Yates Hellier Reviews 112

We recently both bought and sold a house through Yates Hellier. The process was seamless. Ross came and visited us in our property and talked us thoroughly and very informatively through the whole process. Once all details had been agreed we were set up with an individual web link app that linked to both the purchase of our new property and the sale of the old. We decided to do the viewings ourselves and the app showed us each viewing scheduled in time and date order with the names of the viewers so it was really easy to keep op top of them. Again, once the property went to closing the offers submitted were also viewable in the app along with the progress of missives etc. On top of this we also had a WhatsApp group set up between ourselves and Ross and Natalie. Natalie sent us an additional message each morning with a list of viewers and kept us updated via WhatsApp of any last minute time changes or additional viewings. If we had any questions then we could message, and it was replied to immediately. I could not recommend Yates Hellier highly enough as a very professional company with a great team of staff working both in front and behind the scenes. Their communication and knowledge of the property market is second to none.

I have just bought my flat through Yates Hellier and was very impressed with the process. Ross Yates showed me around the property and was very professional and knowledgeable. They used a smooth and efficient online form when getting the information they needed from me, and offered me warm congratulations when I went to their office to collect my keys. I would definitely consider selling a property through them in future, although I do hope I don't move again anytime soon!

Fantastic service from Ross and Natalie. They went above and beyond to make sure I was always updated with the last progress. From start-to-finish, they have been superb to deal with. Highly recommended.

We recently sold our flat with Yates Hellier and Ross and Natalie were just outstanding. Not only did Ross come out to our flat to chat things through before we even committed, Ross and Natalie both worked incredibly hard to get the best price possible for our beloved flat. Can’t recommend enough.

We chose to sell our flat through Yates Hellier as I was impressed with Ross Yates and his experience in the market and his local knowledge. He took control and managed the whole process. Ross and Natalie keeping us regularly updated on the progress. We sold within a few weeks and we were very happy with the price. We would not hesitate in using or recommending this estate agent again.

I chose to go with Yates Hellier because I felt they had a more personal approach and knew the area well. I found Ross to be really engaged and transparent throughout the process. In the end I got a good price for my property and the experience was very positive. I would definitely recommend Yates Hellier and be very happy to work with them again in the future.

We recently sold our home through Yates Hellier and I couldn’t recommend them highly enough. Our sale was drawn out over many months and the service we received was outstanding from start to finish. Ross Yates personally dealt with our sale and was our primary contact throughout. He was extremely dependable and always on hand and happy to deal with any issues that arose. He clearly has a wealth of knowledge and experience and exceeded our expectations with regards to the sale price we achieved. With both his personal and professional approach we always felt in safe hands. Thank you for all your hard work.

I recently Let a property through Yates Hellier, as first time Letter, jonny and William made the whole process easy and hassle free. Extremely friendly and willing to help with all my questions. I will definitely be using them in the future.

As a tenant I have been really impressed by Yates Hellier's professionalism - responsive, friendly and take any issues seriously.

Very responsive and fair. Easy to contact and they are quick to arrange contractors etc.

A first-class property agency. I have now been working with Yates Hellier on lettings for nine years. Jack and Ross and their team are friendly, efficient, knowledgeable and thoroughly professional. I always recommend YH to friends and family whether renting/letting or buying/selling.

Yates Hellier were one of the only letting agencies I’ve ever had who actually responded quickly, were helpful and were kind and understanding. We stopped letting from them when we bought a flat but honestly if we consider letting our flat out I would go to them first. Can’t say enough positive things about them to be honest.

Professional, and prompt to deal with any issues we had. Highly recommend!

The people at Yates Hellier have been such a pleasure to work with. As an international student moving from Canada to Glasgow, I had a lot of worry about finding accommodation but had an absolutely seamless transition to my new home which could not be more perfect. Huge thank you to William Hudson for playing such a huge role in that. I cannot thank everyone at Yates Hellier enough for such an amazing experience in my new home.

I rented a flat from Yates Hellier before Covid. I never had any issues with them and they were always available for assistance :)

Always had great service, on the odd occasion I have an issue it is dealt with immediately, efficiently and courteously. Great service from Jack, Ross, Vita, Jonathan and David. I hope my tenancy continues for a long time to come. Thanks for sorting out the plaster and bathroom work that recently needed doing. :)

We found Yates Hellier to be extremely helpful and professional.
We bought and sold with them and they we're a delight to deal with.
A special mention to Ross Yates who kept us in the loop and took care of all our viewings.

Yates Hellier are a brilliant letting agents. They always went above and beyond to ensure that we felt safe and comfortable in our flat. Thank you Yates Hellier! 10/10 from us.

Ross was a brilliant agent. He was open and honest and I felt like I could trust him from our first meeting. He was also incredibly accommodating and took all our personal considerations into account. We had been looking for a bigger place for a while and with his backing we decided to put our flat on the market before finding a new place. This was a considerable risk for us due to time pressures in our family situation, however, Ross helped guide us through the selling and buying process. We were very lucky in the sale of our flat and achieved an amazing price which allowed us to offer on a property which would have previously been out of our budget. I say we were lucky but sometimes you make your own luck and in this case I whole heartedly believe that we would not have been as lucky if we didn’t have Ross taking us through both processes. We are incredibly happy with how things have worked out and have Ross to thank, I cannot recommend YatesHellier highly enough, they were brilliant!

When there was an issue with a return of deposit, Jack Hellier kindly investigated the situation, and ensured that it was satisfactorily resolved. Many thanks.