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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wir haben von einem sehr netten Team ein sehr ordentliches Auto bekommen (auch genau das Modell, welches wir uns gewünscht haben!), alles lief super unproblematisch und auch die Abgabe ging schnell, u... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After a few bad experiences with other car hire companies we have used Yes Car Hire a few times now and found them excellent. Booking in was straightforward, the car was clean and prices were good... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was searching for car hire options at Faro Airport, and Yor Car Hire came up at the top of my list due to the high reviews and the lower price compared to other companies. Based on my own expe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Rented a van from Yes Car for a golf vacation for 8 people. The online booking was smooth and when we arrived three months later, everything was in order. I was impressed with the staff at pick up, ve... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoverhuur

Geschreven door het bedrijf

YES Car Hire is a fully registered car rental company based in the Algarve, Portugal, proudly serving all major cities and destinations across the region — including Faro, Albufeira, Portimão, Lagos, Vilamoura, and more. We offer a wide range of rental cars at competitive prices, from economy vehicles to family-sized cars and SUVs, ideal for both holidaymakers and business travelers. Our mission is simple: provide excellent service, unbeatable value, and a 100% hassle-free experience to every customer. At YES Car Hire, we’ve digitalized our entire booking and check-in process to ensure you spend less time waiting and more time enjoying your trip. Our online car hire system is fast, transparent, and easy to use — with no hidden fees, no long queues, and no unnecessary paperwork. Whether you’re arriving at Faro Airport or staying anywhere in the Algarve, we make car rental simple, quick, and reliable. With YES Car Hire, you’re guaranteed: • Affordable Algarve car rental prices • Fully digital and contactless service • Fast pick-up and drop-off • Clean, modern, and well-maintained vehicles • Friendly customer support Book with confidence and discover why YES Car Hire is one of the top-rated car rental services in the Algarve. Your time matters — and we make sure you don’t waste it.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

36 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 1 van de 5 sterren

Would advise not to use this company as they charged inflated amount for non-existent damage

I would advise people not to use this company as I feel they charged me an inflated amount of money for non existent "damage". Although their terms and conditions say that wear and tear will not be charged for, when I rented a car from Yes Car they charged my credit card for tiny chips that were barely visible and already present on the vehicle when it was rented.

On their checkout sheet they recorded 2 dents already on the car but ignored wear and tear e.g minor chips and scuffs. I did not damage the vehicle at all and returned it in the same condition it was rented out in. I asked them to provide evidence that the bill charged reflected the cost of any work required but they declined.

I also requested that they provide records to show that no other customers had been charged for the same "damage" but they declined to do so.

I recently rented a car from a different company in Faro and at checkout the car had similar minor chips and scuffs. When I pointed this out to them they said they did not consider that to be damage and implied that in their view it would not be legitimate to charge for it.

Please note that Yes Car are not part of the European Car Rental Conciliation Service (ECRCS) and since Brexit UK customers cannot use the European Small Claims Procedure making it more difficult to take legal action in these situations.

16 september 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Hi Mark,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

We could not find a record of your rental with us, but we’d like to explain how our process works to ensure fairness for all customers. At the start of every rental, we present a Damage Report to the customer, which lists all existing damage on the vehicle. The customer is asked to carefully review this report and check for any new damage before leaving the parking area. We also always recommend taking photos or videos to avoid misunderstandings.

If any new damage is found when the car is returned, and it cannot be verified as pre-existing, our terms and conditions require that these costs are charged. This is standard practice across the industry.

Yes Car Hire is a fully registered and legal company, operating in Portugal with over 15 years of experience, a member of all relevant car rental associations, and we always aim to treat our customers fairly and transparently.

If you have any questions or would like to discuss this further, please contact us directly at info@yes-car-hire.co.uk
— we are happy to help.

Kind regards,
Robbie
Yes car team

Beoordeeld met 5 van de 5 sterren

Excellent company to deal with

Rented a van from Yes Car for a golf vacation for 8 people. The online booking was smooth and when we arrived three months later, everything was in order. I was impressed with the staff at pick up, very efficient in an extremely busy situation. The van ran great, and any contact with the company during our stay was answered promptly and professionally. They were able to accommodate a change in drop off time without issue. Nothing bad to say about our experience, I would book with them again without question.

31 oktober 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Hello,

Thank you very much for your feedback.

We are delighted to hear that the booking process went smoothly and that the pick-up was efficient, even during a busy period. It is equally rewarding to know that the vehicle met your expectations and that our team was able to provide prompt and professional support throughout your rental, including accommodating the change in drop-off time.

We appreciate your trust and would be pleased to welcome you again on a future visit.

Kind regards,
Robbie
Yes Car Hire

Beoordeeld met 5 van de 5 sterren

Christian hat das Fahrzeug problemlos…

Christian hat das Fahrzeug problemlos entgegengenommen, sehr gerne wieder

25 oktober 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Lieber Joerg,

Vielen Dank für Ihr freundliches Feedback!
Wir freuen uns sehr, dass die Fahrzeugrückgabe reibungslos verlaufen ist und Sie mit unserem Service zufrieden waren.

Es wäre uns eine Freude, Sie jederzeit wieder willkommen zu heißen!

Mit freundlichen Grüßen,
Marjan
Yes Car Hire

Beoordeeld met 5 van de 5 sterren

Todo perfecto

Todo perfecto, muchas gracias Joao

25 oktober 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Dear Xabier,

Thank you so much for your kind words! We’re very happy to know that everything was perfect with your rental.

It was a pleasure to have you with us, and we hope to welcome you again soon!

Warm regards,
Marjan
Yes Car Hire

Beoordeeld met 5 van de 5 sterren

Good experience

Good experience! Sousa thanks for helping us!

25 oktober 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Dear Leen,

Thank you for your lovely message! We’re delighted to know you had a good experience with us.

Sousa will be very happy to hear your appreciation — he always does his best to help our clients.

We hope to see you again soon!

Warm regards,
Marjan
Yes Car Hire

Beoordeeld met 5 van de 5 sterren

Sosa really nice

Sosa really nice

24 oktober 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Dear Clément,


Thank you so much for your kind words! We’re really happy to know that you had a great experience with us.


It was a pleasure to assist you, and we truly appreciate you taking the time to share your feedback.


Wishing you many safe and happy journeys ahead — we hope to welcome you again soon!


Warm regards,
Marjan
Yes Car Hire

Beoordeeld met 5 van de 5 sterren

Yes Car -- Excellent…

I have been very impressed with the prompt service and ease of use with quality vehicles. The pick up is on Faro airport with no need for a shuttle. The customer services are excellent on site and helpful with explaining tolls and return instructions etc.
The price point is excellent with good quality vehicles, I have recommended YES car to many friends as I highly rate their excellent service.

14 oktober 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Hi Angus,

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the ease of pick-up at Faro Airport and found our vehicles and service to your satisfaction. It means a lot to us that you’ve recommended YES Car to your friends – we truly appreciate it.

We look forward to welcoming you again on your next visit!

Best regards,
Marjan
Yes Car Hire

Beoordeeld met 5 van de 5 sterren

Quick and Uncomplicated

We arrived and had our car in no time. We needed to extend and there was no porpblem or extra fee to add 2 more weeks to our rental agreement. When we returned the car it was a quick walk to car to make sure there was no damamge and we were on our way.

14 september 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Hi Doug,

Thank you so much for your lovely feedback! I’m thrilled to hear that everything went smoothly with your pick-up, extension, and return. It’s wonderful to know you felt taken care of – that’s exactly what we aim for!

Looking forward to welcoming you back next time.

Warm regards,
Marjan
Yes Car Hire

Beoordeeld met 5 van de 5 sterren

Todo perfecto

Todo perfecto! Nos atendió Joao y repetiríamos sin dudarlo! Gracias

19 oktober 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

¡Hola Carlos!

¡Muchas gracias por tus comentarios! Me alegra mucho saber que João te atendió tan bien y que repetirías sin dudarlo. ¡Nos encanta recibir feedback así!

Esperamos verte de nuevo pronto.

Un cordial saludo,
Marjan
Yes Car Hire

Beoordeeld met 5 van de 5 sterren

João was very kind

João was very kind, short but clear explanation, good car, good condition

18 oktober 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Hi Thibaut,

Thank you so much for your kind words!
We’re glad you were happy with the car and the service from João.

Wishing you many more happy drives!

Kind regards,
Marjan – Yes Car Hire

Beoordeeld met 5 van de 5 sterren

Remek ár-érték arány

Remek ár-érték arány. Tiszta, jó állapotú autó, kedvező áron, biztosítással. Elégedett vagyok a szolgáltatással. Ajánlom!

26 mei 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Kedves PAL,

Köszönjük szépen a kedves értékelést!
Örülünk, hogy elégedett volt az autóval és a szolgáltatásunkkal.

Várjuk vissza legközelebb is!

Üdvözlettel,
Marjan – Yes Car Hire

Beoordeeld met 5 van de 5 sterren

Auto huren

Betrouwbare autoverhuurder, komt zijn afspraken na en ze hebben fijne auto's

24 mei 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Beste Jan,


Hartelijk dank voor uw vriendelijke woorden!

Fijn om te horen dat u tevreden bent met onze service en auto's.

Graag tot een volgende keer!

Met vriendelijke groet,
Marjan – Yes Car Hire

Beoordeeld met 5 van de 5 sterren

Aluguer sem problemas

Aluguer sem problemas. A equipa foi um espetáculo. OBRIGADA

21 mei 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Estimada Paula,

Muito obrigado pelas suas palavras tão simpáticas!
Ficamos muito felizes por saber que tudo correu sem problemas e que a nossa equipa contribuiu para uma experiência tão positiva. É sempre um prazer receber clientes como a Paula!

Esperamos voltar a vê-la em breve aqui no Algarve.

Com os melhores cumprimentos,
Robbie
YES Car Hire Team

Beoordeeld met 5 van de 5 sterren

Thank you for the car

Thank you for the car, perfect conditions. Thank you Jose for the help and great service !!

13 mei 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Dear Tomé,

Thank you so much for your kind words!
We’re delighted to hear that you were happy with the car and the service provided. I’ll make sure to pass on your thanks to José — he’ll be very pleased to know he made a difference in your experience.

We truly appreciate you choosing YES Car Hire and hope to welcome you again soon!

Best regards,
Robbie
YES Car Hire Team

Beoordeeld met 5 van de 5 sterren

EXCELENTE EXPERIÊNCIA

Excelente experiência, já é a terceira vez que alugo com a Yor Car, carros novos, preços competitivos, staff amigável, Agradecimento especial ao Cristiano. Recomendo

18 mei 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Dear João,

Thank you so much for your continued trust and for choosing Yes Car once again — it’s always a pleasure to welcome you back!

We’re thrilled to hear that everything went smoothly and that our team, especially Cristiano, made a positive impression. Your kind words about our service, fleet, and pricing truly mean a lot to us.

Looking forward to seeing you again on your next trip to the Algarve!

Warm regards,
Robbie
YES Car Hire Team

Beoordeeld met 5 van de 5 sterren

Amazing company

Amazing company friendly staff ..thanks yes car for the amazing experience 🙏🙏

13 mei 2025
Review zonder uitnodiging
Logo YES Car Hire

Antwoord van YES Car Hire

Dear Anuska,

Thank you so much for your lovely words and for taking the time to share your experience!
It truly means a lot to us to know that you felt welcomed and well taken care of — that’s exactly what we aim for at YES Car Hire.

We’re so happy to have been part of your journey, and we’ll be here with open arms whenever you return to the Algarve!

Warmest regards,
Robbie
YES Car Hire Team

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