
Hello, Mihail!
We’re so grateful for your thoughtful feedback! It’s wonderful to know you had such a great experience. Your continued support means everything to us, and we can’t wait to see you again!
Best regards,
XtraSpin Team
Great service fast response great site
5 juli 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hello, Adam!
Thanks a lot for your amazing review! Hearing that you had a fantastic time brings us great joy. Your encouragement keeps us going, and we hope to have you back very soon.
Best regards,
XtraSpin Team
Well what can I say very frustrated…
Customer service excellent, lots of slots and friendly supportive staff.
4 juli 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hello, falconer123!
We sincerely appreciate your kind words! It’s always a joy to know our guests leave with a positive experience. Thank you for your trust - we’ll be here to welcome you back anytime!
Best regards,
XtraSpin Team
Antwoord van Xtraspin
Hello, Jack!
Thank you for your kind and thoughtful review! It’s always wonderful to know our guests enjoyed their experience. Your support means a great deal to us, and we look forward to welcoming you back soon!
Best regards,
XtraSpin Team
Very frustrated
Very frustrated! I think it's a great casino, with plenty of games. I've never had anything issues with withdrawals until they decided they wanted more verification, and then the withdrawal was cancelled. After finally getting full verification for my account, I tried to withdraw my funds and it's now been 5 days of 'performing checks' on the withdrawal process, which it's never taken that long before. I'm starting to wonder if I'll ever receive them. It's out of order having to wait all this time when my account has just been fully verified!
3 juli 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hello, Lisa!
We understand that the verification process may not be the most convenient and can take some time, but it is a necessary step on our platform. As outlined in our Terms and Conditions (Clause 7.4), we have the right to request identification documents and verify deposit and withdrawal methods.
Please rest assured that all data is handled with the highest level of security and confidentiality.
In line with our policies, withdrawals can only be processed after successful verification.
Please note that your withdrawal was processed on our side on 07.07.2025 at 06:20 UTC.
As stated in our Terms and Conditions (Clause 7.10), withdrawal processing time can take up to 24 hours. Once a withdrawal has been processed, it can take up to 5 banking days to reach your account via bank transfer.
Thank you for your understanding and patience.
Best regards,
XtraSpin Team
Amazing site! - Ment350
amazing site! have had loads of big wins and am always provided with bonuses and free spins weekly :) 10/10 highly recommend
3 juli 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hello, Ment!
Thank you for your kind and thoughtful review! It’s always wonderful to know our guests enjoyed their experience. Your support is greatly appreciated, and we look forward to welcoming you back soon!
Best regards,
XtraSpin Team
Best game av played can’t fault this app
2 juli 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hello, Josh!
Thank you for your kind and thoughtful review! It’s wonderful to hear that you had such a fantastic experience. Your support truly means a lot to us, and we look forward to seeing you again soon!
Best regards,
XtraSpin Team
Great experience lovely chat thank u so…
Great experience lovely chat thank u so much
30 juni 2025
Review zonder uitnodiging
Antwoord van Xtraspin
Hi there, Mark!
We truly appreciate your lovely feedback! Knowing you had a fantastic time brings us great joy. Your support is invaluable, and we can’t wait to have you with us again soon!
Best regards,
XtraSpin Team
Antwoord van Xtraspin
Greetings, Nathan!
Thank you for sharing your thoughtful review. It’s always a pleasure to know our guests had a great experience. We deeply appreciate your support and look forward to your next visit.
Best regards,
XtraSpin Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.